Great overall quality. Can always be relied upon to provide a great product. They may not be the cheapest but that's reflected in the quality and variety of clothes available.
A empresa respondeu
Localização
Alterar localizaçãoUnit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied custo... Ver mais
A empresa respondeu
I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... Ver mais
A empresa respondeu
Selected order on line for click collect, was easy to follow and requested Springs Thorpe Park. Recieved various emails on transit, of item and collected 3/4 days later. The quality of fat face clothi... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, Reino Unido
- 01132 609465
4,6
Excelente
173 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience
13 de abril de 2023
Resposta da FatFace - LEEDS THORPE PARK
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Good quality clothing
13 de abril de 2023
Resposta da FatFace - LEEDS THORPE PARK
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The staff are amazing
The staff are amazing . Always pleasant and willing to help It a pleasure to shop at my branch at The Springs Leeds It is so nice to have staff that are enthusiastic and approachable.
12 de abril de 2023
Resposta da FatFace - LEEDS THORPE PARK
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great shop and friendly staff with good…
Great shop and friendly staff with good stock and environment
25 de março de 2023
Resposta da FatFace - LEEDS THORPE PARK
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you had such a great experience when in our Leeds Thorpe Park store recently. I will ensure that your comments are fed back to the store.
Take care, MM
Resposta da FatFace - LEEDS THORPE PARK
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
I like the quality of the clothes
I like the quality of the clothes. The sizes are a bit difficult to gage in comparison to other companies, it seems to run a bit small but that is not unusual for a European company (and considering the American larger people). Most importantly, the order was shipped in a plastic bag which was a problem. During the shipping, someone slit the bag to see what was inside and to determine whether it was something worth taking. Luckily, none of the contents were deemed worth taking so I lucked out. But I received a bag that was already cut open and luckily none of the contents were either taken or had fallen out. For this reason, most companies choose to ship in a cardboard container, it avoids the possibility of someone easily opening it. It is more difficult to get a box open than to slice a plastic bag.
14 de março de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hello Benjamin,
Thank you for taking the time to leave your review.
I will be sure to pass your feedback on regarding our sizes and packaging to the relevant department for their consideration.
Thank you, LE
Lovely clean shop
Lovely clean shop. The clothes are such good quality.
The clothes are on display so nicely it makes it all so attractive
The staff are always very helpful and friendly
30 de dezembro de 2022
Resposta da FatFace - LEEDS THORPE PARK
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Start to finish
Start to finish, excellent online service, whilst all around falls down.
1 de janeiro de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hi Robert, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff are friendly and helpful
Staff are friendly and helpful.
Looking for ways to improve the customer’s experience
15 de dezembro de 2022
Resposta da FatFace - LEEDS THORPE PARK
Hi Sarah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
10/10
The staff were extremely friendly and very helpful in assisting me in finding a gift for my girlfriend. They showed me the newest things and the most popular things along with other items and accessories that would match the dress I ended up getting really well
23 de setembro de 2022
Opinião espontânea
Resposta da FatFace - LEEDS THORPE PARK
Good afternoon, Fraser
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Leeds store.
Take care, JB
Beautiful soft cardigan in a neutral…
Beautiful soft cardigan in a neutral grey that goes with everything. Good fit.
16 de setembro de 2022
Resposta da FatFace - LEEDS THORPE PARK
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
Always friendly,welcoming and happy to…
Always friendly,welcoming and happy to assist.
2 de setembro de 2022
Resposta da FatFace - LEEDS THORPE PARK
HI Deirdre, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service
Excellent customer service
Tha dress I wanted was saved for me
Adele black. Lovely! The one I ordered online was too big, this one, a size 10 was perfect.
8 de setembro de 2022
Resposta da FatFace - LEEDS THORPE PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Good product competivly priced with…
Good product competivly priced with quick delivery.
6 de setembro de 2022
Resposta da FatFace - LEEDS THORPE PARK
Hello Andrew,
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one and hope you're looking forward to shopping instore again-we can't wait to see you!
Have a great day!
Take care, CT
FatFace shop assistants always helpful
27 de agosto de 2022
Resposta da FatFace - LEEDS THORPE PARK
HI Tish, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - LEEDS THORPE PARK
Good afternoon, Sarah
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Leeds store.
Enjoy the rest of your day and stay safe. JB
Great service as always from Fatface
Ordered the wrong size online, so returned them to my local store. The staff were very helpful, polite and made the process very easy and quick. They also re-ordered the correct sizes and we’re delivered to my house within a couple of days. I’ve been buying clothes from Fatface for years now and they never disappoint.
15 de junho de 2022
Resposta da FatFace - LEEDS THORPE PARK
Good morning, Jason
Thank you for leaving us this review about your online and instore shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Enjoy the rest of your day! JB
Girlfriend jeans are ace
So pleased that I have now found jeans that fit and are comfortable. Girlfriend jeans by FatFace are brilliant.
15 de março de 2022
Resposta da FatFace - LEEDS THORPE PARK
Hello Glenys,
Thank you for leaving your feedback.
I am so pleased to hear that you are a fan of our Girlfriend jeans! We hope you get so much wear out of them and they become a great edition to your everyday wardrobe!
Have a great day!
Take care, CT
Resposta da FatFace - LEEDS THORPE PARK
Hiya, thank you for the 5-star review, have a lovely rest of the day. Take care, LM
Good service
Bought a couple of items today at Colton Springs branch, excellent value, and as on previous occasions, excellent helpful service and with a smile.
3 de março de 2022
Opinião espontânea
Resposta da FatFace - LEEDS THORPE PARK
Hi Bryan
So pleased to you had another great shopping experience at Colton Springs. I will pass your comments onto the team there.
Enjoy your weekend
MJ
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