So easy to order whilst visiting Shrewsbury fatface shop. Brilliant free delivery to my local Next store in Nirth Wales.
A empresa respondeu
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Leia as opiniões dos outros
I had a fabulous experience shopping in store. Since having my baby my body has changed and I couldn't find anything that fitted/looked right in any other shop. The ladies in Fatface were incredible a... Ver mais
A empresa respondeu
Emma and kieran were fabulous - v helpful and polite - went over and above! Highly recommend x cheers guys!
A empresa respondeu
I originally ordered jeans online but went into Shrewsbury to exchange them as they didn’t fit. As ever the staff in town were super helpful. I always leave that shop with a smile. A lot of retailers... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
4 The Square, SY1 1LA, Shrewsbury, Shropshire, Reino Unido
- 01743 272975
4,7
Excelente
155 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered on line and t shirt came and I…
Ordered on line and t shirt came and I was very happy with item
22 de março de 2024
Resposta da FatFace - SHREWSBURY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great service.
17 de fevereiro de 2024
Resposta da FatFace - SHREWSBURY
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your purchase and that you had such a great experience during your visit to our Shrewsbury store. I hope you continue to love our products as much as we do.
All the best, MM
Ease of ordering and collection
1 de fevereiro de 2024
Resposta da FatFace - SHREWSBURY
Good morning, Rachel.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Lots of choice in my size
Lots of choice in my size. Length of trousers (regular) fitted perfectly. The sleeves on the jumper ended at my wrist not below my hand.
4 de fevereiro de 2024
Resposta da FatFace - SHREWSBURY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Easy to order on line free delivery to…
Easy to order on line free delivery to store
31 de janeiro de 2024
Resposta da FatFace - SHREWSBURY
Hello Dian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fast delivery and easy returns
23 de janeiro de 2024
Resposta da FatFace - SHREWSBURY
Hello
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Quality product and service
Good quality, excellent website, service and updates on order progress.
27 de dezembro de 2023
Resposta da FatFace - SHREWSBURY
Hello Dorothy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pea 🧥 coat
Postal system is awful, coat was a poor fit,,looked a bit on the cheap side..
Anyway I returned it via the shop in the town I live,absolutely brilliant service ,staff member was first class.
16 de dezembro de 2023
Resposta da FatFace - SHREWSBURY
Hello John
Thank you for your review.
I am so sorry to hear about the item.
I am pleased to hear that this was resolved for you in store.
EP
Resposta da FatFace - SHREWSBURY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Item arrived such good quality top for…
Item arrived such good quality top for husband arrived on time.
11 de dezembro de 2023
Resposta da FatFace - SHREWSBURY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quirky purchase
They explained to me the function of the item bought and were helpful.
5 de dezembro de 2023
Resposta da FatFace - SHREWSBURY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Resposta da FatFace - SHREWSBURY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service
Excellent service. Great to be able to shop online and collect from our local shop in Shrewsbury. The staff there are very friendly and helpful
17 de novembro de 2023
Resposta da FatFace - SHREWSBURY
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Resposta da FatFace - SHREWSBURY
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Efficient ordering and easy collection
22 de novembro de 2023
Resposta da FatFace - SHREWSBURY
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
I ordered online
I ordered online, prompt delivery to my local FatFace, collected my item by using the app on my phone.
Totally hassle free.
21 de novembro de 2023
Resposta da FatFace - SHREWSBURY
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Helpful and friendly staff at the Shrewsbury store
Recently received an online order but the jumper was slightly too big so called the Shrewsbury store to see if they had the smaller size which they did and the lady said that they could hold it until that afternoon when I could get into town. Just after my dog had an accident and I needed to get her to a vet so could not get to the store that afternoon. I phoned the store again and the jumper was held for me until I could get in the next morning. The jumper was the correct size for me so I exchanged it. I was so grateful to the staff at Shrewsbury. Whenever I go to the store the staff are always friendly and helpful
6 de novembro de 2023
Resposta da FatFace - SHREWSBURY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Really helpful staff in store
Really helpful staff in store checked items that were available only online and then explained that I could order online and arrange click-and-collect in store. My order arrived within a few days and the staff were again very helpful when we went in to collect. The jacket we bought was even nicer in person and my husband is very pleased with it.
20 de outubro de 2023
Resposta da FatFace - SHREWSBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Very helpful
So helpful In Shrewsbury today, they found jeans for me to try on, explained they didn’t have long length but gave me regular to try on for size and then ordered the long length for delivery to my house while in store free of charge!
24 de outubro de 2023
Opinião espontânea
Resposta da FatFace - SHREWSBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Nice top
Nice top, runs small as a fit and hoping material will soften with a couple of washes. Good quality though and a classic
6 de setembro de 2023
Resposta da FatFace - SHREWSBURY
Hello Sally, thank you for taking the time to leave a review.
I'm glad to hear you are pleased with your recent purchase, I hope you enjoy wearing it!
All the best, LB
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