Delivery was on time but FedEx here has a habit of leaving the wine in the worst possible places. In this case, it was left in direct sunlight and although it was only there for 30 minutes, in 90+ deg... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered the champagne as a gift. It arrived without the usual carton container, just the bottle in styrofoam. I can't give it as a gift because I don't even know if it's authentic. After, I posted t... Ver mais
A empresa respondeu
Everything about my purchase was perfect. I was fortunate enough to speak with Ami in order from her. I will order from you again and again because of her. Have a wonderful day.
A empresa respondeu
You obviously did not re-read my edited review or you would not have resent the same reply.... Unfortunately, this is the third time we ordered wine from Fineliquors that has been delivered very wa... Ver mais
A empresa respondeu
4,4
Excelente
52 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service, prices and provenance
Amy is the best with Customer Service, extremely helpful and responsive.
You guys have a great selection, unbeatable prices, excellent provenance
1 de maio de 2026
Resposta da Fineliquors
Hello, thank you so much for the kind words!
It’s always a pleasure working with you. I appreciate the trust you place in us, and I’m glad you’ve been happy with our selection, pricing, and provenance.
Looking forward to helping with many more bottles in the future!
– Amy
Resposta da Fineliquors
Hello, thank you for the positive feedback!
We’re glad to hear everything arrived quickly and safely. We appreciate your support and look forward to serving you again soon.
Cheers!
Simple and most important very…
Simple and most important very efficient shipping. Everything has been smoother than I expected and I games or debris. The was surprised how clean and simple the transaction was.
24 de abril de 2026
Resposta da Fineliquors
Hello, thank you for the positive feedback!
We’re happy to hear everything arrived smoothly and exceeded your expectations. We take a lot of pride in making the process simple and efficient.
Cheers!
Great transaction
You guys were so professional and communication was perfect throughout. Amazing selection of vintage whiskey and wouldn’t hesitate to order from again
1 de maio de 2026
Resposta da Fineliquors
Hello, thank you so much for taking the time to share your experience and positive feedback!
It is deeply appreciated as customer satisfaction is our top priority. We look forward to your continued business.
Cheers!
Very Professional and knowledgable
Very Professional and knowledgable. It was a pleasure working with them. I will be using them in the future for purchases.
22 de abril de 2026
Resposta da Fineliquors
Hello, thank you for your positive and kind feedback!
It was a pleasure working with you as well. We appreciate your trust and support, and look forward to your continued business in the future.
Cheers!
Resposta da Fineliquors
Hello, thank you so much for taking the time to share your experience and positive feedback!
It is deeply appreciated as customer satisfaction is our top priority.
Cheers!
Fair deal
Fair deal. Good value. Wish there was a phone number to talk with a human. Seemed shady at first.
28 de abril de 2026
Resposta da Fineliquors
Hello, thank you for your feedback and for giving us a chance.
We understand that ordering online, especially with higher-value bottles, can feel uncertain at first, and we appreciate your trust throughout the process. We’re glad to hear you found the deal fair and a good value.
We do have a customer service team available by phone and email, and we’re always happy to assist with any questions or concerns. You can reach us at 800-941-1098 or contact@fineliquors.com.
Thank you for your support!
6L 1995 Chateau Margaux
I bought a 6L 1995 Chateau Margaux and was a little nervous about the provenance and quality, but it all worked out and the wine was exceptional.
24 de abril de 2026
Resposta da Fineliquors
Hello, thank you for your positive feedback!
We completely understand the hesitation that can come with purchasing an older large-format bottle, especially something as special as Château Margaux.
We are very happy to hear that the provenance and condition met your expectations and that the wine showed beautifully.
Thank you again for placing your trust in us. We appreciate the support!
excellent experience
I appreciate the fair prices and the quick turnaround. I received my order in a very timely fashion. Product was in excellent condition and I enjoyed the experience!
21 de abril de 2026
Resposta da Fineliquors
Hello, thank you so much for taking the time to share your experience and positive feedback!
It is deeply appreciated as customer satisfaction is our top priority.
Cheers!
Disappointing customer service for a…
Disappointing customer service for a premium wine retailer.
An expensive older bottle purchased for Christmas Eve had a cork that completely crumbled, requiring extensive filtering. While I understand cork issues can happen, the response from FineLiquors was dismissive and condescending rather than professional.
Instead of a courteous explanation of policy, I was criticized for my corkscrew and told I should avoid older wines in the future. That’s not how you treat customers buying high-end bottles.
Wine aside, the customer experience was poor.
25 de dezembro de 2025
Opinião espontânea
Resposta da Fineliquors
Hello, we are sorry to hear you were disappointed with your experience.
Older bottles, especially wines nearing 20 years of age, naturally carry a higher risk of cork deterioration and crumbling over time, even when the wine itself is perfectly sound. Unfortunately, cork condition cannot be guaranteed prior to opening.
Traditional winged corkscrews can also be difficult to use with fragile aged corks, which is why we provided a reccomendation for an opener better suited for older wines.
We apologize if our explanation came across the wrong way, as that was never our intention. We always aim to be transparent and helpful when discussing the realities and risks that come with mature wines.
Thank you for your feedback.
Impressive Store for Fine Wines
So far, I have only a single data point on Fineliquors.com -- but I have found their prices to be very competitive, their information on discounted bottles (resulting from external damage or imperfections) is accurate, and their shipping costs are very reasonable. My order arrived perfectly packaged, and it arrived FAST -- it was in my hands four days after I placed the order, during a high-volume shipping time of year. They shipped via FedEx with weekend delivery. The web site is easy to navigate, and their wine inventory is pretty impressive. Fineliquors is now on my go-to list whenever I am shopping for fine wine.
26 de novembro de 2025
Opinião espontânea
Resposta da Fineliquors
Hello, thank you for the thoughtful review!
We appreciate your kind words and are very happy to hear everything met your expectations, from our pricing and packaging to the fast delivery.
Transparency is very important to us, especially when describing discounted bottles or cosmetic imperfections, so we are glad the descriptions were accurate and helpful.
Thank you again for your support, cheers!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.