Absolutely love our local high street store! The team are always cheerful, friendly and helpful! Great range of unusual clothes which fit well and make me feel special! Always get lots of complim... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Absolutely love our local high street store! The team are always cheerful, friendly and helpful! Great range of unusual clothes which fit well and make me feel special! Always get lots of complim... Ver mais
A empresa respondeu
Delivery great, direct to local store, staff at St Neots store are lovely. Unfortunately none of the items I ordered fit or looked good, the tops were too short and dress too large. I returned items t... Ver mais
A empresa respondeu
The store and customer service staff were very apologetic and helpful regarding my delivery. It was due, delayed, sent to the wrong store then lost completely. Lots of emails re delivery but no sign o... Ver mais
A empresa respondeu
My order was delivered to my local shop in st neots. I was informed by email to say that the item was delayed for a few days but the same day l had another e mail to say item was now at the shop . St... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
45 Market Square, PE19 2AR, St�Neots, Cambridgeshire, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service from the friendly, helpful and extremely knowledgeable Magda.

Resposta da FatFace - ST NEOTS
Difficult choosing as selection of clothing & accessories are all so tempting
A little on the pricey side but cannot resist buying
Staff are so friendly at St Neots store makes it all more pleasurable

Resposta da FatFace - ST NEOTS
Emma and team at St Neots are very kind, welcoming and just lovely and helpful, they are a credit to yourselves.

Resposta da FatFace - ST NEOTS
Staff at St Neots branch are fantastic! Went into store to find something that I saw online in the sale, unfortunately they didn’t have it. However, Janet and her colleague Kayleigh went above and beyond to help my husband and I to find colours and styles that were perfect. Massive thanks to them both to help us come away with a bargain wardrobe for our next holiday.

Resposta da FatFace - ST NEOTS
Having ordered online and receiving my order within 3 days which was lovely. When inspect one of the items had a hole in it. Rang to find what could be done. Found that answer was not very satisfactory and not very helpful especially as the product had not been inspected before packing.
So on reading on website that I could return to a shop I proceed to St Neots where the staff were very helpful and found the exact item and exchange was made.
The staff on the phone could be more helpful and the suggestion to return the fault item to a local shop would have been a better solution. Make negative experience in to a more positive.

Resposta da FatFace - ST NEOTS
Love this store staff are very friendly and helpful. I could spend a fortune

Resposta da FatFace - ST NEOTS
Staff at St Neots are very friendly and helpful

Resposta da FatFace - ST NEOTS
I have been ordering from FatFace for over a year now and I love it! There's so much to choose from, it's got a diverse range of classic Bretons and jeans as well as all sorts of dresses and jumpers. Honestly, if ever I need anything, I look on FF first to see if they have it.
The prices are on the higher side, but the quality and fit is fantastic - I find getting clothes the right size hard (it's always either too tight or too big and baggy), but FF tends to be pretty accurate. I never have to grumble about the quality, unlike some high street shops that I used to go to.

Resposta da FatFace - ST NEOTS
Great quick service and usual high quality product

Resposta da FatFace - ST NEOTS
Excellent, staff couldn’t have been more helpful.
Will definitely shop there again

Resposta da FatFace - ST NEOTS
I was struggling to try on some boots as I have an injured thumb and the assistant could not have been more helpful, pulling them on/off etc..The boots were great and I purchased them.

Resposta da FatFace - ST NEOTS
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