Staff were really patient with my decision. Slippers are very fluffy ( gorgeous) but I felt came up on the small side. I ordered my normal size in case they fitted better than the next size up to chec... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
It is such a lovely atmosphere walking into FatFace in Godalming High Street. The staff are always friendly, welcoming and extremely helpful. The shop has been set-up really nice and I love the style... Ver mais
A empresa respondeu
What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable. Jessie knows the stock so well, & showed me pieces I’d not noticed and helpe... Ver mais
A empresa respondeu
Easy online and helpful, friendly in store service. I bought the dungarees (baggy, easy to wear soft denim and deceptively feminine,) which are a great price and my usual purchase of three for the p... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
54/56 High Street, GU7 1DY, Godalming, Surrey, Reino Unido
- 01483 527549
4,7
Excelente
138 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Great Product and easy Pick Up
29 de março de 2023
Resposta da FatFace - GODALMING
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Resposta da FatFace - GODALMING
Thank you for your 5*. We deeply appreciate your feedback - RS
Resposta da FatFace - GODALMING
Hi Sonia
Thank you for taking the time to leave your review. I have looked over the correspondence that you have had with my colleague and I can see that the address that was entered at the checkout was incomplete. When this was highlighted and sent to EVRi, your parcel was then delivered.
If there is anything that we can do further to assist, please do let us know.
Take care, LE
Excellent selection of sale items and…
Excellent selection of sale items and helpful assistant who helped with sizing and stock.
27 de dezembro de 2022
Resposta da FatFace - GODALMING
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Staff were helpful
18 de novembro de 2022
Resposta da FatFace - GODALMING
Hi Penny, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always excellent and first service…
Always excellent and first service provided.
25 de outubro de 2022
Resposta da FatFace - GODALMING
Hello John,
Thank you for your 5 star review.
It's great to hear that you have had such a positive experience shopping with us.
Have a great day!
Take care, CT
good quality products staff helpful and…
good quality products staff helpful and pleasant and helpful.
23 de agosto de 2022
Resposta da FatFace - GODALMING
Good Morning Mary,
Thanks for posting a 5 star review! Great to hear you love your recent purchase with us. Have an amazing rest of your week -KC
Fantastic customer service
Fantastic customer service from the ladies that work there.
21 de agosto de 2022
Resposta da FatFace - GODALMING
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Good designs and particularly good…
Good designs and particularly good quality and value for money.
21 de agosto de 2022
Resposta da FatFace - GODALMING
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Fantastic quality and styles. Excellent service as always from Jess…
Excellent service as always from Jess and her team. Made 3 purchases and had the help I needed with sizes.
16 de agosto de 2022
Resposta da FatFace - GODALMING
Hello Sally
Thank you so much for taking the time to leave us a 5* review.
Your lovely feedback is very much appreciated and has been passed on to the store.
We hope you are happy with your new purchases.
Have a lovely day! TG
Lovely clothes, lovely shop!
I love FatFace clothes, especially shopping in the Godalming store, which is such an asset to the High Street. Excellent service from manager, Jess and and assistant manager, Kelly who are always so helpful.
26 de julho de 2022
Opinião espontânea
Resposta da FatFace - GODALMING
Hi there, thank you for your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Efficient and good quality
25 de julho de 2022
Resposta da FatFace - GODALMING
Hi Denise, thank you for your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Shorts
Shorts were for my fiancé who loved them. Great service from Fat Face as always. Love love love this company and their clothing
5 de julho de 2022
Resposta da FatFace - GODALMING
Good morning,
Thank you for leaving us this review. It's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours! - ES
Great Gang Godalming!
I shop at your Godalming store regularly, love the clothes for both me and my 6 year old boy. The team here are fab, super helpful and friendly. Jess especially - thank you for your patience and advice!
26 de junho de 2022
Opinião espontânea
Resposta da FatFace - GODALMING
Good Afternoon
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Godalming store. Please be assured that this will be passed onto the crew members involved.
EP
Great experience
Kelly at my local Godalming store was so helpful ordering my items for me. She also gave some lovely colouring sheets to my son for their window.
21 de junho de 2022
Opinião espontânea
Resposta da FatFace - GODALMING
Good afternoon :)
I am so happy to read what a positive experience you had in the Godalming store. I will be sure to pass this on to the wonderful team.
Have a great afternoon DW
FatFace store in Godalming is one of…
FatFace store in Godalming is one of the best to shop.....such variety of colours and styles for ALL ages, good changing rooms and super friendly assistants who are very helpful.
The quality of the clothing, linen, organic cotton and all natural fibres is amazing.
It's a treasure chest for me as I shop all year round in FatFace and look forward to the new collections every time. 10/10 Well done FatFace 👏
31 de maio de 2022
Resposta da FatFace - GODALMING
Hi Sue,
Thank you for taking the time to leave your review. It is great to hear such positive feedback about our Godalming Store. I will be sure to pass this on to the team there.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EG
Friendly and helpful service received.
3 de maio de 2022
Resposta da FatFace - GODALMING
Good Morning Kirstin
Thank you for your 5* review and for sharing your recent experience in our Godalming store. Please be assured that this will be passed onto the crew members involved for you.
Have a great week!
- EP
Visited your Godalming store
Visited your Godalming store. Staff couldn't have been more helpful. Good sized store and well stocked. Very happy to recommend.
19 de abril de 2022
Resposta da FatFace - GODALMING
Hi Andrea
Thank you for taking the time to leave a review. It was great to hear that you had a wonderful in store experience at our Godalming store. I will be sure to pass on the feedback.
Best Wishes DW
In store and online FatFace always…
In store and online FatFace always delivers excellent customer service. Not every style or design is to my personal taste, but those pieces that I have fallen in love with wear and wash well and most importantly, feel comfortable against my skin. Online deliveries are fast and any returns dealt with efficiently too. My preference is for organic cotton items and have found some beautiful pieces in their range.
1 de abril de 2022
Resposta da FatFace - GODALMING
Hi Kim
Thank you for awarding us with 5 stars. We welcome your warm positive feedback. Thank you for your loyalty, enjoy your latest purchases and I hope your day is going well. MJ
Resposta da FatFace - GODALMING
Good Afternoon Nimmitha,
Thank you for your 5 star review. Hope you have an amazing rest of your Thursday! -KC
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