Very quick to get an appointment in the middle of the night. Dr Dudek was fantastic and was thorough in questioning, supporting me to examine my cat to give her more information. The advice and plan g... Ver mais
Localização
Alterar localizaçãoKensington Square 13, Saint James House, W8 5HD London, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I used FirstVet through my ManyPets insurance before they switched providers, and honestly I can’t recommend FirstVet highly enough. I was absolutely gutted when ManyPets moved away from th... Ver mais
Don't get me wrong, the vet was fine, so if this is a free service for you, use it! If you're looking to save on full price vet costs, this ends up being even more. As now we are paying the FV fee an... Ver mais
Horrifically unreliable app. Part of my ManyPets policy. Trying to log in to make an out of hours vet appointment to be constantly told that it can’t find my policy details, so I’m trying to reset and... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
No need to rush off to the local vet – meet up with us online instead. You will get help and treatment and if you need it, a referral to the nearest veterinarian. Download the FirstVet app today to get started.
Informações de contacto
Kensington Square 13, Saint James House, W8 5HD, London, England, Reino Unido
- +44 0333 303 4730
Respondeu a 57% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic service
Very quickly made an appointment when needed late at night and clear and helpful advice given from a friendly vet! Received a written report after the call and all info available in the app too. Will definitely be using again, this is a god send when needed out of usual vet office hours and you don't have to leave home!
Very easy to access and helpful advice.
First impressions count. 5*
I’ve never used FirstVet before (thankfully!) but after my puppy swallowing a foreign object I unfortunately had to utilise it tonight. I get unlimited free consultations with my pet insurance which is amazing. I went into the app which was so easy to set up, requested a video call and got a slot within 30 minutes! A lovely vet (Dr Jeanne Visser) called me exactly on the allocated time. The call quality was great. She discussed the situation with me, asked to see my pet and gave me advice on moving forwards. She was so polite and reassuring (not always easy so late at night!). I had clinical notes sent to me via email within 30 minutes of the call. A text reminder the call was about to start. Just overall the service was AMAZING! So reassuring to have such a responsive service at your fingertips! Thankyou thankyou thankyou!
Excellent service.lovely friendly vet…
Excellent service.lovely friendly vet who put
my mind at rest and was thorough
Fantastic service
Great video call. Extremely friendly and helpful vet who put my mind at rest about my dog who had eaten one of the cat toys. Fantastic service.
Couldn't recommend enough!
As a first time pet owner, I can't be more grateful for this service. Having the opportunity to book a vet appointment within half an hour to put a worried mind at rest without the hassle of taking my kitten to the vet is just excellent. Both vets I've spoken to were lovely, easy to chat to & extremely knowledgeable. Couldn't recommend enough!
Brilliant fast service
I received an appointment within half an hour of contacting FirstVet for my poorly cat, the vet was very patient, understanding and reassuring. Taking time to listen and explain the possible issues and what the course of action was. Will definitely use their services again - absolutely excellent!
My dog Taylor was poorly and stressed
My dog Taylor was poorly and stressed. I booked a consultation with FirstVet UK. It was so helpful to get quick, expert advice in the comfort of my own home, without having to take Taylor to an emergency vet. I felt supported and re-assured and was able to wait to see Taylor's usual vet in the morning. I was told what to watch out for, in case I had to take her to be seem before morning.
What a great service, thank you.
Kind helpful thorough
I highly recommend this service very…
I highly recommend this service very convenient and the staff are always so welcoming, friendly and knowledgeable I love this service I made my call from work, so handy to have this facility.
Good service
The appointment was exactly on time and the vet was polite and well informed. The advice given was good and I acted upon it immediately with a good outcome.
Amazing service!
Brilliant service
Brilliant service so friendly and informative thanks sooo much👌😁
First class
Louise from first vet was brilliant! I’ve used first vet twice now and both times have had excellent vets and advice. Extremely reassuring, thorough and excellent communication on both occasions. Fantastic service, would recommend without hesitation.
So happy with the vet really put my…
So happy with the vet really put my mind to rest with the advice given to us.
Excellent service
We got an appointment at short notice when we thought our puppy had swallowed chewing gum and might get xylitol poisoning. The vert was very calm and explained the symptoms which would show if he had swallowed it. The 15 minute consultation was more than enough time to talk everything through and the vet seemed very knowledgeable. We're very grateful for this service as a first port of call when we needed to speak to a qualified very quickly, outside of our vet practice's hours.
Excellent Service
First time use of this service and it was simple efficient and very easy to book an appointment. The consultation was professional and reassuring and would not hesitate to use in the future.
Fast efficient and reassuring
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







