Ordered on 11th June. Finally delivered 22nd June. I understand the first shipment was damaged by the carrier, who ,it seems, didn't notify FireSealsDirect. The second shipment barely survived wit... Ver mais
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Leia as opiniões dos outros
I found Fire Seals Direct online and ordered the product, which was processed and dispatched quickly. Unfortunately, the parcel was delivered to the wrong address, but this was due to the DX delivery... Ver mais
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Needed some information on ironmongery for fire doors found the staff very helpful, once ordered goods were delivered very quickly, whilst scanning their website i found a great range of products.
A empresa respondeu
I have bought several different products in the last twelve months And Fire Seals have been helpful, considerate and super efficient posting the goods There range of fire protection goods covers... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de sistemas de protecção contra incêndios
- Fornecedor de equipamento para construção
- Loja de Equipamento contra incêndios
- Serviço de protecção contra incêndios
Sobre FireSealsDirect
Escrito pela empresa
Fire Seals Direct
Escrito pela empresa
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 40 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose Fire Seals Direct for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Informações de contacto
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, Reino Unido
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da FireSealsDirect
Good afternoon Rob,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Resposta da FireSealsDirect
Good afternoon Keely,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Resposta da FireSealsDirect
Good afternoon Geoff,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service and assistance we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Ideal for the job
Simple to order online. Quick delivery. Quality Product. as needed.
2 de março de 2026
Resposta da FireSealsDirect
Good morning Simon, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Resposta da FireSealsDirect
Good morning Michal, Hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Great range of fire products
Great range of fire products, quick reliable delivery, if anything goes wrong they sort it out no problem.
6 de março de 2026
Resposta da FireSealsDirect
Good morning David, Hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service and products we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Resposta da FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service and products we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Resposta da FireSealsDirect
Good morning Peter,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Very quick delivery and good value
Very quick delivery and good value, only failing is their choice of delivery company who are inflexible in arrangements. You or a neighbour are required to be home between the hours of 7.00 and 18.00
4 de março de 2026
Resposta da FireSealsDirect
Good afternoon Peter,
Thank you so much for taking the time to leave us a review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
We are reviewing our courier partners to help continue to deliver a flexible service.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Really easy to source anddoor smoke seal quick…
Really easy to source and quick delivery.
The part worked perfectly
3 de março de 2026
Resposta da FireSealsDirect
Good afternoon Ray,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided, from order to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Great Service & Delivery
25 de fevereiro de 2026
Resposta da FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided, from order to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
I only had a small order
I only had a small order, but I found the website easy to use, and the ordering process was very straightforward.
Ordered my bits and they were with me within a couple of days. Excellent 👍
2 de março de 2026
Resposta da FireSealsDirect
Good afternoon Mike,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided, from online order to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Delivered on time and in full.
3 de março de 2026
Resposta da FireSealsDirect
Good afternoon Darab,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided, from order to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Good experience
16 de fevereiro de 2026
Resposta da FireSealsDirect
Good afternoon Krish,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Great service
2 de março de 2026
Resposta da FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
no next day delivery
no next day delivery
three days later still nothing
messing up our whole job
27 de fevereiro de 2026
Resposta da FireSealsDirect
Good afternoon Nick,
Thank you so much for taking the time to leave us a review.
I am so sorry for any delay to your deliveries, coudl you please email us at customercare@firesealsdirect.co.uk with the order number as the orders since 12/02/26 against your email address have been delivered next day.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Resposta da FireSealsDirect
Good afternoon James,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Resposta da FireSealsDirect
Good afternoon Geoffry,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided from ordering online to the delivery of your products.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Check the paperwork
Product is excellent but company forgot to enter street name into delivery manifest an so delayed by two days.
24 de fevereiro de 2026
Resposta da FireSealsDirect
Good morning Ian,
Thank you so much for taking the time to leave a review.
I have checked the order and slightly confused as the street name was not provided at the time of the order online and we updated this once identified via emails with you.
I can also see the order placed on the 24th on the Economy 2-3 day delivery with the order arriving on the 27th.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Resposta da FireSealsDirect
Good morning Francis,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we have provided.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
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