Was welcomed warmly as I came into Fatface, Lytham by Sharon. Sharon, was extremely helpful helping me choose a top that I wasn't sure about, but once I tried it on, I loved it and thanks to Sharon... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Ver mais
A empresa respondeu
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... Ver mais
A empresa respondeu
I haven’t been in Fat Face for years, but the clothes were beautiful and I ended up spending a fair bit!! Jane was so helpful, she ordered me an item online in a different size, which I can pick up t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
19 Market Square, FY8 5LW, Lytham, Lancashire, Reino Unido
- 01253 732893
4,8
Excelente
209 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff at Lytham shop exceptional
Staff at Lytham shop exceptional. I am disabled and a regular customer. Staff are friendly, helpful and go out of their way to make my experience enjoyable.
7 de maio de 2025
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Staff
The staff are always very helpful and friendly. I love the clothes great quality.
5 de maio de 2025
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I wrote to say how disappointed I was…
I wrote to say how disappointed I was with the customer service I had received from the manager of the Lytham store, to be told to have a chat with him. I actually hope not to have to speak to him again.
25 de abril de 2025
Resposta da FatFace - LYTHAM
Good afternoon, I am so sorry to hear that you have had a disappointing experience in our Lytham store recently. Please reach out to fatfacereviews@mail.fatface.com and we will be able to help you further with your complaint. Thank you, CM
Resposta da FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
As always good purchases
As always good purchases, Even l had to return an item as it was far to big, the replacement arrived three days late and later in time that l was informed.
I feel that l can always rely on FatFace, as being a plus size and being well over 21 your style, price and service, weither in store or on line is always a “plus size” success.
19 de março de 2025
Resposta da FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Fast delivery but sizing very large
Fast delivery but sizing very large. Had to exchange for smaller size.
22 de janeiro de 2025
Resposta da FatFace - LYTHAM
Hello Anna
Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Service was quick and easy to order
Service was quick and easy to order. Order arrived at Lytham shop within a couple of days. Staff were very polite and helpful.
25 de dezembro de 2024
Resposta da FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered a few items for Xmas presents…
Ordered a few items for Xmas presents and they came quick in the post, good service by Fatface 😊
26 de novembro de 2024
Resposta da FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered on line
Ordered on line, prompt delivery to my local store and no fuss collection.
6 de novembro de 2024
Resposta da FatFace - LYTHAM
Hello Harry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Bought a jumpsuit in the sale
Bought a jumpsuit in the sale. Great style and colour for my next holiday. Free delivery to store too
23 de agosto de 2024
Resposta da FatFace - LYTHAM
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lovely customer service
After purchasing several items in the sale I found that I had to return one because it was the incorrect size. The lady serving us apologised and offered a full refund immediately. I had already decided that I wanted to use the money to buy another item though. The lady was incredibly kind and helpful providing excellent and active customer service as she assisted me in looking for an alternative. I settled on a beautiful skirt with pretty print of strawberries on it. As always shopping at FatFace was an opportunity to purchase high-quality clothes in a pleasant environment, but today reaffirms why it’s one of my favourite places to shop.
26 de agosto de 2024
Opinião espontânea
Resposta da FatFace - LYTHAM
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great Fatface experience.
Collected from Lytham store after prompt delivery and excellent communication via email of progress of purchase. The usual good quality product from Fatface, this time a Woolacombe hoodie with size as predicted. A special mention to the Lytham store staff, very friendly as usual, and their attention to detail is to be commended. Thank you Fatface.
21 de agosto de 2024
Resposta da FatFace - LYTHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
pleased with purchase good quality and…
pleased with purchase good quality and delivery quick excellent overall will shop with fat face in the future
6 de agosto de 2024
Resposta da FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
What a lovely experience I had on my…
What a lovely experience I had on my visit to the Lytham shop. The staff member was so lovely, after a phone call she put a pair of sandals away for me and had them there for me without any fuss. I ended up buy two pair and with a discount too. Very happy. Thank you.
8 de agosto de 2024
Opinião espontânea
Resposta da FatFace - LYTHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Always a pleasant shopping experience…
Always a pleasant shopping experience because nice welcome and helpful staff in Lytham . I’ll be back . Thank you
8 de agosto de 2024
Opinião espontânea
Resposta da FatFace - LYTHAM
Hello Patricia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Welcoming and friendly
Welcoming and friendly. Great shop to visit in Lytham which is also dog friendly. This makes a huge difference, allowing the family to shop together. Great selection at value for money prices.
5 de agosto de 2024
Opinião espontânea
Resposta da FatFace - LYTHAM
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really happy with my jumper
Happy with the colour, quality and sizing of my jumper. Staff went out of their way at Lytham to source a limited stock item for me.
7 de julho de 2024
Resposta da FatFace - LYTHAM
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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