Bought a pair of jeans online in their sale - they said they would be delivered to store on Saturday, then on Sunday (I know they don’t have deliveries in Sundays, then 1 to 2 days after that, then wo... Ver mais
A empresa respondeu
Localização
Alterar localização84 West Street, The Cornmarket, PL19 8AQ Tavistock, Devon, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I hate shopping and found myself needing an entire new wardrobe for my next adventure which has specific clothing requirements. I went to Fatface in Tavistock and spent THE BEST two hours trying on al... Ver mais
A empresa respondeu
Since my last review I did decide to purchase online again and no issues with collecting my order from store at all this time, Thanks guys! I just love FatFace for quality items and I am very pleas... Ver mais
A empresa respondeu
Mum and myself are regular visitors to the Tavistock Devon store, vikki the store manager, Lauren the asst manager and jazz store sales advisor are always so friendly and amenable. I recently had to... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
84 West Street, The Cornmarket, PL19 8AQ, Tavistock, Devon, Reino Unido
- 01822 618472
4,8
Excelente
153 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had great customer service from the…
Had great customer service from the store manager who help me with items I had to return. Knows her stuff!
18 de outubro de 2022
Opinião espontânea
Resposta da FatFace - TAVISTOCK
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Happy with product true to size
Happy with product true to size
excellent customer service
Always good experience shopping at Fat face
28 de julho de 2022
Resposta da FatFace - TAVISTOCK
Hi Iris. Thanks for the review, Happy to see that the dress is as you wanted it. PW
Staff very polite and helpful
Staff very polite and helpful. Love your clothes, especially childrens.
24 de julho de 2022
Resposta da FatFace - TAVISTOCK
Good afternoon Christine,
Thank you for your 5* review about your recent experience in our Tavistock Store. I will be sure to pass this feedback on the store.
Have a great day!
Take care, EG
Excellent service have used it before…
Excellent service have used it before and will do so again.
10 de julho de 2022
Resposta da FatFace - TAVISTOCK
Hello Shirley
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, JB
Good service
7 de maio de 2022
Resposta da FatFace - TAVISTOCK
Hi Stephen, Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Best Wishes, LE
Friendly store
Great shopping experience with friendly and helpful staff. Milly and Harry were excellent 👍
5 de maio de 2022
Resposta da FatFace - TAVISTOCK
Hi Jennifer,
Thank you for your 5* review. I happy to hear that our crew member in our Tavistock store was so helpful and that you happy with the service you received. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB. Have a great day! Many thanks-AB.
Always friendly staff & always on hand…
Always friendly staff & always on hand for advise & help
1 de maio de 2022
Resposta da FatFace - TAVISTOCK
Hi Elaine, thank you for your lovely review on the Tavistock Store - this is wonderful to hear! Take care, LE
Saw and tried the dress on in store.
Saw and tried the dress on in store.
Not in my size so the young lady kindly write down details if the dress and I was able to find it on the website very quickly.
She was very helpful and friendly.
So easy to order and very quick to arrive.
23 de março de 2022
Resposta da FatFace - TAVISTOCK
Hi Dee, thank you for taking the time to leave us your review. Take care! - ES
Wonderful Staff.
I have lost a lot of weight recently and have been unsure of my clothes size, however, the staff in Tavistock, particularly Harry, could not have been more helpful, and all went out of their way to ensure I was able to buy clothes in my new size. Everyone was so happy, helpful and informative. Shopping at this branch is always a pleasure and the staff are so professional, and friendly too. I definitely recommend this store,and this branch in particular !
8 de março de 2022
Opinião espontânea
Resposta da FatFace - TAVISTOCK
Good morning,
Thank you for your 5* review and your lovely comments regarding our Tavistock store. I am so pleased to hear that they were so helpful and able to assist you. I will make sure that your comments are passed onto the store and their area manager. Have a great day! All the best-AB.
In the store always a friendly
In the store always a friendly, welcoming, personal service. I love the quality of clothing & designs
15 de fevereiro de 2022
Resposta da FatFace - TAVISTOCK
Hi Pauline,
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours! - ES
Great delivery service,parcel arrived…
Great delivery service,parcel arrived when it was supposed to.
Clothing really good quality as always.my daughter was delighted with her jeggings!
8 de fevereiro de 2022
Resposta da FatFace - TAVISTOCK
Hi Rita,
Thank you for your 5* review. I am happy to hear that you are pleased with your new purchases. Many thanks-AB.
very good service
very good service. polite helpful staff.
On line parcels all turned up on time.
7 de fevereiro de 2022
Resposta da FatFace - TAVISTOCK
Hello Jane, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such positive comments about the service you receive from our staff in the tavistock store. Thank you for being a loyal customer of ours! Have a great day! Take care, LM
Love your sales!
25 de janeiro de 2022
Resposta da FatFace - TAVISTOCK
Hi Sandra, Thank you for leaving us your 5 star review. Take care! - ES
Popped into the Tavistock branch to…
Popped into the Tavistock branch to return some Christmas items. Was served by Lillie, who was very polite and helped us quickly. We had particular wanted a size of landrover pijamas that weren't in stock there, but within an hour of leaving the store Lillie had emailed to say they'd found some.
Excellent customer service, going above and beyond.
2 de janeiro de 2022
Opinião espontânea
Resposta da FatFace - TAVISTOCK
Good Morning Sarah!
I am so happy to read what a positive experience you had in the Tavistock store and I'm pleased to hear that you have got hold of the item you wanted. I will be sure to pass this on to the wonderful team.
I hope you have a great day! CA :)
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