Staff at Ilkley store are always helpful plus online orders are good. Returns quite easy too. I always find something good at Fatface
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Staff at Ilkley store are always helpful plus online orders are good. Returns quite easy too. I always find something good at Fatface
A empresa respondeu
I love the Fatface brand and their clothing but sad to say we rang the ilkley store from the Skipton store as they showed stock of an item to be met with very poor levels of customer service. I unders... Ver mais
A empresa respondeu
Fat Face Ilkley …what can I say..? The staff there are are just brilliant..! But Emma & Heather always go above and beyond, always have a smile and have so many laughs to share..they are infectious…..... Ver mais
A empresa respondeu
I love fat face stores and online. The advantages of visiting the stores are 1) You can feel the textures of the fabrics. The knitwear is always so soft. 2) Our dog is always made welcome. We don’t... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
18 The Grove, LS29 9EG, Ilkley, West Yorkshire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Smooth collection and good delivery into store timing.

Resposta da FatFace - ILKLEY 2
Ordered online for delivery at our local branch. Easy and speedy.

Resposta da FatFace - ILKLEY 2
Helpful, friendly. Return easy and hasselfree. Nice tidy shop. Good experience.

Resposta da FatFace - ILKLEY 2
Fantastic helpful staff. Very patient with me well I video called my granddaughter to see which shop she would like best.

Resposta da FatFace - ILKLEY 2
Really helpful and friendly staff - always enjoy shopping there ☺️

Resposta da FatFace - ILKLEY 2
Lovely young woman served me today. Polite & helpful.

Resposta da FatFace - ILKLEY 2
Great quality casual clothes,nice comfortable relaxed fit and feel.First class.

Resposta da FatFace - ILKLEY 2
Visited your ilkley store today and made afew purchases, really pleased with qauilty of my items and also the customer service i received from the two female staff in store.

Resposta da FatFace - ILKLEY 2

Resposta da FatFace - ILKLEY 2
Easy to order on line and pleasant staff in store

Resposta da FatFace - ILKLEY 2
bought 4 items on line. had to return 2 items as they didn't suit me. Took them back to store where the staff were amazing [Ilkley] My account was refunded. the items I retained are really nice.

Resposta da FatFace - ILKLEY 2
Happy with dress. Collected at store without difficulty. Colours are beautiful.

Resposta da FatFace - ILKLEY 2
When I went collect my click and collect order I was greeted politely and received my parcel promptly with thanks and a smile.
The online experience had been straightforward and the email to tell me the order was ready to collect came through very quickly.

Resposta da FatFace - ILKLEY 2

Resposta da FatFace - ILKLEY 2
Staff member very professional and dealt with my requests efficiently

Resposta da FatFace - ILKLEY 2
Always well made clothes you know will last. Up to the minute with fashion trends as well

Resposta da FatFace - ILKLEY 2
My husband loves his new waterproof jacket and an excellent price in the sale. He’d searched elsewhere and couldn’t find what he wanted so I looked online at FatFace. Collected it in store.

Resposta da FatFace - ILKLEY 2
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.