On the website this appears to be a British company but all goods are shipped from China. Beautiful looking hat but lazy design means it's not designed to stay on a head - I imagine the mark up on thi... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered 2 outfits from here, came in the time frame which was brilliant. Outfits were really good quality but unfortunately didn't fit which is a tough one for me as I'm between sizes! Refunded quickl... Ver mais
A empresa respondeu
I was a bit sceptical about ordering from here to begin with (if I’m honest!) as Festival Heaven weren’t a company I’d come across before but the free UK delivery and return option gave me price of mi... Ver mais
A empresa respondeu
Fabulous Hat Couldn’t resist buying another of these gorgeous velvet hats covered in sparkly sequins. Beautifully made, looks amazing. Also at a great price! Many Thanks Festival Heaven
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Shop the latest festival fashion at Festival Heaven. Stand out from the crowd and discover this season's must-have looks. Shop our wide range of alternative clothing for the latest fashion trends. Check out our clothing, shoes and accessories and benefit from our affordable shipping rate and discount codes. Here you can purchase a full range of festival goodies in confidence. Please read our reviews for peace of mind. Customer service is our priority and we aim to get your order delivered as quickly as possible. Whether it be clothing, shoes, hats, bags, body crystals or accessories we have you covered. Shop the hottest looks without breaking the bank. From psychedelic vibes to neon ravewear look amazing at your next event. From corset tops, to sexy hot pants we'll have you looking fierce. It is our priority to sell products that will make your festival experience fun and happy. Our products are selected with that in mind. Dance 'til dawn in our collection of pieces designed to make memories. Our range is young, fun, sexy and eye catching. We always strive to source products that are a little different and unusual. Dare to be different and harness your individuality.
Informações de contacto
47 Campbell Street, ML2 8HU, Wishaw, Reino Unido
- Info@festivalheaven.com
- festivalheaven.com
4,3
Excelente
65 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good quality, unresponsive help center
The clothes that I ordered were good quality but did not fit, followed the instructions on the website to ask for an exchange or return twice and was never contacted back. Now it is past the 14 days and I am stuck with an outfit that does not fit and i am very close to the event I wanted it for, which is a shame because what I ordered was very good quality and the reflective pattern worked perfectly. I will not be purchasing from here again, unless someone contacts me after this review
5 de maio de 2023
Resposta da Festival Heaven
Please email us at info@festivalheaven.com. we answer all emails and customer enquiries promptly and returns are never an issue. Please if you can forward a screenshot of your initial enquiry so that we can establish if there is a problem somewhere.
Hi Sharn, Please consider updating your review as it has been established we had an error with the contact form on our website and you have since had a refund for the item. Thank you in advance.
Resposta da Festival Heaven
Thank you for taking the time to review. It is a beautiful dress. Your order is much appreciated :)
I recently ordered an item for a fancy…
I recently ordered an item for a fancy dress party. The same day I ordered I realised I'd double booked and couldn't attent the party. I reached out in the hopes I could cancel my order and the customer service I received was fantastic. Fast replies and the order has been cancelled and refunded. While I can't speak for the quality or delivery time I will be happy to order here again purely down to the customer service I've received.
1 de maio de 2023
Opinião espontânea
Resposta da Festival Heaven
Thank you for reviewing the service Rhiannon. We try our best :)
Excellent customer service and great…
Excellent customer service and great quality clothing. Will shop here again.
24 de março de 2023
Resposta da Festival Heaven
Thank you for leaving a review Bryony. We appreciate it very much :)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.