I saw some slippers, that I was looking for, online. I went to the Ludlow store and they had them in my size, so I bought them. The assistant greeted me pleasantly, and the payment was straightforwa... Ver mais
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I saw some slippers, that I was looking for, online. I went to the Ludlow store and they had them in my size, so I bought them. The assistant greeted me pleasantly, and the payment was straightforwa... Ver mais
A empresa respondeu
For my Wife's Birthday, I chose your super Caitlin Tunic blouse, with a lovely Autumn leaf patterns and colour and lovely little buttons. A super relaxed, casual top with 3/4 length pleated sleeves it... Ver mais
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I'm singing the praise of Kayla Ludlow store....After a few days of dealing with H/O, being fobbed off in general( too long winded & unbelievable to start to put down) Kayla sorted my faulty boots ou... Ver mais
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I made two “click and collect” orders within a couple of days. The second one arrived very quickly but the first was sent to a completely different store 100 miles away! It was then posted to the corr... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
59 Broad Street, SY8 1NH, Ludlow, Shropshire, Reino Unido
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For my Wife's Birthday, I chose your super Caitlin Tunic blouse, with a lovely Autumn leaf patterns and colour and lovely little buttons. A super relaxed, casual top with 3/4 length pleated sleeves it was on your marvelous offer. It suits her green eyes perfectly. We had a lovely evening meal celebrating her Birthday. I must say she looked even more beautiful in your blouse, if that is at all possible. 67 years young.

Resposta da FatFace - LUDLOW
Collection brilliant , too big sent for size below will collect and return on same day

Resposta da FatFace - LUDLOW
Delivered on time and prepared to wait a couple of days to suit my collection date. Pleasant and personable staff.
Love my new bag.

Resposta da FatFace - LUDLOW
Easy to order and very easy to pick up at my local store, staff so nice and friendly and helpful, although I would much rather go and buy directly from the store, but they didn’t have what I wanted at the time.

Resposta da FatFace - LUDLOW
A good product from the sale nice staff on collection

Resposta da FatFace - LUDLOW
I'm singing the praise of Kayla Ludlow store....After a few days of dealing with H/O, being fobbed off in general( too long winded & unbelievable to start to put down) Kayla sorted my faulty boots out. I was ready to boycott FF forever! Kayla has restored my faith with excellent customer service.
Thank you!

Resposta da FatFace - LUDLOW

Resposta da FatFace - LUDLOW
Staff were lovely, friendly and helpful, and collecting the package was easy.

Resposta da FatFace - LUDLOW
I bought some flippy shorts in the sale , I had to contact customer services for slight a problem that happened in store with a payment & they were helpful. The staff in the Ludlow store were very helpful as always.

Resposta da FatFace - LUDLOW
The staff were very friendly and helpful. Everything was easy to find. A very easy experience.

Resposta da FatFace - LUDLOW
All the staff at Ludlow branch are so friendly and helpful. My experience here is always positive.
Our local branch may be in a small town, but the layout of the store, the choice of product and staff make this branch my first choice for all purchases

Resposta da FatFace - LUDLOW
We had a wonderful experience in Ludlow store while visiting recently. The staff, in particular Kayla & Nat, were so welcoming & friendly, nothing was too much trouble for them. I will definitely be using the store again.

Resposta da FatFace - LUDLOW
Ludlow Fatface is great to shop in. The staff are so welcoming and helpful, I asked for some help with jeans and the girls were great and knew all about the product. I will continue to shop in this store, it’s a delight.

Resposta da FatFace - LUDLOW
Bit sad but only because I didn’t receive a confirmation email.i had one however asking for a review and rang the store and they kindly confirmed it was ready.Not a huge problem in fact.Staff lovely as ever.

Resposta da FatFace - LUDLOW
No email received to say item was ready for collection. Had to contact customer service to chase up. Opening times on web incorrect so I turned up half an hour before store opened . Item fine however

Resposta da FatFace - LUDLOW
I bought different strap for my leather shoulder bag and I love it

Resposta da FatFace - LUDLOW
Very pleasant and helpful staff. The 2 items I bought both fit well and have a good quality fell about them. Fatface continues to be one of my favourite stores

Resposta da FatFace - LUDLOW
Enjoy the shopping either 8n store or on line.
The managers and assistances always great.Shrewsbury and Ludlow folk really helpful and nice.
Love the sale this time on line and had a real bargin dress!
I am 70 and the styles (worn differently from younger age groups),suit all ages.The clothes wear well and my granddaighter agec13 loves her dunarees,which I would have worn in the 1970's!
The delivery system timely and wrapped well.
Thank you very much Fatface!

Resposta da FatFace - LUDLOW
I am rating FatFace as a five star store after my recent shopping trip.
Staff at your Ludlow store are extremely helpful and very friendly. So nice to see! Making it a great shopping experience.
And easy returns, when you buy off line. So you can shop with ease and know you only keep the items you fall in love with.
Thank you…keep up the good work.

Resposta da FatFace - LUDLOW
I made two “click and collect” orders within a couple of days. The second one arrived very quickly but the first was sent to a completely different store 100 miles away! It was then posted to the correct store and I collected them both the following week. I think the warehouse elves have been on the Christmas punch early. Otherwise the goods are as expected.

Resposta da FatFace - LUDLOW
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