I saw some slippers, that I was looking for, online. I went to the Ludlow store and they had them in my size, so I bought them. The assistant greeted me pleasantly, and the payment was straightforwa... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
For my Wife's Birthday, I chose your super Caitlin Tunic blouse, with a lovely Autumn leaf patterns and colour and lovely little buttons. A super relaxed, casual top with 3/4 length pleated sleeves it... Ver mais
A empresa respondeu
I'm singing the praise of Kayla Ludlow store....After a few days of dealing with H/O, being fobbed off in general( too long winded & unbelievable to start to put down) Kayla sorted my faulty boots ou... Ver mais
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I made two “click and collect” orders within a couple of days. The second one arrived very quickly but the first was sent to a completely different store 100 miles away! It was then posted to the corr... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
59 Broad Street, SY8 1NH, Ludlow, Shropshire, Reino Unido
- 01584 879646
4,6
Excelente
84 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly and helpful staff.
Friendly and helpful staff.
Clothing that adheres to it's labelling.
14 de novembro de 2023
Resposta da FatFace - LUDLOW
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great place to shop!
It's so easy to find the merchandise in the shop. The salesperson was personable and made the sale quickly and easily, all the while engaging me in conversation. Fat Face sizes are right on for me. I don't have to try things on. I enjoy shopping in the store!
6 de novembro de 2023
Resposta da FatFace - LUDLOW
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Friendly and very informative staff…
Friendly and very informative staff -very helpful-and efficient. Excellent staff in Ludlow branch
29 de setembro de 2023
Resposta da FatFace - LUDLOW
Hello Suzanne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff
I was looking for a cardigan. The shop staff looked online for me. They found the item and talked about having it delivered to the store.....delivery companies have difficulty finding our house. When I ordered it Theresa's a 20% discount. Happy days. It arrived 3dayslater to the store, earlier than predicted.
26 de setembro de 2023
Resposta da FatFace - LUDLOW
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Unfortunately I am unable
Unfortunately I am unable
To remember the name
Of the shop assistant, at Fat Face branch in Ludlow.
A true asset to Fat Face , polite, professional, friendly made my visit perfect .
22 de setembro de 2023
Resposta da FatFace - LUDLOW
Hi Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff in the Ludlow branch are very…
The staff in the Ludlow branch are very friendly and helpful and they are dog friendly.
Staff in Shrewsbury not so helpful and friendly will always go to the Ludlow branch to shop in future.
23 de setembro de 2023
Resposta da FatFace - LUDLOW
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Fantastic earrings and delivered very…
Fantastic earrings and delivered very quickly to store for collection. Helpful staff in store
6 de setembro de 2023
Resposta da FatFace - LUDLOW
Thank you for your 5* review regarding your recent visit to our Ludlow store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Great service by the internet team and…
Great service by the internet team and the Ludlow shop.
4 de setembro de 2023
Resposta da FatFace - LUDLOW
Hello David
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Resposta da FatFace - LUDLOW
Good afternoon, Kevin
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Excellent Really good sale
Really good sale, fantastic quality
Everything as staffed with delivery
Thank you!
Great staff in the shop
13 de agosto de 2023
Resposta da FatFace - LUDLOW
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - SK
EXCELLENT SERVICE
A lovely shop which makes you feel very welcome the staff are so helpful and nothing is too much trouble. The variety of clothes is great. Will be visiting again soon.
8 de agosto de 2023
Resposta da FatFace - LUDLOW
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! -SK
Recently visited Ludlow and the Fat…
Recently visited Ludlow and the Fat Face store and staff were exceptionally good with a real warm welcome. Can't recommend more highly. Please drop in if you happen to be in the area. Thanks
5 de agosto de 2023
Opinião espontânea
Resposta da FatFace - LUDLOW
Hi David
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great classic denim jacket
Bought my great classic denim jacket from the Web site but only because my local (Ludlow) store didn't have my size. The staff in the shop were really helpful and gave me all the information to buy my jacket on line.
18 de julho de 2023
Resposta da FatFace - LUDLOW
Hello Linda
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Good selection of quality clothes but…
Good selection of quality clothes but some are very pricey.
1 de junho de 2023
Resposta da FatFace - LUDLOW
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, KS
Love the store and the staff are great
Went to Ludlow store and the staff that served us were really helpful and welcoming. The lady who served me the first time even remembered my name the next day. I hate clothes shopping but they made it a great experience. Thank you
21 de abril de 2023
Resposta da FatFace - LUDLOW
Hello, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
Quick delivery and very happy with my…
Quick delivery and very happy with my dungarees. 😊
17 de abril de 2023
Resposta da FatFace - LUDLOW
Hello Rachel, Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – KS
Always excellent quality and customer…
Always excellent quality and customer service
13 de abril de 2023
Resposta da FatFace - LUDLOW
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Lovely clothing
Lovely clothing. Fantastic quality. Have shopped lots with this brand either online or in my local store in Ludlow. Fantastic customer service. Always friendly. I look forward to my next purchase.
23 de fevereiro de 2023
Opinião espontânea
Resposta da FatFace - LUDLOW
Wow thank you so much for this lovely review! We will share your wonderful review with our amazing team - RS
Great products and service.
9 de novembro de 2022
Resposta da FatFace - LUDLOW
Hi Deborah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
the service today was excellent by…Fiona
the service today was excellent by Fiona-made it an excellent shopping experience. thank you
19 de novembro de 2022
Opinião espontânea
Resposta da FatFace - LUDLOW
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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