Staff in the Shrewsbury store , are attentive ( whilst not overbearing ) and strive to get the best option to you, if not in store stock on the day . Thanks especially to the young man who helped o... Ver mais
A empresa respondeu

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Staff in the Shrewsbury store , are attentive ( whilst not overbearing ) and strive to get the best option to you, if not in store stock on the day . Thanks especially to the young man who helped o... Ver mais
A empresa respondeu
Online order very straightforward and delivery as expected Have since been into Shrewsbury store and purchased other items, nice well kept store with very friendly staff with good customer service s... Ver mais
A empresa respondeu
I had a fabulous experience shopping in store. Since having my baby my body has changed and I couldn't find anything that fitted/looked right in any other shop. The ladies in Fatface were incredible a... Ver mais
A empresa respondeu
Ordered two holiday shirts, really nice quality, and excellent value too, as they were reduced by 20% in the sale. Ordered online, and delivered quickly and collected in store. Only gripe is why oh... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
4 The Square, SY1 1LA, Shrewsbury, Shropshire, Reino Unido
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Visited the little Fatface store in the square Shrewsbury, Shropshire to return a package for my daughter and to collect a top that she had ordered. I knew it would be a little awkward to sort out, but the lady who served me was brilliant. She sorted everything out and helped me to exchange the top which was not suitable by arranging a gift card. She then advised me that they had new stock waiting to be put out. Checked the stock and found me the perfect product. To replace the one that was not suitable.The lady who may have been a manager or a supervisor was lovely and extremely helpful. If you are ever in Shrewsbury and like fatface visit this store. It may be a small store but the staff here have big hearts and make sure that you have a delightful experience shopping in the store.

Resposta da FatFace - SHREWSBURY
What a wonderful shopping experience at the wonderful and perfectly formed Fat Face in Shrewsbury. Was made to feel welcome, but not pushed upon, the moment I walked into store with a lovely greeting from Glenda. She proceeded to help me pick out some lovely items, some of which I would not have normally chosen. Excellent, friendly, knowledgeable and all round wonderful customer service. Will continue to go back and hope that Glenda is again on shift. Thank you! What an asset to your team!

Resposta da FatFace - SHREWSBURY
Staff who were lovely and went above and beyond to find what we wanted.

Resposta da FatFace - SHREWSBURY
Glenda at the Shrewsbury branch went out of her way to help with our purchases
Thanks

Resposta da FatFace - SHREWSBURY
Great service from your Shrewsbury store, brought 3 lovely and flattering jumpers, sizing spot on,

Resposta da FatFace - SHREWSBURY
I did click and collect this time. I was able to try the clothes on in the shop and return two items immediately. The staff in the Shrewsbury shop were extremely helpful and curtious. My refund was in my bank a couple of days after. Excellent service!

Resposta da FatFace - SHREWSBURY
Ordered on line , sent to my nearest store and collected with no issues.

Resposta da FatFace - SHREWSBURY
Excellent communication and efficiency both online and at the Shrewsbury branch.

Resposta da FatFace - SHREWSBURY
Fat face store in Shrewsbury has a great sale on so I got a great pair of jeans . Staff was very helpful and polite (cute to) and as itz known fat face is good quality.

Resposta da FatFace - SHREWSBURY
I bought jeans in sale, click and collect, two different sizes - 6 & 8, tried on in shop, kept one pair returned the other. Really pleased with purchase. Whole transaction very quick and straightforward, staff in Fat Face very pleasant and helpful.

Resposta da FatFace - SHREWSBURY
Very easy to order and staff at shop were delightful. Very happy with purchase as fit perfectly.

Resposta da FatFace - SHREWSBURY

Resposta da FatFace - SHREWSBURY
Fabulous outfit love it. Very easy ordering online and delivery to store. Will definitely be doing it again!!

Resposta da FatFace - SHREWSBURY
I bought some lovely clothes in the sale. Then when I went back in a fluster having lost my phone the staff couldn’t have been kinder or more helpful! I am very grateful to them.

Resposta da FatFace - SHREWSBURY
I ordered an item on line as it wasn't available in store. It came promptly to the nearest store for collection. Although the item was too big, the refund and return through store was easy and the staff very helpful and courteous.

Resposta da FatFace - SHREWSBURY
Excellent service and really pleased with quality of purchase.

Resposta da FatFace - SHREWSBURY
Found a jumpsuit in the sale, ordered for click and collect, all very easy and arrived quickly. Really love the fit and quality!

Resposta da FatFace - SHREWSBURY
Ordered two holiday shirts, really nice quality, and excellent value too, as they were reduced by 20% in the sale.
Ordered online, and delivered quickly and collected in store.
Only gripe is why oh why do Fat Face send out nice quality shirts rolled up like a newspaper!

Resposta da FatFace - SHREWSBURY
I have been a customer for many years, and the product quality and customer service have been pretty consistently good. From the wide range of styles to still offering a proper long length in women's trousers, and efficient processing of orders and returns, they've been worth coming back to. The local branch is a small one but they are usually helpful and friendly

Resposta da FatFace - SHREWSBURY
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