Order delivered promptly, good quality item and staff very pleasant when I collected it.
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Order delivered promptly, good quality item and staff very pleasant when I collected it.
A empresa respondeu
Lovely dress, saw it in a shop in Wells- Somerset but didn’t purchase. Got back home in Hampshire and regretted it so looked online and found it. Purchased and not disappointed it’s a lovely cut and... Ver mais
A empresa respondeu
Prompt delivery to store as promised. Friendly welcoming staff. Garment fits well and looks good. Too early to comment on useability, wear etc. Well satisfied so far.
A empresa respondeu
The staff at the Wells store are always so very helpful and friendly. I had ordered a blouse online to be delivered to the store so I was able to try it on. Sadly, for the first time ever, I was disap... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
31 High Street, BA5 2AA, Wells, Somerset, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great website. Easy to order and fast delivery to store. Store staff in Wells very polite and helpful

Resposta da FatFace - WELLS
Manager was super helpful and reserved/held a sweatshirt until I could get in to buy it. Ended up buying a whole load more! Manager and staff were really upbeat, friendly and helpful.

Resposta da FatFace - WELLS
Visited Fatface in Wells yesterday, blown away with the customer service from Simone. What an absolute delight, friendly but professional with a genuine interest to assist and made my visit a very enjoyable one. I have now purchased a good amount of fab clothes for the Summer season. Thank you so much, it’s so reassuring that good customer service still exists.

Resposta da FatFace - WELLS

Resposta da FatFace - WELLS
Item was badly stained on front and neckline.I returned item to the shop fortunately they could replace it like for like, although I had to pay the shop and am going to await refund on line. Not at all a good experience !

Resposta da FatFace - WELLS
I ordered a skirt for collection online. I loved the short option and it fit as expected. I love FatFace.

Resposta da FatFace - WELLS

Resposta da FatFace - WELLS
Lovely dress, saw it in a shop in Wells- Somerset but didn’t purchase.
Got back home in Hampshire and regretted it so looked online and found it. Purchased and not disappointed it’s a lovely cut and fits really nicely, love the fabric and colour.

Resposta da FatFace - WELLS
Click and collect was very quick and efficient. Thank you.

Resposta da FatFace - WELLS

Resposta da FatFace - WELLS
Very pleased with my purchase and it was really helpful to have it delivered to my local retail outlet.

Resposta da FatFace - WELLS
Ordered on line and opted for the pick up in store as this is free. This is easy, Fatface let you know when the items have arrived at your chosen store, and send a reminder after 5 days. The store staff were polite and efficient and the store was looking lovely when I called in. The Tshirt I purchased is lovely, soft fabric and beautiful design.

Resposta da FatFace - WELLS
Ordered garments on click and collect. They arrived earlier than expected. Communications for every step. Staff in the branch (Wells) so polite and friendly.

Resposta da FatFace - WELLS
Love the staff in the Wells Somerset branch. So friendly and helpful. Nothing too much trouble.

Resposta da FatFace - WELLS
Staff very polite and friendly. Item was collected easily and quickly when I went into collect it. Seemed very well organised.

Resposta da FatFace - WELLS
Better range of sun hats than the bigger stores don’t seem to have. I found a really lovely ladies sun cap in denim in their sale. Fat face give a good reduction in their sale goods unlike some other chain stores.

Resposta da FatFace - WELLS
Ordering process straight forward. Easy to collect from local store rather than pay for postage. Staff in shop helpful

Resposta da FatFace - WELLS
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.