Item ordered was ready for collection later the next day. Emails kept me updated on progress. Staff in the shop very polite and helpful.
A empresa respondeu
Localização
Alterar localização9 Bridlesmith Gate, NG1 2GR Nottingham, Nottinghamshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This one star rating does not reflect the service from Fat Face which is excellent ! I have spoken to them on the phone 3 times, and they couldn’t be more helpful. Products also excellent. The problem... Ver mais
A empresa respondeu
Fat Face is my go to shop again and again. As a disabled person I can rely on your 99% of the time accurate sizing. Meaning low stress shopping on line. Furthermore you unlike many other retailers sti... Ver mais
A empresa respondeu
Quick delivery to store, staff were friendly on collection (as usual), the jumper looks like it’s great quality with long sleeves, for extra coziness. Haven’t had the chance to wear it yet.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
9 Bridlesmith Gate, NG1 2GR, Nottingham, Nottinghamshire, Reino Unido
- 01159 418295
4,7
Excelente
237 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer Fat Face Visit
Excellent customer service and choice of clothing
4 de junho de 2025
Resposta da FatFace - NOTTINGHAM 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast pick up from store and the 2…
Fast pick up from store and the 2 members of staff I was served by on both occasions collecting a parcel were lovely
31 de maio de 2025
Resposta da FatFace - NOTTINGHAM 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service as always .
25 de maio de 2025
Resposta da FatFace - NOTTINGHAM 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
I collected my order from the branch…
I collected my order from the branch shop in Nottingham - so no charges ! and the staff were most efficient and welcoming1
21 de abril de 2025
Resposta da FatFace - NOTTINGHAM 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent choice and service
Excellent choice and service. Staff were professional and very pleasant at the Nottingham Store.
18 de abril de 2025
Resposta da FatFace - NOTTINGHAM 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great and friendly staff
6 de abril de 2025
Resposta da FatFace - NOTTINGHAM 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent friendly staff
Excellent friendly staff. Always a pleasant experience shopping in the Nottingham branch.
4 de fevereiro de 2025
Resposta da FatFace - NOTTINGHAM 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - NOTTINGHAM 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great products and great service
I bought online and in store. Great service and really helpful staff.
13 de janeiro de 2025
Resposta da FatFace - NOTTINGHAM 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Another great coat from fat face
Another great coat from fat face, great fit highly recommend, shop at fatface alot from jeans shirts jumper coat, all great quality
5 de dezembro de 2024
Resposta da FatFace - NOTTINGHAM 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delayed delivery.
Ordered a bag to be delivered to store by 3rd December. Now the 9th of December and still no sign of it. I did have a mail saying it work be delayed by 2/3 days but not by such a long time. Usually I am very happy with the service from FatFace.
9 de dezembro de 2024
Resposta da FatFace - NOTTINGHAM 3
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Quick delivery
Quick delivery, regular updates, easy collection, friendly staff. My cardigan is really cosy and keeps me warm, excellent product.
7 de dezembro de 2024
Resposta da FatFace - NOTTINGHAM 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat Face is my go to shop again. and…
Fat Face is my go to shop again and again. As a disabled person I can rely on your 99% of the time accurate sizing. Meaning low stress shopping on line. Furthermore you unlike many other retailers still included a ready to go return label, should anything not be just right. To boot my local shop, Nottingham has the best disabled parking in town and a reliable lift in store. Doing things well included everyone. Well done Fat Face.
1 de dezembro de 2024
Resposta da FatFace - NOTTINGHAM 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Simple and easy
The website was easy to place orders. I was able to choose my nearest store to collect from and a convenient date. I received email updates for my items, where they were in transit. All very good.
19 de novembro de 2024
Resposta da FatFace - NOTTINGHAM 3
Hello Wendy,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ease of ordering online and efficient…
Ease of ordering online and efficient collection. Staff very helpful
29 de outubro de 2024
Resposta da FatFace - NOTTINGHAM 3
Good afternoon Dave
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ma BREFFITT
A very satisfied visit to your store and the two assistants were so very helpful bought four items for my winter wardrobe
22 de outubro de 2024
Resposta da FatFace - NOTTINGHAM 3
Hello Christine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
High quality material and great…
High quality material and great customer service in store
19 de outubro de 2024
Resposta da FatFace - NOTTINGHAM 3
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Poor service when I tried to collect…
Poor service when I tried to collect it. Sales person couldn't give me a delivery day, even though id paid for next day delivery, due to what she described as parking restrictions outside the store preventing their currier dropping deliveries off. After speaking to customer service this sounds like a load of rubbish. Thinking it may have been there already and just not processed, but i won't be shopping there again
13 de outubro de 2024
Resposta da FatFace - NOTTINGHAM 3
Hello Jo
Thank you for taking the time to leave your review and for providing your feedback on your recent experience. I am sorry to hear that your visit to our Nottingham store wasn't a positive one.
I will be sure to pass your comments to all relative departments.
Take care, LE
Resposta da FatFace - NOTTINGHAM 3
Hello Robert
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Location fat face Nottingham 3
Location fat face Nottingham 3
9 bridlesmith gate ng1 2gr
19 de agosto de 2024
Resposta da FatFace - NOTTINGHAM 3
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.