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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Recently switched from vaping to nicotine pouches and found them hard to get at local supermarkets for a decent price. I discovered this site online and was blown away by the huge selection. Even be... Ver mais

Classificada 5 em 5 estrelas

Absolutely thrilled with my purchase from First Line Pods! I used the 50% discount code **firstlinepods35** and got an amazing deal. The pods work perfectly, the quality is top-notch, and shipping was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The internet as a retail environment is full of junk. The FLP guys are what good looks like. No nonsense website, (always) up-to-date listing of products that are (really) available, crap-free of ads... Ver mais

Classificada 5 em 5 estrelas

I put in my first order with PayPal on the site but the weren’t set up for it yet and refunded me then I payed by bank transfer and the order arrived very quickly. I have had good communication via em... Ver mais

Informações sobre a empresa

  1. Serviço de e-commerce
  2. Tabacaria
  3. Loja de cigarros eletrónicos

Escrito pela empresa

Pouch Line is a modern Nicotine Pouch retailer offering a clean, smoke-free alternative designed for clarity, convenience and a new generation of health-conscious users. Established in 2019, it became the first online retail & distributor of the new modern smokeless products in the United Kingdom. Our aim is to redefine nicotine for the modern age - cleaner, smarter, and designed to fit seamlessly into everyday life. Our vision is a future where nicotine is smoke-free, stigma-free, and delivered with style, simplicity, and intention.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

355 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Still not been delivered

27 de abril de 2023
logótipo da pouchline

Resposta da pouchline

Hi Adam,

We are confused to why you have left us a 1 star review?

According to the tracking id, your item was delivered the next day on 29-04-2023.

Please contact our support if you have any concerns.

Classificada 5 em 5 estrelas

Bargains galore

Great company..Always find a bargain..never had a problem with postage..quick speedy one day delivery.

Thank you firstlinepods
Danny

25 de fevereiro de 2023
logótipo da pouchline

Resposta da pouchline

Thank you for your honest feedback :-)

Classificada 5 em 5 estrelas

Always had a great experience!

Always had a great experience. This time one of my items was missing and it was resolved straight away!

25 de fevereiro de 2023
logótipo da pouchline

Resposta da pouchline

Thank you for the honest review :-)

Classificada 5 em 5 estrelas

Perfection is hard to come buy

The wide range of selection is unprecedented and as I have a sweet tooth there are lots of sweet flavours to choose from. Pricing I feel is on point. Delivery is also great and speedy.

26 de fevereiro de 2023
Opinião espontânea
logótipo da pouchline

Resposta da pouchline

Thank you for the honest review :-)

Classificada 5 em 5 estrelas

Go to Nico pods store!

Have been purchasing from first line pods for nearly a year now! Great prices and always speedy delivery.

20 de fevereiro de 2023
Opinião espontânea
logótipo da pouchline

Resposta da pouchline

Thank you for the honest review :-)

Classificada 5 em 5 estrelas

Great company

Quick delivery, great selection of products and good prices

16 de fevereiro de 2023
Opinião espontânea
logótipo da pouchline

Resposta da pouchline

Thank you for the honest review :-)

Classificada 5 em 5 estrelas

Fast efficient dispatch and delivery

Fast efficient dispatch and delivery. Great selection of nicotine pouches for every budget. Love the clearance section which is good for picking up a bargain and save money. Recommended.

29 de janeiro de 2023
Opinião espontânea
logótipo da pouchline

Resposta da pouchline

Thank you for the honest review :-)

Classificada 5 em 5 estrelas

Great service

No issues ever with my delivery, and customer service is always on hand to answer my questions about tracking !

I order quite frequently and haven’t had a problem yet

22 de fevereiro de 2023
Opinião espontânea
logótipo da pouchline

Resposta da pouchline

Thank you for the honest review :-)

Classificada 2 em 5 estrelas

Two orders and I didnt receive any…

Two orders and I didnt receive any tracking number, no answer by email or WhatsApp.

14 de fevereiro de 2023
Opinião espontânea
logótipo da pouchline

Resposta da pouchline

Hi,

I have checked both orders and can see both orders have been delivered.

We hope your continue to shop with us.

Classificada 5 em 5 estrelas

Unreal service!

Amazing company!! Never fail to impress. A wide variety of flavours and strengths to satisfy your needs. Deserves all the credit they can get!

31 de janeiro de 2023
logótipo da pouchline

Resposta da pouchline

Thank you for the honest review :-)

Classificada 1 em 5 estrelas

if you want to not recieve your order then order from here

ordered 3 weeks ago and havent got any respone tried emailing live chatting and contacting on whatsapp no answer took my money and dipped avoid this company at all costs absolute joke

23 de janeiro de 2023
Opinião espontânea
logótipo da pouchline

Resposta da pouchline

Hi,

We noticed you ordered vapes to a country which doesn't are strict with them through customs.

All our international orders, we state its the customer’s responsibility to know if the products they are ordering are allowed into their country.

We are unsure why you state there was no communication as we regularly updated you regarding the order.

Classificada 5 em 5 estrelas

Amazing prices

Amazing prices, fantastic quick service. This is the best pod company, hands down.

5 de fevereiro de 2023
logótipo da pouchline

Resposta da pouchline

Thank you for the honest review :-)

Classificada 1 em 5 estrelas

ordered on 20th of november and it’s…

ordered on 20th of november and it’s the 6th of december now. package still hasn’t arrived

6 de dezembro de 2022
logótipo da pouchline

Resposta da pouchline

Hi Oscar,

Throughout November and December 2022, there are numerous strikes by Royal Mail staff.
Aswell as there being strikes, this time of the year is very busy time for sending anything in the post, due to Black Friday & Christmas. This is causing delays and disruption to deliveries sent by anyone using Royal Mail.

Unfortunately we can not speed up Royal Mail’s service in-regards to delivering your order and once it is shipped its completely out of our hands in terms of when it will arrive to you.

We are hoping Royal Mail’s disruption will not last much longer and we apologies for any inconvenience caused.

We ask for you to be patient in waiting for your delivery.

You can read more about the Royal Mail strikes here - https://www.royalmail.com/latest-news

We hope you continue to shop with us!

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