I'm so pleased with my FatFace chinos that I have bought two more pairs in different colours online. They manage to look modern without being too voluminous, and the different leg length options made... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I'm so pleased with my FatFace chinos that I have bought two more pairs in different colours online. They manage to look modern without being too voluminous, and the different leg length options made... Ver mais
A empresa respondeu
Fantastic value and style. I love this company, especially since they are sharing company posting locations. Walked into a shop in St. Ives in Cornwall and mentioned an item I’d seen in the sale a mon... Ver mais
A empresa respondeu
Not impressed that the store handed my online purchase to someone else without checking their confirmation, this was not returned so my item had to be reordered!! Ended up returning it once receive... Ver mais
A empresa respondeu
Back to visit one of my favourite shops in St Ives. Didn't really need to buy anything but the staff both chatted to me and I ended up with a cardigan as I left. Lovely store and Jonathan certainly as... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
5 Fore Street, TR26 1AB, St�Ives, Cornwall, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I'm so pleased with my FatFace chinos that I have bought two more pairs in different colours online. They manage to look modern without being too voluminous, and the different leg length options made all the difference... otherwise, it's an extra trip to the dry cleaners to shorten them. The customer service was fantastic... I was in St Ives, Cornwall, on holiday and the shop ordered the size I wanted and got it delivered to a FatFace nearer me. Overall delighted.

Resposta da FatFace - ST IVES
Calm, well ordered shop, helpful staff, excellent service. Could do with being larger for St Ives though.

Resposta da FatFace - ST IVES
The lady who served us was lovely. She was really helpful, really going above and beyond with a great humour. She even recommended a lovely place for our evening meal in Penzance. The clothes I bought were lovely.

Resposta da FatFace - ST IVES
As often happens in this particular store, which was not busy, staff talking amongst themselves and no hello or greeting when I walked in, or as I browsed

Resposta da FatFace - ST IVES
Excellent quality fashionable clothing. Easy to order and arrived quickly to store. Good communication. Lovely friendly staff in store. Highly delighted

Resposta da FatFace - ST IVES
I was in St Ives Christmas shopping and popped into the Fatface store. I was struggling with ideas for a presents and was so grateful for help from the assistant manager Louise! She was so helpful showing me different ideas and explained about the sizing etc. I left with a bag full of presents! Such a lovely atmosphere and staff in St Ives, thank you!

Resposta da FatFace - ST IVES
Jonathan at the St Ives store went above and beyond in helping me to source a product that I had been hunting for. He was so kind and helpful and went the extra mile, he is an absolute credit to the company and has restored my faith in humanity. Truly one of life's good guys, give this man a bonus!! Thank you so much for such great service

Resposta da FatFace - ST IVES
Not impressed that the store handed my online purchase to someone else without checking their confirmation, this was not returned so my item had to be reordered!! Ended up returning it once received as it was a very odd shape. Now I know that it is Next who now own Fatface, I'll be less likely to use going forward
Update: new item received and returned to store, still no refund after 10 days, beyond appauling service!

Resposta da FatFace - ST IVES
Fantastic value and style. I love this company, especially since they are sharing company posting locations. Walked into a shop in St. Ives in Cornwall and mentioned an item I’d seen in the sale a month before and given up hope of finding. Manager found item on website before I’d finished speaking. He let me buy the item on the shop computer. What a breath of fresh air to see initiative, commitment and good old fashioned values for helping somebody out. A fantastic item and brilliant choice of products. Love the style, price and quality of Fatface, full marks you, in a disintegrating, often disappointing, merchandising market.

Resposta da FatFace - ST IVES
Back to visit one of my favourite shops in St Ives. Didn't really need to buy anything but the staff both chatted to me and I ended up with a cardigan as I left. Lovely store and Jonathan certainly assisted (convinced me easily) to buy yet another item that I probably do not need.

Resposta da FatFace - ST IVES
Cracking shop 👌 love the sale (what's left of it). Bought too many items as Katie , this charming lady helped me pick some pieces. Roll on later in summer for my next summer visit

Resposta da FatFace - ST IVES
Went for some retail therapy and definitely got it at Fatface today. I was served by a lovely young lady who helped me get a whole load of items. A real treat to have someone treat me like a person and not just a sale. Plus ended up having a second purchase as I left the shop. A credit to Fatface!

Resposta da FatFace - ST IVES
I purchased the olive green purse & a teal handbag for my daughter’s birthday. I ordered online & the items were delivered to the store the next day. Easy process & prompt delivery.
Lovely quality, my daughter loves her gifts! They appear well made & the colours are beautiful. Very happy with my purchases. Great service.

Resposta da FatFace - ST IVES
Easy to order products, delivery to shop was on time, & staff in shop made collection painless.

Resposta da FatFace - ST IVES
Had a great trip to St Ives today and especially fun visiting Fatface. Full of lovely colour and summer atmosphere. I ended up buying a gorgeous green shirt as modelled by the cheeky chap who served us. My husband found a new friend whilst chatting away to Jonathan who convinced Paul to buy a slightly brighter shirt than I expected. Great Job!!

Resposta da FatFace - ST IVES
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.