Was given Filter Finder's info by our UK office. Started working with Tianna Heffernan who immediately offered assistance and was quick to understand our needs. Tianna even went the extra mile when... Ver mais
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Leia as opiniões dos outros
Found company on Google, and emailed an enquiry over Tianna who was extremely helpful in making this process easy, quote came back straight away, upon which I placed order. Delivery was very quick and... Ver mais
Still haven't received the filters I ordered nearly 2 weeks ago. No communication to advise me on delivery date. Very disappointed. Update. After contact was made, I noticed delivery date was specif... Ver mais
A empresa respondeu
Purchased a variety of filters for a Fendt Tractor, great on price and all of the filters ordered matched the originals perfect with correct O rings and accessories. After placing the order one of the... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Developed in 2016, FilterFinder was founded on the idea of creating a platform to make the process of purchasing Hydraulic Filters easy and simple for our customers. Following more than 50 years in filtration from our parent company we created FilterFinder to allow our customers to get access to our huge range of alternative Hydraulic Filters with the click of a button.
Informações de contacto
5 Dabell Avenue, NG6 8WA, Nottingham, Reino Unido
- 1159758948
- support@filterfinder.co.uk
- filterfinder.co.uk
4,3
Excelente
229 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
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well mannered and efficient friendly…
well mannered and efficient friendly staff.
11 de janeiro de 2024
Engineering stores assistant
Quote, VAT invoice both emailed promptly, and filter delivered next day as promised, can't ask more than that!
11 de janeiro de 2024
Stress free Great service from filterfinder i will…
Great service from filterfinder i will definitely use these guys again 👍
7 de janeiro de 2024
Everything was easy and parts received…
Everything was easy and parts received in a very timely manner.
18 de dezembro de 2023
Everything from order to delivery was…
Everything from order to delivery was excellent.
15 de novembro de 2023
Quoted in a timely manner
Quoted in a timely manner, cannot fault Filter Finder.
Previous Supplier let us down so will use Filter Finder in the future.
14 de novembro de 2023
The website works well and great…
The website works well and great quality product. Quick delivery
7 de novembro de 2023
Easy to find the required filters
Easy to find the required filters, quick delivery and almost half the price of similar filters!
10 de outubro de 2023
Customer care was fantastic.
From the first phone call to getting the stock.
Effortless and they had taken care of everything.
12 de outubro de 2023
Filter not landed yet so can't comment…
Filter not landed yet so can't comment on quality. Competative price, easy ordering. Lead time could be much improved but not in a great hurry so accepted it.
11 de outubro de 2023
Resposta da FilterFinder
Hi Dean,
Thank you for your feedback. We're glad to hear you found the price competitive and the ordering process easy. We understand the lead time could be improved, and we’re working on making that faster in the future.
If you need anything going forward please don't hesitate to reach out. We appreciate your business and hope to work with you again soon!
The FilterFinder Team
Resposta da FilterFinder
Hi Patrik,
We’re really sorry to hear that your shipment was delivered to the wrong address. This is not the experience we aim to provide. After looking into what went wrong, we found it was due to a system error on our end. We've now implemented a fix to ensure this doesn’t happen again in the future.
Thank you for working with us, and we look forward to hearing from you again.
The FilterFinder Team
Order was delivered quickly!filter order
Order was delivered very quickly! Good service!
5 de setembro de 2023
I paid for next day delivery.
I paid for next day delivery, the item never stated it was out of stock and it took 4 days for the item to arrive costing my company money and if I was aware the item was out of stock I would have ordered else where
3 de setembro de 2023
Resposta da FilterFinder
Thank you for your review, we're sorry to hear you where not happy with your order. We do show on our product pages and order confirmations the dispatch/delivery dates for your order, in your case this was 3 weeks, but we do understand that on our checkout there was some confusion.
We've now changed this across our site to allow our customers to make a more informed decision and we hope to work with you again soon.
Thank you,
FilterFinder Team
easy to order and fast delivery
3 de setembro de 2023
Excellent and prompt service
15 de agosto de 2023
Order process was quick and simple
Order process was quick and simple, items arrived as detailed, only issue was disappointed the filters did not come with seals as the original ones do, other than than a very good service.
19 de julho de 2023
got all the kit you will need ..
got all the kit you will need ... very good customer service
17 de julho de 2023
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