FirstVet - UK Opiniões 4265

TrustScore: 4 em 5

4,1

Kensington Square 13, Saint James House, W8 5HD London, England, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very quick to get an appointment in the middle of the night. Dr Dudek was fantastic and was thorough in questioning, supporting me to examine my cat to give her more information. The advice and plan g... Ver mais

Classificada 5 em 5 estrelas

I used FirstVet through my ManyPets insurance before they switched providers, and honestly I can’t recommend FirstVet highly enough. I was absolutely gutted when ManyPets moved away from th... Ver mais

Classificada 1 em 5 estrelas

Don't get me wrong, the vet was fine, so if this is a free service for you, use it! If you're looking to save on full price vet costs, this ends up being even more. As now we are paying the FV fee an... Ver mais

Classificada 1 em 5 estrelas

Horrifically unreliable app. Part of my ManyPets policy. Trying to log in to make an out of hours vet appointment to be constantly told that it can’t find my policy details, so I’m trying to reset and... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Veterinário

Escrito pela empresa

No need to rush off to the local vet – meet up with us online instead. You will get help and treatment and if you need it, a referral to the nearest veterinarian. Download the FirstVet app today to get started.


Informações de contacto

  • Kensington Square 13, Saint James House, W8 5HD, London, England, Reino Unido

  • +44 0333 303 4730

4,1

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 57% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fantastic service

Very quickly made an appointment when needed late at night and clear and helpful advice given from a friendly vet! Received a written report after the call and all info available in the app too. Will definitely be using again, this is a god send when needed out of usual vet office hours and you don't have to leave home!

10 de novembro de 2020
Classificada 5 em 5 estrelas

First impressions count. 5*

I’ve never used FirstVet before (thankfully!) but after my puppy swallowing a foreign object I unfortunately had to utilise it tonight. I get unlimited free consultations with my pet insurance which is amazing. I went into the app which was so easy to set up, requested a video call and got a slot within 30 minutes! A lovely vet (Dr Jeanne Visser) called me exactly on the allocated time. The call quality was great. She discussed the situation with me, asked to see my pet and gave me advice on moving forwards. She was so polite and reassuring (not always easy so late at night!). I had clinical notes sent to me via email within 30 minutes of the call. A text reminder the call was about to start. Just overall the service was AMAZING! So reassuring to have such a responsive service at your fingertips! Thankyou thankyou thankyou!

10 de novembro de 2020
Classificada 5 em 5 estrelas

Fantastic service

Great video call. Extremely friendly and helpful vet who put my mind at rest about my dog who had eaten one of the cat toys. Fantastic service.

9 de novembro de 2020
Classificada 5 em 5 estrelas

Couldn't recommend enough!

As a first time pet owner, I can't be more grateful for this service. Having the opportunity to book a vet appointment within half an hour to put a worried mind at rest without the hassle of taking my kitten to the vet is just excellent. Both vets I've spoken to were lovely, easy to chat to & extremely knowledgeable. Couldn't recommend enough!

9 de novembro de 2020
Classificada 5 em 5 estrelas

Brilliant fast service

I received an appointment within half an hour of contacting FirstVet for my poorly cat, the vet was very patient, understanding and reassuring. Taking time to listen and explain the possible issues and what the course of action was. Will definitely use their services again - absolutely excellent!

9 de novembro de 2020
Classificada 5 em 5 estrelas

My dog Taylor was poorly and stressed

My dog Taylor was poorly and stressed. I booked a consultation with FirstVet UK. It was so helpful to get quick, expert advice in the comfort of my own home, without having to take Taylor to an emergency vet. I felt supported and re-assured and was able to wait to see Taylor's usual vet in the morning. I was told what to watch out for, in case I had to take her to be seem before morning.
What a great service, thank you.

9 de novembro de 2020
Classificada 5 em 5 estrelas

Good service

The appointment was exactly on time and the vet was polite and well informed. The advice given was good and I acted upon it immediately with a good outcome.

9 de novembro de 2020
Classificada 5 em 5 estrelas

First class

Louise from first vet was brilliant! I’ve used first vet twice now and both times have had excellent vets and advice. Extremely reassuring, thorough and excellent communication on both occasions. Fantastic service, would recommend without hesitation.

9 de novembro de 2020
Classificada 5 em 5 estrelas

Excellent service

We got an appointment at short notice when we thought our puppy had swallowed chewing gum and might get xylitol poisoning. The vert was very calm and explained the symptoms which would show if he had swallowed it. The 15 minute consultation was more than enough time to talk everything through and the vet seemed very knowledgeable. We're very grateful for this service as a first port of call when we needed to speak to a qualified very quickly, outside of our vet practice's hours.

9 de novembro de 2020
Classificada 5 em 5 estrelas

Excellent Service

First time use of this service and it was simple efficient and very easy to book an appointment. The consultation was professional and reassuring and would not hesitate to use in the future.

9 de novembro de 2020

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