I'm so pleased with my FatFace chinos that I have bought two more pairs in different colours online. They manage to look modern without being too voluminous, and the different leg length options made... Ver mais
A empresa respondeu
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Fantastic value and style. I love this company, especially since they are sharing company posting locations. Walked into a shop in St. Ives in Cornwall and mentioned an item I’d seen in the sale a mon... Ver mais
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Not impressed that the store handed my online purchase to someone else without checking their confirmation, this was not returned so my item had to be reordered!! Ended up returning it once receive... Ver mais
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Back to visit one of my favourite shops in St Ives. Didn't really need to buy anything but the staff both chatted to me and I ended up with a cardigan as I left. Lovely store and Jonathan certainly as... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
5 Fore Street, TR26 1AB, St�Ives, Cornwall, Reino Unido
- 01736 796333
4,5
Excelente
64 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
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Lovely dress
Lovely dress. Lady in StIves store very helpful as didn't have dress in stock in the size needed. Ordered online and arrived within 3 days.
24 de julho de 2023
Resposta da FatFace - ST IVES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
It’s a really lovely swim suit but too…
It’s a really lovely swim suit but too small (size 10 which has always fitted before) with little support despite being advertised with tummy control. Had to call into my local store after a week as no email sent. The staff were lovely and very apologetic as they hadn’t got it as an in-store collection so no way to contact me. Unfortunately I’ll need to return it.
18 de julho de 2023
Resposta da FatFace - ST IVES
Hello Emma
Thank you for your review.
I have taken a look at the St Ives Click and Collect system and I can see that there you haven't been sent an email as the name on the system did not match yours on the order.
I am sorry to hear that you aren't happy with your swim suit, I will be sure to pass your feedback on.
Take care, LE
Great little store
This is a great little store. My wife and I like Fat Face and the team here are really helpful and friendly. They were really helpful to my wife locating stock at other nearby branches.
14 de maio de 2023
Resposta da FatFace - ST IVES
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Resposta da FatFace - ST IVES
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Resposta da FatFace - ST IVES
Hi Neil
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I was on holiday for a week and ordered…
I was on holiday for a week and ordered something from the sale to be delivered to the local Fatface shop. It was there within three days. Great service.
17 de abril de 2023
Resposta da FatFace - ST IVES
Good afternoon, Christine
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Take care, JB
Smooth order process
Order process to delivery is smooth and stress free. I am given regular notifications. Te goods arrive within a few days and are in environmentally friendly packaging.
14 de abril de 2023
Resposta da FatFace - ST IVES
Thankyou for your 5* review and wonderful feedback! It is always so lovely to read such positive experiences. All the best! BP
Great store
I ordered a pair of shorts online and collected them from my home town of St Ives. The staff were really friendly and helpful.
1 de abril de 2023
Resposta da FatFace - ST IVES
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Resposta da FatFace - ST IVES
Good afternoon, Susan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Ives store.
Take care, JB
Always friendly
Always friendly, helpful staff. Alway got a good selection of clothing.
22 de janeiro de 2023
Resposta da FatFace - ST IVES
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great sales help great sales assistant
12 de dezembro de 2022
Opinião espontânea
Resposta da FatFace - ST IVES
Good afternoon, Maureen
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Ives store.
Take care, JB
Great service in store and lovely…
Great service in store and lovely product range
15 de novembro de 2022
Resposta da FatFace - ST IVES
Good afternoon, Jonathan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Ives store.
Stay safe. JB
Refund of jumper
Went into store in St ives , cornwall was served by a lovely man called Johnathan , very pleasant and very smiley and talkative.
31 de agosto de 2022
Opinião espontânea
Resposta da FatFace - ST IVES
Good Afternoon Glenda,
Thank you so much for taking the time to post a review. Have a lovely weekend ahead! -KC
Resposta da FatFace - ST IVES
Hi John, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive online shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - ST IVES
Hi Christine, Thank you for your 5* review - I am so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon! Take care, LE
Resposta da FatFace - ST IVES
Hi there
Great to hear you found our online ordering service trouble free. So pleased you are happy with your purchase. Enjoy the rest of your day. MJ
Friendly efficient service
23 de março de 2022
Resposta da FatFace - ST IVES
Good Afternoon Graham
Thank you for your 5* review and for sharing your recent experience in our St Ives store. Please be assured that I will pass this onto the crew members involved for you.
Have a fabulous rest of the day.
- EP
Really good service and prompt delivery
4 de março de 2022
Resposta da FatFace - ST IVES
Hello Vivian
Pleased to hear you had a good shopping experience recently. Thank you for your review. MJ
Jo BRAND loves Fatface because the…
Jo BRAND loves Fatface because the clothes fit her Fatarse.
25 de janeiro de 2022
Resposta da FatFace - ST IVES
Hi Gareth, Thank you for taking the time to leave us your review. Take care, - ES
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