The staff at my local branch are always helpful and friendly. Most recently, I took my time deciding which of two canvas shoes to purchase, eventually making up my mind. I am (to date) always happy... Ver mais
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The store and customer service staff were very apologetic and helpful regarding my delivery. It was due, delayed, sent to the wrong store then lost completely. Lots of emails re delivery but no sign o... Ver mais
A empresa respondeu
Any visit I make to fatface is always a delight ! Have been shopping with you for years and still have dresses that go back years , still look like new and always get compliments when I’m wearing my... Ver mais
A empresa respondeu
Kayleigh at the St Neots branch was fantastic, creating a warm, relaxed environment for our shopping experience.. no hard sell, just honest friendly advice with a smile….we will be back again
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
45 Market Square, PE19 2AR, St�Neots, Cambridgeshire, Reino Unido
- 01480 476162
4,9
Excelente
128 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to order to store so I could try…
Easy to order to store so I could try on and return those things that didn't fit without taking them home. Lovely items but unfortunately all items were not suitable on this occasion. But the counter balance was that i got some bargains for hubby instead!
30 de abril de 2024
Resposta da FatFace - ST NEOTS
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Purchased in the sale at good price and…
Purchased in the sale at good price and service online and collecting at the shop was excellent.
22 de abril de 2024
Resposta da FatFace - ST NEOTS
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Ordered online
Ordered online, and delivered to my local store. No hassles with using a 15% off code.
8 de abril de 2024
Resposta da FatFace - ST NEOTS
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Just really great!!
I really have always had very friendly and supportive service from fatface, prompt easy to use, delivery on time and returns so hassle free. In particular the st neots branch staff going over and above to make my shopping experience an excellent one.
20 de março de 2024
Resposta da FatFace - ST NEOTS
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Staff are always very friendly & helpful
19 de março de 2024
Resposta da FatFace - ST NEOTS
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.
Fav branch
Staff at this branch are helpful and friendly, lovely atmosphere when you walk in, always greeted with a smile.
14 de fevereiro de 2024
Resposta da FatFace - ST NEOTS
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great staff in St Neots Branch
Great staff in St Neots Branch. Friendly helpful and happy. It is a pleasure to shop in the store.
4 de janeiro de 2024
Resposta da FatFace - ST NEOTS
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Excellent service and products
Excellent service and products, keep it up. We'll done.
18 de janeiro de 2024
Resposta da FatFace - ST NEOTS
Hello David
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I love the quality of the materials…
I love the quality of the materials they use. The design is great as well.
17 de janeiro de 2024
Resposta da FatFace - ST NEOTS
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lovely staff and so helpful
Lovely staff and so helpful. All of them were chatting to the customers and it was a great atmosphere in the shop. Makes for a really good shopping experience.
7 de janeiro de 2024
Resposta da FatFace - ST NEOTS
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Friendly helpful staff
Friendly helpful staff, the shop in St Neots is brillant. Nothing too much trouble and of course the added bonus of great clothes
27 de novembro de 2023
Resposta da FatFace - ST NEOTS
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great service from staff in St Neots…
Great service from staff in St Neots store.
2 de dezembro de 2023
Resposta da FatFace - ST NEOTS
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very helpful staff -I bought a lovely…
Very helpful staff -I bought a lovely dress at a reasonable price.
Also Had a return item which was completely hassle free and monies returned immediately to my bank account not the usual 3-5 days.
23 de novembro de 2023
Resposta da FatFace - ST NEOTS
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great products at right prices.
Great products at right prices.
Friendly, helpful service.
30 de novembro de 2023
Resposta da FatFace - ST NEOTS
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very efficient pick up staff lovely
22 de novembro de 2023
Resposta da FatFace - ST NEOTS
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Good quality products and excellent…
Good quality products and excellent service with friendly, helpful staff. Clean and tidy shop with products beautifully displayed.
16 de novembro de 2023
Resposta da FatFace - ST NEOTS
Hi Veronica
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy instructions
Quick and easy instructions. Polite and efficient service
19 de novembro de 2023
Resposta da FatFace - ST NEOTS
Hello Kim
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Prompt pleasant service.
7 de novembro de 2023
Resposta da FatFace - ST NEOTS
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Lovely jumper
Lovely jumper ready for Christmas/Winter wear.
Fits true to size.
Order by click and collect to local store, who were as always friendly and helpful.
30 de outubro de 2023
Resposta da FatFace - ST NEOTS
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Resposta da FatFace - ST NEOTS
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
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