Ordered a lovely 👗 online which I thought would be ideal for cooler summer months which would also take me into Autumn. Beautiful fabric of good quality. Perfect. Unfortunately the neckline just d... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ordered a lovely 👗 online which I thought would be ideal for cooler summer months which would also take me into Autumn. Beautiful fabric of good quality. Perfect. Unfortunately the neckline just d... Ver mais
A empresa respondeu
Lovely dress, saw it in a shop in Wells- Somerset but didn’t purchase. Got back home in Hampshire and regretted it so looked online and found it. Purchased and not disappointed it’s a lovely cut and... Ver mais
A empresa respondeu
Prompt delivery to store as promised. Friendly welcoming staff. Garment fits well and looks good. Too early to comment on useability, wear etc. Well satisfied so far.
A empresa respondeu
Ordered on line and opted for the pick up in store as this is free. This is easy, Fatface let you know when the items have arrived at your chosen store, and send a reminder after 5 days. The store sta... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
31 High Street, BA5 2AA, Wells, Somerset, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da FatFace - WELLS

Resposta da FatFace - WELLS
Love Fat Face and your products. Staff always friendly and quality of clothing is as always great. Many thanks.

Resposta da FatFace - WELLS
Prompt delivery to store as promised. Friendly welcoming staff. Garment fits well and looks good. Too early to comment on useability, wear etc. Well satisfied so far.

Resposta da FatFace - WELLS
Placed an order from the website to pick up in store. All went to plan and I would definitely use them again!

Resposta da FatFace - WELLS
Great website. Easy to order and fast delivery to store. Store staff in Wells very polite and helpful

Resposta da FatFace - WELLS
Manager was super helpful and reserved/held a sweatshirt until I could get in to buy it. Ended up buying a whole load more! Manager and staff were really upbeat, friendly and helpful.

Resposta da FatFace - WELLS
Visited Fatface in Wells yesterday, blown away with the customer service from Simone. What an absolute delight, friendly but professional with a genuine interest to assist and made my visit a very enjoyable one. I have now purchased a good amount of fab clothes for the Summer season. Thank you so much, it’s so reassuring that good customer service still exists.

Resposta da FatFace - WELLS

Resposta da FatFace - WELLS
Item was badly stained on front and neckline.I returned item to the shop fortunately they could replace it like for like, although I had to pay the shop and am going to await refund on line. Not at all a good experience !

Resposta da FatFace - WELLS
I ordered a skirt for collection online. I loved the short option and it fit as expected. I love FatFace.

Resposta da FatFace - WELLS

Resposta da FatFace - WELLS
Lovely dress, saw it in a shop in Wells- Somerset but didn’t purchase.
Got back home in Hampshire and regretted it so looked online and found it. Purchased and not disappointed it’s a lovely cut and fits really nicely, love the fabric and colour.

Resposta da FatFace - WELLS
Click and collect was very quick and efficient. Thank you.

Resposta da FatFace - WELLS

Resposta da FatFace - WELLS
Very pleased with my purchase and it was really helpful to have it delivered to my local retail outlet.

Resposta da FatFace - WELLS
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