Decent odds but the interface slowed me down I joined to bet on some Champions League games. The odds were great, which I liked, but I struggled a bit with the bet slip, it kept resetting when I trie... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Don’t use fat pirate they con you through offering cashback that they don’t give, withdrawals take forever ! Customer service are terrible vip managers are cons to make you think your important but... Ver mais
A empresa respondeu
3 business days come and gone and still my withdrawal is ‘under review’ emails ignored and when you message customer services you get the same auto text back saying your withdrawal is safe and will... Ver mais
A empresa respondeu
Cuenta en revisión desde hace más de 2 semanas, al principio tenia acceso al chat para pedir informacion y ahora ni esto,tengo el chat bloqueado y solo puedo enviar correos al soporte y no me han re... Ver mais
A empresa respondeu
2,1
Mau
356 opiniões
Respondeu a 99% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
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Scam site
Do not play,I paid by visa but when I wanted to withdraw it said visa method was not available.
16 de maio de 2025
Opinião espontânea
Resposta da Fatpirate
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
fatpirate.com team
Don't play at this casino
Don't play at this casino, I can't withdraw the money. I made a withdrawal request on the 1st and today, the 15th, it still hasn't been processed.
I've spoken to the chat several times and the answer is the same every day, that they will prioritize the request
1 de maio de 2025
Opinião espontânea
Resposta da Fatpirate
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
fatpirate.com team
multiple attempts at taking money from…
multiple attempts at taking money from bank and unable to delete account. identity used in multiple countries and never a bonus honoured
13 de maio de 2025
Opinião espontânea
Resposta da Fatpirate
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
fatpirate.com team
Robbed at every turn
Robbed at every turn. Unable to close account and unauthorised amounts attempts from bank and identity used all over
14 de maio de 2025
Opinião espontânea
Resposta da Fatpirate
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
fatpirate.com team
πολυ καλη εξυπηρετιση
13 de maio de 2025
Opinião espontânea
Resposta da Fatpirate
Dear Giannis,
Thank you for the positive feedback! We're so glad to hear you’ve had a great experience with our service. If you ever need anything else, don’t hesitate to reach out through support@fatpirate.com
We’re here to help!
Best regards,
The FatPirate Team
I have had no problems with withdrawing…
I have had no problems with withdrawing any of my winnings yes it can take up to a week but i have always contacted them and they answer straight away and are very helpfull
11 de maio de 2025
Opinião espontânea
Resposta da Fatpirate
Hi Lucy,
Thank you for the great feedback! We're so glad you've had a positive experience with both withdrawals and our support team. We really appreciate your trust!
– The FatPirate Team
FatPirate
Die Spiele sind in Ordnung. Mittlerweile sind schon 10 Tage vergangen und ich habe meine Abhebung immer noch nicht bekommen. Ich denke mal das dass Geld auch nicht kommen wird. Der Live Chat ist wirklich sehr schlecht alles geskriptet.
2 de maio de 2025
Opinião espontânea
Resposta da Fatpirate
Sehr geehrter Kunde,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir wissen es sehr zu schätzen, dass Sie uns Ihre Bedenken in Ihrer Bewertung mitgeteilt haben.
Falls Sie weitere Unterstützung zu Ihrer Meldung benötigen, wenden Sie sich bitte über den Live-Chat (rund um die Uhr verfügbar) an unseren Kundendienst und geben Sie alle Details an, die Ihrer Meinung nach für das aufgetretene Problem relevant sein könnten, damit wir Ihnen bestmöglich helfen können.
Wir danken Ihnen für Ihre Geduld und Ihr Verständnis und verbleiben mit freundlichen Grüßen.
fatpirate.com team
Too many pop-ups and promo banners
Too many pop-ups and promo banners. It's like playing inside an ad.
20 de abril de 2025
Opinião espontânea
Resposta da Fatpirate
Dear Spencer,
Thanks for sharing your feedback! We totally understand your frustration, and we appreciate you bringing this to our attention. We’re always looking for ways to improve the user experience, so your input is really valuable. We’ll definitely take it into account as we work on making the platform more enjoyable. Thanks for your patience!
Best regards,
The FatPirate Team
FP are truley a cool casino
FP are truley a cool casino. Enjoy the Colors . Only issu i cant find verifications. It says it looks like you dont need fuder verifications. So hope my witdraws go smooth .
Leifen
4 de maio de 2025
Opinião espontânea
Resposta da Fatpirate
Dear Leif-Magne,
Thank you for your kind words! We’re so glad you’re enjoying the colors and the experience at FatPirate. Regarding the verification process, rest assured we’ll make sure everything goes smoothly with your withdrawals. If you have any concerns or need assistance, feel free to reach out, and we’ll help you every step of the way.
Kind regards,
FatPirate Team
Do not play this site..they took…
Do not play this site..they took thousands off me...never any winnings..its a scam site..
3 de maio de 2025
Opinião espontânea
Resposta da Fatpirate
Dear Fijim,
We’re truly sorry to hear you feel this way. We understand how disappointing it can be when luck doesn’t go your way, but please rest assured that all outcomes on our site are determined by certified and fair systems.
If there is anything specific you would like us to review regarding your account, we would be more than happy to assist. Please feel free to reach out to us at support@fatpirate.com.
Kind regards,
FatPirate Team
Avoid at all costs – deceptive, unregulated, and ignores lawful data requests
Avoid. FatPirate promote cashback incentives that they have no intention of honouring, and their customer support is built around delays, misdirection, and avoidance.
I submitted multiple requests via email and Livechat to close my account and remove my contact number, as I was being spammed with promotional SMS messages multiple times a day. Each time, I was either told the request would be “forwarded,” falsely informed that my email wasn’t linked to an account (despite receiving marketing emails), or simply ignored.
Even after escalating the issue, I received no response — just more unsolicited marketing. They have since ignored every follow-up. This is a clear violation of data protection law, and I have begun proceedings with the ICO.
This company operates under an offshore licence and demonstrates zero regard for customer rights or transparency. There is no legitimate “VIP” service — just a tactic to keep you spending while stonewalling basic support.
Avoid this site completely. They are unregulated in the UK and do not act lawfully or ethically.
1 de maio de 2025
Opinião espontânea
Resposta da Fatpirate
Dear Customer,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the difficulties you’ve encountered, especially regarding your cashback concerns, account closure requests, and communication with our support team. This is far from the experience we want anyone to have.
Please be assured that we take matters of data privacy and player protection very seriously. If your requests were not properly handled, we sincerely apologise. We would like to resolve this as quickly as possible. Kindly contact us at support@fatpirate.com with the details so we can investigate and take appropriate action.
Kind regards,
FatPirate Team
What a joke of a company had my money…
What a joke of a company had my money for 5 days then sent back to do the process again and keep fobbing you off don't use you will just get robbed
26 de abril de 2025
Opinião espontânea
Resposta da Fatpirate
Dear Shane,
We’re sorry to hear about your frustration and understand how delays like this can be upsetting. It’s never our intention to cause inconvenience, and we always aim to process withdrawals as quickly as possible.
If your funds were returned and you were asked to repeat the process, this may have been due to an issue with the original request or a verification requirement. Please reach out to us at support@fatpirate.com so we can look into your case in detail and assist you directly.
Kind regards,
FatPirate Team
Verification process was ridiculous
Verification process was ridiculous. They asked for more than my bank ever has.
12 de abril de 2025
Opinião espontânea
Resposta da Fatpirate
Dear Trysong,
Thank you for your feedback. We understand that the verification process can feel excessive at times, and we're sorry it left you feeling this way. Please know that these checks are in place to meet strict security and regulatory standards, but we always aim to handle them as smoothly as possible. We appreciate you sharing your thoughts and will continue working to improve the experience for our players.
Kind regards,
FatPirate Team
Took forever to verify my account
Took forever to verify my account. Meanwhile, I couldn't withdraw anything. Waste of time.
20 de abril de 2025
Opinião espontânea
Resposta da Fatpirate
Dear Customer,
Thank you for sharing your experience. We’re truly sorry to hear that the verification process took longer than expected and caused frustration. We understand how important timely access to your funds is, and we regret any inconvenience caused during this time. Please know that your feedback helps us improve. If there's anything still unresolved, feel free to reach out to us.
Kind regards,
FatPirate Team
Shocked for the better
I had to come here to say after reading everything I figured I couldn't count on a deposit but I can honestly say I requested withdraw Fri by Monday night it was in my bank. I've seen MUUUCH SLOWER from many other casinos. I had 0 issues.im shocked and pleasently surprised
29 de abril de 2025
Opinião espontânea
Resposta da Fatpirate
Dear Jennifer,
Thank you for sharing your experience with us! We’re absolutely delighted to hear that your withdrawal was processed smoothly and quickly. It’s great to know that we could exceed your expectations!
Your feedback means a lot to us, and we’re committed to continuing to provide fast and reliable service. We look forward to welcoming you back soon for even more great experiences!
Best regards,
FatPirate Team
Attention ce site vous envoie des…
Attention ce site vous envoie des messages avec des offres pour vous inscrire et une fois inscris il vous donne pas l'offre.
Arnaque
26 de abril de 2025
Opinião espontânea
Resposta da Fatpirate
Cher Laurent,
Merci d'avoir partagé votre avis.
Nous sommes désolés d'apprendre que vous avez rencontré ce problème. Nous tenons à vous rassurer que nous nous efforçons toujours de fournir une expérience transparente et équitable à nos joueurs. Si vous avez des préoccupations concernant une offre, nous vous invitons à nous contacter directement à support@fatpirate.com pour que nous puissions examiner votre cas et vous apporter une solution.
Nous restons à votre disposition pour toute question.
Cordialement,
L’équipe FatPirate
Just had a reply from fat pirate they are sorry for the inconvenience caused what a load of rubbish and asking me too email them i think ive sent a least 50 emails 99% of the time they do not reply
Fat pirate as now gone back to the original reason it was my bank that declined the funds what a load of rubbish they have used every excuse they possibly could the bank know nothing of these transactions i have been lied too time and time again they know ive never had this money read other people's reviews see how many customers have had this done too them and told all the same lies has i have
24 de abril de 2025
Opinião espontânea
Resposta da Fatpirate
Dear Brian,
Thank you for sharing your feedback, and we’re truly sorry to hear about the difficulties you’ve experienced. We understand how frustrating it must be to feel that your concerns are not being addressed properly.
We would like to look into your case further to resolve the issue. Please contact us directly at support@fatpirate.com with the details of your situation, and we will ensure that we investigate it thoroughly.
We apologize for any inconvenience this has caused and appreciate your patience while we work towards a resolution.
Kind regards,
FatPirate Team
Stay away ...
Stay away .... slow payout .... buy special offers e.g for 100 euro win 10 back ... over and over pure scam
23 de abril de 2025
Opinião espontânea
Resposta da Fatpirate
Dear John,
Thank you for your feedback. We're sorry to hear that your experience hasn’t met expectations. We understand how frustrating slow payouts and promotional outcomes can be, and we'd like to take a closer look into your case. Please contact us at support@fatpirate.com so we can review everything in detail and provide clarity.
We truly value honest input as it helps us improve.
Kind regards,
FatPirate Team
WORST SITE TO JOIN/PLAY JUST EXPLOIT…
WORST SITE TO JOIN/PLAY JUST EXPLOIT PEOPLE WHO ARE ON GAMSTOP....YOU WILL WIN A LITTLE THEN THEY WILL TAKE ALOT... THE REELS SPIN HOW THEY CHOOSE IE JUDDER ETC THEN WHEN ITS GOING YOUR WAY ERROR IN GAME PLEASE RELOAD...
CUSTOMER SERVICE IS USELESS I HAVE ASKED LOADS OF TIMES FOR MY ACCOUNT TO BE BLOCKED TO WHICH IT HASN'T........
AVOID AVOID AVOID..... ROBBING BXXTARDS
17 de abril de 2025
Opinião espontânea
Resposta da Fatpirate
Dear G B,
Thank you for sharing your concerns, and we’re truly sorry to hear about your disappointing experience. We understand how frustrating it can be to feel that things aren’t going as expected, especially when it comes to issues like game errors and account requests.
Please be assured that we take all requests seriously, including self-exclusion and account closure. We apologize for any delays or lack of response you’ve received. To ensure your request is handled properly, we kindly ask that you reach out to us directly at support@fatpirate.com, and we will make it our priority to assist you promptly.
We truly appreciate your feedback and are committed to improving our service.
Best regards,
FatPirate Team
Ik heb meerdere malen screenshots…
Ik heb meerdere malen screenshots gestuurd van mijn blackjack handjes waarin we onze kaarten niet konden zien, als ik een 6+7 had kreeg ik in beeld te zien dat ik een 12 had maar kon niet hitten of standen of doublen simpelweg ik kon mijn handen niet spelen!
5 x in livechat gezeten er is niks mee gedaan, je moet een script volgen van de mederwerkers die je leiden naar “ e-mail “ en vervolgens word daar niet op gereageerd terwijl nu mijn geld weg is uit mijn account en ik er niks tegen kan doen
17 de abril de 2025
Opinião espontânea
Resposta da Fatpirate
Beste Reno,
Bedankt voor het delen van uw ervaring. Het spijt ons te horen dat u problemen hebt ondervonden met het spelen van uw handen in blackjack en dat u zich gefrustreerd voelt door de ondersteuning die u heeft ontvangen.
We begrijpen hoe belangrijk het is om snel geholpen te worden en willen deze situatie graag onderzoeken. We vragen u vriendelijk om nogmaals contact met ons op te nemen via support@fatpirate.com, zodat we uw klacht verder kunnen bekijken en ervoor kunnen zorgen dat dit probleem wordt opgelost.
Onze excuses voor het ongemak en we waarderen uw geduld in deze zaak.
Met vriendelijke groet,
FatPirate Team
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