Helpful friendly staff (Sidmouth branch) had to order two item sizes for me, quick delivery. Quick refund on the size not needed. In fact ended up buying another item. Nice quality products which refl... Ver mais
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Leia as opiniões dos outros
Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations,... Ver mais
A empresa respondeu
Visited Fatface Sidmouth and Vicky was most helpful supporting myself and my husband to navigate the longer length summer chino shorts my husband prefers. Vicky was also able to point out the sele... Ver mais
A empresa respondeu
On entering the store in Sidmouth I was greeted by two lovely members of staff, a very relaxed welcoming warm atmosphere and especially Beth. Beth went above and beyond to find me a particular sized... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
4/5 Fore Street, EX108AJ, Sidmouth, Devon, Reino Unido
- 01395 578662
4,7
Excelente
139 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da FatFace - SIDMOUTH
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and collected locally
Ordered online and collected locally, didnt take long for items to become available
22 de abril de 2025
Resposta da FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Wonderful Service
I shop in the Sidmouth branch of Fatface regularly as it local to me and today I was served by the wonderful Jennie who was most helpful and obliging in helping me choose the correct clothing for me. I must say I was impressed with the customer service as well as the great quality and added value the store provides. I can highly recommend Fatface to anyone and if you’re visiting Sidmouth just drop in for a friendly welcome.
16 de abril de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sidmouth Fatface, Love it !!
Bought a lovely, colourful knitted top today in our Sidmouth branch of Fat Face. Vicky served me today but the staff are all friendly and helpful.
5 de abril de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Socks
Jennie was very helpful this morning, taking the time to look online when I purchased socks at the Sidmouth store. Thank you.
5 de abril de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My favourite holiday shop. Great choice of clothes plus really…
Great choice of clothes plus really friendly and helpful staff.
2 de abril de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Went to Fatface in Sidmouth last…
Went to Fatface in Sidmouth last Saturday the store was lovely and clean and tidy and the merchandise was well presented Helen served me and was friendly and helpful and folded my purchase up beautifully !
29 de março de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
Fatface Sidmouth
Yesterday I visited Fatface in Sidmouth town centre. I was assisted by Helen who could not have been more helpful. We chatted happily about things in general and she showed a real interest in me as a customer. I impulse bought a lovely green sweatshirt for myself and couldn’t resist a shirt for my husband. Thank you for your help and assistance.
19 de março de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Sidmouth store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Staff are always friendly and helpful…
Staff are always friendly and helpful at the Sidmouth store . Served by Helen today. Always great clothes , choice and quality, it’s my favourite shop at the moment especially with blue light card discounts.
17 de março de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Amazing service at Fatface Sidmouth…
Amazing service at Fatface Sidmouth today. Very friendly staff and extremely helpful. Went the extra mile. Served by Jennie, she was delightful
15 de março de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Customer Service at its best...
Looked through door and saw lovely coloured TShirt - went in to try it on and welcomed by Jennie who also helped me find the right size, showed me how to wear the top to advantage and made the whole experience a total delight. I will DEFINITELY be going back to this shop and will hope to find Jennie there..Customer Service at its very best thank you.
15 de março de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Fat face Sidmouth
Had a browse around Fatface in Sidmouth.
We had excellent service from Helen who was friendly and very helpful.
12 de março de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Just to say a big thank you to Erin who…
Just to say a big thank you to Erin who served me in Sidmouth on Saturday excellent customer service. We were made most welcome by Erin and the other lady in store, that was even before I was looking to purchase anything.
8 de março de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Good afternoon,
Thank you for your review.
I am so pleased to hear that you had a great experience in our Sidmouth store, this is wonderful to hear and I will be sure to pass your review onto our team.
We look forward to welcoming you back soon!
Take care, CT
Great service from Jennie in the…
Great service from Jennie in the Sidmouth store. Very helpful and a delight to chat with.
9 de março de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
Mixed feelings with Sidmouth fatface
After visiting Sidmouth FatFace for the first time I was really pleased with how open and clean the shop appeared and the lay out everything was so easy to shop. The girl who served me was called Beth very nice and chatty made me feel so welcome and she was so helpful ordering me a dress that wasn’t in stock in my size, however in the men’s section of the shop was an older colleague with white hair who was extremely unhelpful and rude when I asked her a question about sizing of men’s jeans for my husband. She walked off to another member and staff to ask them and turned back and shouted the reply, I was shocked that she didn’t even take the time to walk back over and speak in a manner you would expect for good customer service.
Thank you Beth, I will be back when I next visit Devon. :) Fat Face Sidmouth for reference I don’t think it would be a bad idea if all team members where to have the same level of customer service training.
28 de fevereiro de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Good morning Em
Thank you for taking the time to leave your review after you visited our Sidmouth store. I am so pleased to hear that you had a positive visit to our store, but we note your comments regarding improvement needed in certain areas. This will be looked at internally, and we thank you for letting us know.
Take care, LE
Lottie at the Sidmouth Fatface
Lottie at the Sidmouth Fatface was helpful and very pleasant. She went out of her way to help me find what I was looking for. It is a pleasure to be dealt with in such a professional and delightful way.
28 de fevereiro de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Sidmouth store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Super kind and helpful staff
Beth and Cheryl served me today and were so helpful, attentive and kind. They went above and beyond to help me, and were friendly and just lovely to engage with. Thank you both :)
26 de fevereiro de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hey Kate,
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Sidmouth store - this is great to hear.
Take care, CT
Resposta da FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Thanks Jennie at Sidmouth FF
The Sidmouth branch always has the most warm welcoming and vibe with staff always ready to help and offering a smile.
Jennie was so helpful today, nothing was a bother & she was bright and cheerful. Thanks Jennie!
16 de fevereiro de 2025
Opinião espontânea
Resposta da FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Did a click and collect from my local…
Did a click and collect from my local fat face. Simple and easy to do online. Great friendly staff.
17 de dezembro de 2024
Resposta da FatFace - SIDMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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