Purchased demi blue midi regular. Being 5ft 1in came just above ankles and was a perfect fit. I was also looking to purchase the Elsa Ivory Woodblock dress which being maxi was too long. Sales assista... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Dress is pretty, but flimsier that I expected based on the photo online. It seems to be a very generous fit so I would advise buying one size down. Staff were helpful.
A empresa respondeu
Excellent service. I ordered a dress in store the dress was far to long I was going to put it back im only 5ft 3in assistant explained I could order dress in shorter length. It arrived within 2 days.... Ver mais
A empresa respondeu
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
19 Market Square, FY8 5LW, Lytham, Lancashire, Reino Unido
- 01253 732893
4,8
Excelente
200 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Demi Blue & Elsa Ivory Woodblock Dresses
Purchased demi blue midi regular. Being 5ft 1in came just above ankles and was a perfect fit. I was also looking to purchase the Elsa Ivory Woodblock dress which being maxi was too long. Sales assistant ordered it for me in short explaining that it would be around 2" shorter than maxi length. So glad that she did as it was the same length as the midi on me. Again lovely dress and fit - in picked up only a few days after ordering. Thank you very much Fat Face for an excellent service.
7 de junho de 2026
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dress is pretty
Dress is pretty, but flimsier that I expected based on the photo online. It seems to be a very generous fit so I would advise buying one size down. Staff were helpful.
13 de junho de 2026
Resposta da FatFace - LYTHAM
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Excellent service
Excellent service. I ordered a dress in store the dress was far to long I was going to put it back im only 5ft 3in assistant explained I could order dress in shorter length. It arrived within 2 days. Excellent. Well done staff at Lytham store for being so helpful.
15 de maio de 2026
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love my new cardigan!
Love my new cardigan!
Beautiful material (so soft and comfy) and the most gorgeous colour!
I couldn’t resist it and couldn’t be happier that’s it’s now mine! 😀
23 de maio de 2026
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great FF shop in Lytham
Great FF shop in Lytham. Staff always nice and helpful. Good range of sizes and styles of clothing in the store. 😍
19 de maio de 2026
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Disabled friendly
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a look around and when I said I didn’t he brought everything out to me so I didn’t have to struggle, he made me feel very comfortable.
9 de maio de 2026
Resposta da FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Delivered to shop early
Delivered to shop early, collection very efficient, friendly and helpful. Clothing collected was if good quality and fit
6 de maio de 2026
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Very grateful for excellent service at the store in Lytham. David, the manager helped with a return of an item that was faulty and arranged for an exchange for a similar item. He clearly has great customer service as a priority.
20 de abril de 2026
Opinião espontânea
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality.
Helpful staff. Nothing too much trouble. Great quality clothing at a reasonable price. Thank You.
25 de abril de 2026
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff very helpful in helping me sort…
Staff very helpful in helping me sort out the sizes I needed
24 de abril de 2026
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jean from the Lytham Fat Face shop was…
Jean from the Lytham Fat Face shop was super helpful both times we’ve been in the shop recently. Thank you
24 de abril de 2026
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great products at a good price
Great products at a good price . Very friendly and helpful staff.
11 de abril de 2026
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Went in to the shop today
Went in to the shop today. Lovely woman but cant say the same about the man. I have a blue light card but it wont load in the shop. He wouldn't help or use my id card instead. Wouldn't recommend
4 de abril de 2026
Opinião espontânea
Resposta da FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave your review. We’re sorry to hear that your visit to our Lytham store didn’t meet expectations.
We appreciate you highlighting both the positive interaction you had and the frustration caused when your Blue Light Card couldn’t be applied in store. We understand how disappointing this must have been, and we’re sorry that we weren’t able to assist you more helpfully at the time.
We’ll be sharing your feedback with the store management team to ensure our colleagues are clear on how to support customers in situations like this and to help improve consistency of service.
Thank you again for bringing this to our attention.
Take care, LE
Ordered online and was kept informed of…
Ordered online and was kept informed of the status of my order
until delivery to store, which was earlier than predicted! Great service when I went to pick up my package. Very happy with the entire process and even happier with my purchase.
29 de março de 2026
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff
The staff in the Lytham store were so helpful. I collected an online order, tried on the jeans (wrong fit for me). They suggested an alternative style and they were perfect. I got a top in store too. Easy to order, pick up, try on and return. Top marks, Lytham store
3 de março de 2026
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jean in Lytham branch was my savior
Jean in Lytham branch was my savior. So very helpful.
22 de fevereiro de 2026
Opinião espontânea
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality clothing at reasonable prices
Quality clothing at reasonable prices, exceptionally helpful staff.
14 de fevereiro de 2026
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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