Was welcomed warmly as I came into Fatface, Lytham by Sharon. Sharon, was extremely helpful helping me choose a top that I wasn't sure about, but once I tried it on, I loved it and thanks to Sharon... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Ver mais
A empresa respondeu
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... Ver mais
A empresa respondeu
Quality clothing which lasts. Particularly like the t-shirts and the cotton jumpers for qhality and style.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
19 Market Square, FY8 5LW, Lytham, Lancashire, Reino Unido
- 01253 732893
4,8
Excelente
211 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick delivery and return received back…
Quick delivery and return received back and money paid back also very quick
28 de agosto de 2023
Resposta da FatFace - LYTHAM
Hello Lorraine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Tried trousers on at pick point too…
Tried trousers on at pick point too big. Sales woman so helpful in refunding. Bought something else instead. Nothing too much for staff polite and happy.
23 de agosto de 2023
Resposta da FatFace - LYTHAM
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Lytham branch
The lady in the Lytham shop was very helpful when I picked up my order
21 de agosto de 2023
Resposta da FatFace - LYTHAM
Good afternoon, Margaret
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care, JB
Resposta da FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Excellent customer service
I use Fatface Lytham store regularly and although I rarely write reviews, felt compelled to say that Jude, one of the sales assistants is particularly helpful and cheery. She always makes shopping there a really positive experience. She gives great advice and nothing is too much trouble. If only everyone could be served by someone with her commitment to customer service.
26 de agosto de 2023
Opinião espontânea
Resposta da FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Service was good but one of my…
Service was good but one of my scrunches wasn't put in my bag and as I was on a day trip couldnt go back for it. Good job they were on sale otherwise would have been really fed up.
22 de agosto de 2023
Opinião espontânea
Resposta da FatFace - LYTHAM
Hi Paula, thank you for taking the time to leave a review. I am glad to hear that you had good service in our Lytham branch and sorry that your scrunchie ended up being left behind! I've contacted the store to verify this and we'd love to help out. Please do get in touch by emailing us at customerservices@fatface.com - if you put 'FAO: Corrina' in the title that'll ensure it comes through to me and I can help out. Take care, CD
Resposta da FatFace - LYTHAM
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – SK
Staff in my local store are always very helpful. Ordered item in the sale to be delivered to the store to avoid paying postage. Great that we can pick up from store now.
Staff in my local store are always very friendly and helpful.
8 de agosto de 2023
Resposta da FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Online order picked up in Lytham store…
Online order picked up in Lytham store service was outstanding g Beth attentive and helpful both assistants were going above and beyond .
9 de agosto de 2023
Resposta da FatFace - LYTHAM
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Another of these brilliant Breton tops…
Another of these brilliant Breton tops for my collection ! I must have around 9 or 10... this bright blue is so cheerful I just had to have it. They are well made and wash well time after time. A true classic for everyone's wardrobe.
7 de agosto de 2023
Resposta da FatFace - LYTHAM
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Excellent Service
I visited Fatface in Lytham St Annes at the weekend and the store was fairly busy. I was served by both Sue and Jean who were extremely helpful and nothing was too much trouble. I purchased a number of items, thanks to their help and advice. It was a pleasure to deal with such helpful staff and will visit the store again.
13 de agosto de 2023
Opinião espontânea
Resposta da FatFace - LYTHAM
Thank you so much for your kind comments! We are so happy to hear of your wonderful experience in our store, and we will share your feedback with our amazing team. We look forward to seeing you again soon! - RS
Very happy with the service
7 de agosto de 2023
Resposta da FatFace - LYTHAM
Thank you so much for your lovely words. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS
Really welcoming and friendly staff and…
Really welcoming and friendly staff and I got a really good bargain.
13 de agosto de 2023
Opinião espontânea
Resposta da FatFace - LYTHAM
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, SK
I purchased a lovely leather camera bag…
I purchased a lovely leather camera bag from Fat Face. The staff are ever so friendly and helpful. I love going in my local store.
3 de agosto de 2023
Resposta da FatFace - LYTHAM
Hello Elaine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I bought an unexpected real bargain The…
I bought an unexpected real bargain The shop is a pleasure to shop at . There are plenty of different items to choose from with an array of fabrics and colours .
The staff are always customer focused with help and advice .
7 de agosto de 2023
Opinião espontânea
Resposta da FatFace - LYTHAM
Good Afternoon Sandra,
Thank you for your feedback regarding your trip to the Lytham store. It is so wonderful to read such lovely feedback! Have a great day - JW
Friendly helpful store assistant s
Friendly efficient staff.when l was collecting an online order.
Went out of there way to show me other clothes in store that l enquired after.
22 de julho de 2023
Resposta da FatFace - LYTHAM
Thank you for your 5* review regarding your recent visit to our Lytham store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
I’m a size 18 and I love these jeans…
I’m a size 18 and I love these jeans had them before and my last two pair had to be binned due to over use and holes. Will need another pair
If they are ever in stock
12 de julho de 2023
Resposta da FatFace - LYTHAM
Good morning, Sara
Thank you for your feedback regarding your recent online order.
I am sorry to read you are chasing replacement jeans. I hope this does not deter you from shopping with us in the future.
Take care, JB
Resposta da FatFace - LYTHAM
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Great in store service at Lytham but…
Great in store service at Lytham but then ordered on line. Timely delivery great products 😀
8 de julho de 2023
Resposta da FatFace - LYTHAM
Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Excellent customer service today in…
Excellent customer service today in your Lytham store. Jude looked after us very well. Helping with selections, changing rooms and final purchases. Jude is a great asset to your store. We will be returning very soon.
5 de julho de 2023
Opinião espontânea
Resposta da FatFace - LYTHAM
Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
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