Really pleased with my oak logs order. Just a few days after ordering the pallet arrived and the driver delivered everything to my garage. Quality of the wood is excellent and I was kept up to date wi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Firewood Direct is a great company. We've ordered from other companies which were much more expensive! Firewood Direct is much cheaper but the quality of the timber is much better. The timber is extr... Ver mais
A empresa respondeu
Logs are of good heavy weight and seem to be of good quality. We were not advised beforehand of delivery date. Got a few minutes notice, so I wasn't home. Pallets had to stay outside the garage making... Ver mais
A empresa respondeu
I ordered on Saturday and it was delivered on Tuesday The delivery driver was most helpful dropped it at the door of the shed Overall very pleased with the service and the firewood it burns nice a... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Firewood Direct is Ireland’s dedicated supplier of premium kiln-dried firewood, delivering high-quality hardwood logs directly to homes and businesses nationwide. We focus on providing clean-burning, efficient, and reliable firewood that customers can depend on. Every product we offer is properly dried (<15% moisture), sustainably sourced, and carefully prepared to ensure excellent performance in fireplaces, stoves, fire pits, and wood-burning appliances. Our mission is simple: make premium firewood accessible, consistent, and hassle-free. We offer easy online ordering and nationwide delivery, while being committed to a smooth experience from start to finish. We take quality seriously - each batch of firewood is processed to achieve ideal moisture levels, giving you hotter, cleaner, and longer-lasting burns with minimal smoke and ash. At Firewood Direct, customer satisfaction is at the core of our business. We believe in clear communication, honest service, and dependable delivery. Whether you’re heating your home daily, keeping a holiday cottage warm, or enjoying occasional fires with friends and family, we provide a product you can trust. We continue to grow thanks to our loyal customers and their feedback. Your reviews help us improve, innovate, and maintain the highest standards in Ireland’s firewood market. Firewood Direct - premium heat, delivered to your door.
Informações de contacto
4,8
Excelente
107 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Firewood Direct
Thanks Bruno, appreciate the kind words! The team will be delighted to hear it.
I’m delighted with the product and…
I’m delighted with the product and specifically with kornel who was amazing help guiding me to find exactly what I need. Delivery was extremely quick too
18 de dezembro de 2025
Opinião espontânea
Resposta da Firewood Direct
Thanks Curtis! Really appreciate the shout-out. Glad we could help you find the right fit and get it to you quickly. Enjoy the firewood!
On timeOn time, no hassle, clear updates on delivery
On time, no hassle, clear updates on delivery
7 de janeiro de 2026
Resposta da Firewood Direct
Thanks Rob, that's exactly the experience we aim for. Appreciate the review!
Great service reliable deliveries.
Great service reliable deliveries.
Would recommend wholeheartedly
22 de janeiro de 2026
Opinião espontânea
Resposta da Firewood Direct
Thanks Patrick, really appreciate the recommendation!
On time and delivery to spot I wanted
14 de janeiro de 2026
Resposta da Firewood Direct
Thanks Peter, glad we hit the mark on timing and placement!
Fast delivery and great product
13 de janeiro de 2026
Resposta da Firewood Direct
Thanks Kay, appreciate the review. Enjoy the firewood!
From order to delivery was very quick
From order to delivery was very quick. The fire logs were well packaged and they burn great and give out fantastic heat. I would say the heat is equivalent to coal.
11 de janeiro de 2026
Resposta da Firewood Direct
Thanks Arthur! That's a serious compliment comparing it to coal - the kiln-dried beech really does pack a punch. Glad you're getting great heat from it.
Great company to deal with
Great company to deal with, friendly and very efficient - excellent delivery service.
16 de janeiro de 2026
Opinião espontânea
Resposta da Firewood Direct
Thanks Derek, really appreciate the kind words. The team will be happy to hear it!
Resposta da Firewood Direct
Thank you, glad the service and delivery met your expectations!
Firewood
Ordered a large pallet before Christmas, really happy with quality of the wood, there was a small issue with the delivery company but customer service dealt with it straight away. Will definitely purchase again and highly recommend.
11 de janeiro de 2026
Opinião espontânea
Resposta da Firewood Direct
Thanks Raymond! Sorry about the delivery hiccup - glad our team was able to sort it out quickly for you. Really appreciate the recommendation and looking forward to your next order.
Premium product
Have to say, I'm really impressed with the high quality of the firewood. It's low smoke, long-lasting, and easy to burn. More than delighted, highly recommend.
5 de janeiro de 2026
Opinião espontânea
Resposta da Firewood Direct
Thanks Adam, that's a brilliant review! Low smoke and long burn time is exactly what kiln-dried beech delivers. Really appreciate the recommendation.
Great customer service and even better…
Great customer service and even better quality product
1 de janeiro de 2026
Opinião espontânea
Resposta da Firewood Direct
Thanks Kamil! Glad both the service and the product hit the mark. Appreciate the review.
Great and prompt service
Great and prompt service. Would recommend logs are solid and dry.
2 de janeiro de 2026
Opinião espontânea
Resposta da Firewood Direct
Thanks Kris! Solid and dry is exactly how they should be. Appreciate the recommendation!
Fast delivery
Fast delivery, clean dry wood, just as advertised.
22 de dezembro de 2025
Opinião espontânea
Resposta da Firewood Direct
Thanks Norbert, glad it was exactly as expected. Appreciate the review!
Delighted with the firewood
Delighted with the firewood. Highly recommend to anyone in the market looking for high quality firewood for a fair price.
12 de dezembro de 2025
Opinião espontânea
Resposta da Firewood Direct
Thanks Aleks! Really appreciate the recommendation. Glad you're happy with the quality and value.
High Quality Firewood
Ordered a Big crate before Christmas and received fast delivery. The logs are very efficient and burn for a long time. Amazing quality
24 de dezembro de 2025
Opinião espontânea
Resposta da Firewood Direct
Thanks for the review! The Big Crate is a great choice. Glad the logs are burning well and lasting. Enjoy!
Great experience
Great experience, my order arrived on time and great value for money ! Customer service was A1 also !
2 de janeiro de 2026
Opinião espontânea
Resposta da Firewood Direct
Thanks Tristian! Great value and A1 service is exactly what we're going for. Appreciate the review!
Got a few crates myself definitely A1the…
Got a few crates myself definitely the best place for it
26 de dezembro de 2025
Opinião espontânea
Resposta da Firewood Direct
Thanks Sodiq! Glad you grabbed a few crates. Hope to see you back soon! Appreciate the support!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.