I found Fire Seals Direct online and ordered the product, which was processed and dispatched quickly. Unfortunately, the parcel was delivered to the wrong address, but this was due to the DX delivery... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Ordered on 11th June. Finally delivered 22nd June. I understand the first shipment was damaged by the carrier, who ,it seems, didn't notify FireSealsDirect. The second shipment barely survived wit... Ver mais
A empresa respondeu
Needed some information on ironmongery for fire doors found the staff very helpful, once ordered goods were delivered very quickly, whilst scanning their website i found a great range of products.
A empresa respondeu
I have bought several different products in the last twelve months And Fire Seals have been helpful, considerate and super efficient posting the goods There range of fire protection goods covers... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de sistemas de protecção contra incêndios
- Fornecedor de equipamento para construção
- Loja de Equipamento contra incêndios
- Serviço de protecção contra incêndios
Sobre FireSealsDirect
Escrito pela empresa
Fire Seals Direct
Escrito pela empresa
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 40 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose Fire Seals Direct for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Informações de contacto
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, Reino Unido
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da FireSealsDirect
Good afternoon Gunta,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Placed an order received it in good time
Placed an order received it in good time
26 de junho de 2026
Resposta da FireSealsDirect
Good morning Leslie,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Efficient and prompt delivery!
1 de julho de 2026
Resposta da FireSealsDirect
Good morning John,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
delivered on time
delivered on time, excellent quality items, well happy, glad to use again.
1 de julho de 2026
Resposta da FireSealsDirect
Good morning Paul,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide from product to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
I needed help as I’d made a mistake and…
I needed help as I’d made a mistake and one phone call to Liam and problem solved. Best service and price going and highly recommend.
30 de junho de 2026
Resposta da FireSealsDirect
Good morning Andy,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Resposta da FireSealsDirect
Good morning Mark,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Resposta da FireSealsDirect
Good morning Sorin,
Thank you so much for taking the time to leave us a review.
I am so sorry that the delivery of your order was delayed, I can see your recent orders have been arriving on time, however the latest order was delayed by a day and my greatest apologies for this.
With the type of products we supply I truly understand the importance of these arriving on time and I am so sorry for the cost and inconvenience the delay has caused.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Great product
Great product, delivery informed all the way through. Easy to fit and customer happy. Well done fire seals
22 de junho de 2026
Resposta da FireSealsDirect
Good afternoon Lea, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide from product to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely afternoon.
Richard
Great selection,fair prices,quick…
Great selection,fair prices,quick delivery,all good
19 de junho de 2026
Resposta da FireSealsDirect
Good morning Patrick, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide from product price to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
product good and delivered on time.
18 de junho de 2026
Resposta da FireSealsDirect
Good afternoon Jennifer,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the product received and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Dose what it says on the time
Dose what it says on the time. Chepeast I have found. Quick delivery cant go worng
22 de junho de 2026
Resposta da FireSealsDirect
Good afternoon John,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide from product price to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely afternoon and evening.
Richard
Resposta da FireSealsDirect
Good morning Mark, hope you had a nice weekend,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Great price and a great product lovely…
Great price and a great product lovely stick on the intumescent strips and not to mention the super fast delivery. Thank you firesealsdirect
5 de junho de 2026
Resposta da FireSealsDirect
Good morning Ellery, hope you had a nice weekend,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Efficient service / Delivery
Efficient service. Have used a few times. Would recommend
18 de junho de 2026
Resposta da FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Fire door seals
Ordered on 11th June. Finally delivered 22nd June. I understand the first shipment was damaged by the carrier, who ,it seems, didn't notify FireSealsDirect. The second shipment barely survived with the packaging severely damaged.
Will install these parts this coming weekend.
Can I suggest a change in the delivery process.
11 de junho de 2026
Resposta da FireSealsDirect
Good afternoon Tony,
Thank you so much for taking the time to leave us a review.
My apologies for the issues experience and the inconvenience caused by the delivery of your order, we will feed this back into the courier service.
We are now operating with three courier companies to try and improve the service across the UK.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Product well described and at a…
Product well described and at a reasonable price, Good advice on website. It was packaged well to avoid damage in transit. What more can you ask.
10 de junho de 2026
Resposta da FireSealsDirect
Good afternoon Michael,
Thank you so much for taking the time to leave us a review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide, from website to delivery.
Would you be able to let us know how we could improve so we could receive a 5* rating from you with everything being met in your comments?
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Resposta da FireSealsDirect
Good morning Louise,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Resposta da FireSealsDirect
Good morning Derek,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very helpful company
Needed some information on ironmongery for fire doors found the staff very helpful, once ordered goods were delivered very quickly, whilst scanning their website i found a great range of products.
15 de junho de 2026
Resposta da FireSealsDirect
Good afternoon Paula,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that we were able to assist and that you are happy with the service we provide with prompt delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
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