Excellent service and decision was almost instant. No hanging around for hours waiting just a simple yes, documents sent over signed and company had payment before I got home. First class
A empresa respondeu
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Leia as opiniões dos outros
Not sure what some of these bad reviews are about as I had fantastic service and was all done within a few days. Enquired about finance, they found me a lender with a really great rate and midweek I’m... Ver mais
A empresa respondeu
Xcellent service! the team worked hard from start to finish and completed everything to a very high standard. They were professional, efficient, and paid great attention to detail throughout the job.... Ver mais
A empresa respondeu
Everyone I have been in contact with were all so very polite, professional and made me feel like a member of their family. Thank you
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Finset, a trusted, transparent and ethical financial partner. At Finset, we do things differently. We don't believe car finance should be a complicated process and we pride ourselves on being transparent. That's why we at Finset are partnering with what we believe to be the industry's most trusted lenders to bring the best possible deals and outcomes for our partners. At Finset we believe every customer is unique and we work to find you the best deals from our panel of lenders. We are partnered with dealerships all over the country to enable you to find and finance your dream car.
Informações de contacto
64 - 66 Burgundy Court, CM2 6JY, Chelmsford, Reino Unido
- +44 (0) 1245 967 999
- hello@finset.co.uk
- finset.co.uk
4,9
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very profession and thorough
Very profession and thorough, they do ask for a lot of things however you know it’s a good business looking for your best interest! They were all so polite and were very helpful and no question was too much! Thank you
13 de junho de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review. We appreciate your feedback and are delighted to hear about your positive experience.
Kind regards,
The Finset Team
Excellent communication a d prompt…
Excellent communication a d prompt service,will definitely refer them
11 de junho de 2026
Resposta da Finset Ltd
Thank you for your kind words! We're glad you were happy with our communication and service, we truly appreciate your recommendation.
Kind regards,
The Finset Team
Resposta da Finset Ltd
Thank you for taking the time to leave us a review. We’re delighted to hear that you found your experience straightforward and hassle-free. Thank you for choosing Finset, and we appreciate your feedback.
Kind regards,
The Finset Team
Resposta da Finset Ltd
Thank you for your kind feedback. We’re pleased to hear that our team was polite and helpful throughout your experience with us.
Kind regards,
The Finset Team
Great service
Through out the process as a whole, Finset provided support and guidance. They were easy to reach when I needed information or clarification.
11 de junho de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review. We’re delighted to hear that our team was supportive and informative throughout your experience.
Kind regards,
The Finset Team
Everything was just so seamless and…
Everything was just so seamless and without issues, super fast process, thank you.
9 de junho de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review. We're delighted to hear that the process was quick and straightforward, with no issues along the way.
Kind regards,
The Finset Team
Really helpful and reassuring staff
Really helpful and reassuring staff, kept me updated throughout the whole process
8 de junho de 2026
Resposta da Finset Ltd
Thank you for leaving us a review. We're delighted to hear that our team was helpful and reassuring throughout the process.
Kind regards,
The Finset Team
very good communication and expaied the…
very good communication and expaied the process very ell. stayed in touch after enquiries and kept me updated to the confirmation stage
would definitely recommend
8 de junho de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review. Your recommendation means a lot to us.
Kind regards,
The Finset Team
Resposta da Finset Ltd
Thank you for leaving a review. Kind regards The Finset Team
I received very satisfying service and…
I received very satisfying service and all the process was very professional, clear and easy to complete.
5 de junho de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review, its very much appreciated. Kind regards the Finset Team
This is the first time I have had so…
This is the first time I have had so much support from company and they were outstanding great communication from them and nothing was a problem they always put me at ease and checked in great company will certainly recommend
4 de junho de 2026
Resposta da Finset Ltd
Thank you for your kind review. We're delighted to hear you felt supported throughout the process. Your recommendation means a great deal to us, and we truly appreciate your trust in our team.
Kind regards,
The Finset Team
Great service thank you.
Great, really polite helpful staff on the phone, the woman I dealt with was amazing. Thank you
14 de abril de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review. We're so pleased to hear that our team was helpful and that you had a positive experience with us. We truly appreciate your kind feedback.
Kind regards,
The Finset Team
Super pleasant experience the staff…
Super pleasant experience the staff were super helpful and quick to address our needs. Thank you
29 de maio de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review. We’re delighted to hear that you had such a pleasant experience with us. Your feedback is greatly appreciated, and we will be sure to share your kind comments with the team.
Kind regards,
The Finset Team
Excellent company and excellent…having my new car
Excellent company and excellent customer service
30 de maio de 2026
Resposta da Finset Ltd
Thank you for your kind review. We're pleased to hear you had a positive experience with us. We truly appreciate your support and feedback.
Kind regards,
The Finset Team
Resposta da Finset Ltd
Thank you for your review. We're delighted to hear you received great service and appreciate your feedback.
Kind regards,
The Finset Team
Resposta da Finset Ltd
Thank you for taking the time to leave us a review, we appreciate your feedback.
Kind regards,
The Finset Team
Brilliant customer service
Customer service is brilliant and when making contact was straight forward and quick to get through to them. Answered all questions I needed to know.
29 de maio de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review. We are pleased to hear you found our customer service brilliant.
Kind regards,
The Finset Team
Easy enough to get financed
Easy enough to get financed, easy enough to see what I'll be paying, and they communicated with the dealer for me to ensure I could have the motorbike I wanted. It was entirely stress free the whole time.
8 de maio de 2026
Resposta da Finset Ltd
Thank you for your fantastic review. We're delighted to hear the process was straightforward and stress-free, and that our team could help you secure the motorbike you wanted.
Kind regards,
The Finset Team
Very helpful staff
Very helpful staff, all polite and listened to what I had to say. Could not pick fault if I tried.
28 de maio de 2026
Resposta da Finset Ltd
Thank you for your kind review. We're pleased to hear our team was polite and helpful. We appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
The Finset Team
Garbage
Absolute shambles from start to finish to be honest… dealt with 4 different people from here over the course of 3 days and I don’t think any of them spoke to each other,all had different information figure wise about me and the vehicle I was buying! Sent the lender wrong information which resulted in the contract having to be re-done,sent me the wrong contract twice,I ended up paying to much of a deposit because they messed the figures up so trying to get the difference back from the dealership,had emails,texts,phone calls,voicemails all day having to correct things they had got wrong,then when it was all signed and sorted they then asked me for proof of income,even no I had already signed the contract! If I hadn’t already paid the deposit for the car I would have pulled the plug on the whole thing! Absolute cowboys
29 de maio de 2026
Resposta da Finset Ltd
Dear Mr Harris,
I have tried calling to discuss this with you. I am very sorry to hear of the issues you have experienced. We are currently carrying out a full investigation to ascertain where we fell short on our customer service. At Finset we pride ourselves on a seamless journey for our customers and I can only apologise that your journey was less than perfect. As you can see from the majority of our reviews, this is an extremely unusual occurrence. I would really appreciate the opportunity to discuss this with you to ensure I have a full understanding of the journey as you experienced it. Please accept my sincerest apologies, and I look forward to having the opportunity to discuss this with you. Kind regards, Jo, Compliance Manager
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