Our bus driver Adam was excellent! He drove us safely on dark, snowy roads 3.5 hours to our destination. Customer service was pleasant and helpful the several times when I called. Just a bit of... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The pick up and drop off was good. But the driving was a bit nerve wracking. We almost rear-ended a stalled car that had their hazards on. The bus breaked aggressively and swerved. Then while doing a... Ver mais
the person I talked to on the phone to order the bus was very helpful and nice. she did a good job helping me get a bus for the event for the city of St. Paul parks Duluth and Case.
Bus driver did a great job connecting to pick up our party at the Union Depot. She came back early as requested to pick them up. Much appreciated!
Informações sobre a empresa
Sobre First Charter Bus Rental - Oakdale
Escrito pela empresa
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Informações de contacto
6349 Stillwater Boulevard, 55128, Oakdale, MN, Estados Unidos da América
- 800-309-1421
4,2
Bom
78 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Our driver was excellent
Our driver was excellent! So grateful for a cautious,attentive and safe ride with our preschoolers.
30 de janeiro de 2020
Opinião espontânea
Always helpful and accommodating.
27 de janeiro de 2020
Opinião espontânea
Amazing customer service
Booking the rental was nice and easy. We had to change the time on the bus and the customer service was incredible at making sure changes were accurate. The day of trip went smoothly. Great communication with staff. Very successful trip. Highly satisfied.
27 de janeiro de 2020
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
It was three stars because the driver…
It was three stars because the driver was great the absence of the two
Stars is because I have asked and planned on this business venture with first student charters back in october. Ariel the representative was great. The problem was the communication withen your company. I arrived at Oakdale bus lot and bee the representative i spoke with seemed dumbfounded by my showing up for the tour requested back in October. Bee had to verify by making a call and found out more about my reservation. She had found a driver who was a good driver and nice and accommodating named axis I believe; howeved, it took 15 minutes past our appointed time before my company and I took off for our light tour, axis was professional and tried to get us to our stops along our light tour journey but first student did not pre give our trip schedule to him before so I gave him one. He had to pull over each stop to input the information for our next stop. We finished 95 % of our trip I decided to let the driver know we had to end trip. The hour was later than anticipated the driver axis done the best he could with the information I have given him versus the tour information first student charters should have supplied him. I would use you all again. I believe in second chances.
21 de dezembro de 2019
Opinião espontânea
Resposta da First Charter Bus Rental - Oakdale
I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar
Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288
Smooth field trip experience
The bus driver was very friendly and got us to our destination on time. The field trip went very smoothly!
25 de novembro de 2019
Opinião espontânea
Very professional and on time.
23 de novembro de 2019
Opinião espontânea
Bus drivers were very good!
Bus drivers were very good! Their communication was consistent and very helpful with getting our group to and from our destination. Very accommodating to our situations and what we needed.
14 de novembro de 2019
Opinião espontânea
Great service
Great service - right on now and got us these safely.
7 de novembro de 2019
Opinião espontânea
The bus came 30 mins late for arrival
The bus came 30 mins late for arrival, causing our event to delayed
28 de outubro de 2019
Opinião espontânea
Resposta da First Charter Bus Rental - Oakdale
I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar
Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288
The driver was amazing
The driver was amazing. No issues once so ever!
27 de outubro de 2019
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.