Was given Filter Finder's info by our UK office. Started working with Tianna Heffernan who immediately offered assistance and was quick to understand our needs. Tianna even went the extra mile when... Ver mais
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Leia as opiniões dos outros
Found company on Google, and emailed an enquiry over Tianna who was extremely helpful in making this process easy, quote came back straight away, upon which I placed order. Delivery was very quick and... Ver mais
Still haven't received the filters I ordered nearly 2 weeks ago. No communication to advise me on delivery date. Very disappointed. Update. After contact was made, I noticed delivery date was specif... Ver mais
A empresa respondeu
Purchased a variety of filters for a Fendt Tractor, great on price and all of the filters ordered matched the originals perfect with correct O rings and accessories. After placing the order one of the... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Developed in 2016, FilterFinder was founded on the idea of creating a platform to make the process of purchasing Hydraulic Filters easy and simple for our customers. Following more than 50 years in filtration from our parent company we created FilterFinder to allow our customers to get access to our huge range of alternative Hydraulic Filters with the click of a button.
Informações de contacto
5 Dabell Avenue, NG6 8WA, Nottingham, Reino Unido
- 1159758948
- support@filterfinder.co.uk
- filterfinder.co.uk
4,3
Excelente
229 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Will use again
Prompt delivery
Good Price
Website could perhaps do with a little work with delivery cost calculation when changing quantities, the basket seems to show free delivery, then the checkout page shows a cost and vice-versa
Will use again
31 de julho de 2024
Good quality and fast delivery
12 de julho de 2024
I always have good service and product…
I always have good service and product support from filter finder
9 de julho de 2024
BUY FROM FILTER FINDER
The response rate was faster. The head of online sells Elliot attended to me even after working hours and gave me very good discounts. The delivery was also excellent. When I added new products to my order, they were able to amend the first one and delivered the two orders together. I equally enjoyed buying the products online, the platform is user friendly.
13 de março de 2024
Opinião espontânea
Quick delivery and an easy to use web…
Quick delivery and an easy to use web page.
10 de junho de 2024
Just a quick and efficient service!
Easy to use web site ordering, good stock levels and very quick delivery, best I've used.
5 de junho de 2024
Surprisingly fast service
Surprisingly fast service, and well packaged, definitely use Filter finder again in future.
14 de abril de 2024
Great to deal with
4 de abril de 2024
Had to write part and faster ship at a…
Had to write part and faster ship at a great price
3 de abril de 2024
Found what I was looking for
Found what I was looking for, it was dispatched promptly, and I was kept informed, great service, very happy.
2 de abril de 2024
Filter Completely different size
5 de março de 2024
Resposta da FilterFinder
Thank you for your review, we're sorry to hear you weren't happy with your order.
We have discussed this with our engineering team and found that on legacy housings of this type although the part number is the same there is a difference between the element size. We have found the correct replacement filter for your housing and will ship this free of charge.
We do apologies for any inconvenience and thank you for bringing this to our attention. We look forward to working with you again in future.
Thank you,
The FilterFinder Team
Very efficient!!!!!
Very efficient, and fast delivery. Tractor back on the road less than 24 hours after ordering filters. Top job.
5 de março de 2024
Still haven't received the filters I…
Still haven't received the filters I ordered nearly 2 weeks ago. No communication to advise me on delivery date. Very disappointed.
Update. After contact was made, I noticed delivery date was specified but in very small print on the initial order. In a next day delivery world I was expecting it to come way before that date. Delivery is booked for later today. Sorry for my small print reading ability.
15 de fevereiro de 2024
Resposta da FilterFinder
Hi Graham,
Thank you for your great feedback. You're order was confirmed for dispatch on February 28th which I'm happy to say it has been.
We're sorry if you missed this from your confirmation or if this wasn't clear, our technical team is going to look into this to make sure all of our shipping times are clear on the order and we're putting steps in place to ensure customers are kept up to date every step of the way.
For anything else please let us know and we look forward to working with you again in future.
Thanks,
The FilterFinder Team
Good service, competertive
Staff really knowledgeable and efficient, would have been a better score if your carrier delivered when they should have!
9 de fevereiro de 2024
Resposta da FilterFinder
Hi Warren,
Thank you for your feedback! We’re happy to hear that you found our staff knowledgeable and efficient. We're sorry to hear about the delay. We use DPD, who are normally fantastic for next-day delivery, but we have addressed this issue to ensure it doesn't happen again going forward.
We appreciate your support and hope to work with you again in the future.
The FilterFinder Team
Great website with an easy to navigate…
Great website with an easy to navigate system - well done to whoever built it!!
16 de janeiro de 2024
Fantastic customer service
Fantastic customer service, very knowledgeable and helpful
16 de janeiro de 2024
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