Overall, a good experience for our wedding transportation. Some confusion on the pick-up point, but once that got straightened out, it ran like a top. Thanks

Bus was early and able to adapt to any last minute requests. Even made an additional stop on the way home that wasn’t requested initially. Would book again !

The most important aspect to us was to have a reliable service and responsible driver and we felt we had both.

Driver was punctual and everyone got to and from our wedding safely! Our driver let us take control of music on the way home too. Great experience!

Great job loved trip

Bus was on time. Driver was nice. First Charter team even called a few days before to remind me of a parking lot fee at the stadium.

The bus driver was puntual and very nice. She also spoke Spanish which we also needed. Thank You!!

Not only did they take down the information incorrectly, but they never sent us the driver's details.

In addition, when we called the numbers provided to us on the contract no one answered.

General customer service to set everything up was very slow, however we opted to give the benefit of the doubt and book with First Charter. Unfortunately the bus arrived late to pick our group up, and then got lost on the 4 mile drive between the hotel and our wedding venue. It resulted in our wedding needing to be started 15 minutes late and some very stressful moments, including our guests sharing that the driver went over some curbs and around the same rotary several times. On the trip home, the driver was on the verge of going in the wrong direction again and then recklessly corrected the turn (with multiple cars honking at us). Considering we paid $850 for a total drive of less than 10 miles and the driver was not prepared with directions and was late, I have to provide only 1 star. Was highly disappointed.

Wonderful service and very accommodating.

The drivers we very friendly and timely. We had a great experience

Excellent service we had JJ for the night before rehearsal dinner and wedding day. He was early both days and made multiple trips for us ensuring no guests were left behind at the venue.
Thank you JJ for being so trustworthy and making our night stress free!!!
Will definitely use First Charter again! :)

Bus driver was on time, friendly and accommodating for a big wedding party.

We had a great experience working with First Charter Bus Rental - They were very responsive to our questions and some changing needs leading up to an event, and were timely and very nice to work with on the date of the event itself! Thank you!

Our driver was fantastic! He was courteous, timely, and very patient!

The bus came on time and kept us on schedule. The driver was also friendly and professional. Great service, thank you!

This company was fantastic, especially the drivers. In a time when finding and scheduling busses is so difficult, they made the process easy!

They arrived exactly on time and were very courteous to our guests!

The bus driver was excellent! The only downside was that the bus arrived for the first pickup at school late (5 minutes after we were supposed to depart), so the field trip was slightly delayed.