No hot water or central heating this morning, text Haroon with first response 360 & got reply straight away. Haroon was here within the hour, sorted the problem out & had rep!aced temperature Sensor i... Ver mais
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Leia as opiniões dos outros
Haroon, was punctual, polite helpful He promised to come back the next day with the needed part which he fitted quickly He left no mess cleaning up after he had completed the job. Especially so was... Ver mais
Alex the electrician was efficient and polite, the company itself has predatory payment practices. We called them out on a Saturday and agreed to the £49 call out fee, Alex replaced one of the outl... Ver mais
A empresa respondeu
The engineer came less than 24 hours since I raised the fault he mended it quickly and efficiently. I would recommend first response we used to pay high premiums to British gas and never got this serv... Ver mais
Informações sobre a empresa
- Empresa de aquecedores
- Engenheiro de petróleo e gás
- Instalação de gás
- Serviços de instação de tubulações de gás
- Canalizador
- Reparação de aquecedores
Escrito pela empresa
We treat all customers with respect and courtesy, attending your property repair needs with expert advice and a warm smile. Whether we are fixing your heating, installing a new gas appliance, repairing your electrics or clearing your drains, you can expect the same exceptional standards of service. But we don’t need to tell you how great we are – Our testimonials speak for themselves! Check out our reviews on Trustpilot, Checkatrade and Rated People to see our many happy past customers. We are a hardworking team that cares about every individual client. We offer an array of different property maintenance & repair services including: Gas hob installation/repair, Heating repairs, Plumbing repairs, Drainage services, Boiler servicing/installations, Electrical repairs & installations, and more. We understand there’s many companies out there that give a bad reputation to honest reputable tradesmen so why not put your mind at rest and take a small amount of time to see what others have to say about us… after all a few minutes of your time can really help in making the right decision. If you are looking for reliable Gas Safe engineers, please get in touch for a no-obligation quote. General Plumbing Boiler Service Boiler Repair Boiler Installation Boiler Breakdown Power Flushing Central Heating Maintenance Central Heating Upgrade Radiator Installation Unvented Systems Hot Water Cylinders Gas Safety Certificates Landlord Gas Certificates
Informações de contacto
45 Sharples Park, BL1 6PG, Bolton, Reino Unido
- 07968039148
- Jobs@firstresponse360.co.uk
- firstresponse360.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Highly recommended!
Very friendly, the problem was solved quickly and I am very satisfied! I highly recommend!!!
Predatory charging practices.
Alex the electrician was efficient and polite, the company itself has predatory payment practices.
We called them out on a Saturday and agreed to the £49 call out fee, Alex replaced one of the outlets as there was a loose connection, it took 20 minutes.
We then received an invoice that was almost £500, there was no transparency and the prices are definitely not affordable.
Stay away from these guys.

Resposta da First Response 360 Ltd (BOLTON)
watch the cancellation policy which is not mentioned on call
Am sure the actual engineers are worth the 5* review on here but for me having had to cancel the booking with three hours notice that I gave them I was still charged a call out fee of £58.00 for no callout no engineer and no works carried out!! If the engineer had been in the car on his way then fair enough but he wasn't and I was told if I failed to pay it would be into legal hands
Needless to say I wont be using them in the future . Daylight robbery for a two min phonecall made.!!¬

Resposta da First Response 360 Ltd (BOLTON)
Great local service
Superb respnce time and great communication from Haroon
Boiler issue no hot water or heating
Boiler issue no hot water or heating - he came as planned spent some time checking things water came back on but heating didnt then then hot water stopped again later - left me in same state as was before he came - he did say would need a new boiler and tried to get me to buy one - was quoted by someone else £200 less fo new boiler and fitting than he did- Very disapointing throughout - now sat here still with no heating or hpt water and we are disabled.

Resposta da First Response 360 Ltd (BOLTON)
Efficient and reliable
I received a telephone call to confirm booking. The engineer was flexible and made a note of my school run times so that he didn't arrive while I was out He rang to confirm the time and also advised when he was on his way. On arrival polite ,friendly and professional. Thorough service with detailed reports. Thank you
The engineer arrived promptly and…
The engineer arrived promptly and within the time window. He appears to have carried out a full service for a competitive price. A report was sent through later as requested. I shall be booking the company next year for the annual boiler service.
Heating pipe success
Problem was found and solved easily. The workers were polite and explained what was happening at each process.
Great service
Great service, prompt, explained process thoroughly and provided insightful guidance.
Prompt service, reliability & politeness
The initial conversation with a member from the contact team
Early response from the engineer
Politeness of staff
Really pleased with the service…
Really pleased with the service received, from coming to diagnose the initial problem with our boiler, through to fitting replacement parts and servicing. Was kept informed at all stages.
"My Call for Assistance"
My "Call for Assistance," re my Toilet-Cistern issue ; was handled thoroughly and effectively by First Response. The men arrived on time, and did an excellent repair 10/10.
Responds quickly and is experienced in…
Responds quickly and is experienced in fixing different makes of boilers. Not many boiler engineers have his breadth of experience.
Engineer came and completed the job…
Engineer came and completed the job quickly, got the certificate within an hour of the job being completed. Very happy with the service and would use again!
Professional and efficient service
Professional and efficient service. Would definitely recommend.
Excellent response and service
Always excellent response and a professional and reasonably priced job done … thank you
good service
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