Aquarius Home Improvements Opiniões 

69
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

Recently had our bathroom replaced by Aquarius Home Improvements and we are delighted with the end product. We had a wall removed and door blocked up to combine our bathroom and toilet, we had the b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had our bathroom completely renovated by Aquarius home improvements. Sean and Connor did the work their attention to detail and their professionalism made it a great experience. We are so pleased... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brilliant from start to finish. Sean worked from the moment he arrived to the moment he left, including an impromptu trip to Wakefield to get a replacement shower screen when he discovered the one he... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Chris and Archie worked incredibly hard in extremely hot weather. We are pleased with the quality of their work, and they were a pleasure to have in our home for two weeks doing our en-suite and clo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Renovação de casas de banho
  2. Loja de bricolage, casa e jardim
  3. Remodelador de cozinhas

Escrito pela empresa

Beautiful bespoke kitchens, fitted bathrooms & bedrooms by Aquarius Home Improvements. Visit our website for further information contact us on 0115 9441748


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

69 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(69)

43 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Absolutely terrible customer service

Absolutely terrible customer service. Trying to over charge by £1100

Didn't like the feedback so decided to block me to try silence me. I'm not the first they have done this too, in my opinion i won't be the last

Don't fall for this company

If i could give less than 1 stars i would

Admin continues to blame typo but refuses to acknowledge two phone calls . It's amazing the lengths Jane will go to , to defend her relatives mistakes. Or just hoping that customers will pay the extra. Read the reviews guys. This isn't the first time they've done this it certainly won't be the last

3 de março de 2026
Opinião espontânea
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Resposta da Aquarius Home Improvements

Hi Eammon,

Thank you for taking the time to share your feedback with us. We’re sorry that you feel this way.

For clarity, the correct £150 deduction to your quotation was confirmed and agreed prior to any deposit being requested. Unfortunately, an administrative typo was made when processing the revised quotation, which incorrectly reflected a deduction of £1,150 instead of £150.

The error was identified upon reviewing your returned paperwork, at which point we contacted you to outline the options available in this circumstance and refunded your deposit in full.

We sincerely apologise that this situation has occurred. This was a first-time occurrence and not a recurring issue with our processes. We will be reviewing internal procedures to ensure it does not happen again.

Regarding social media, we welcome open and honest feedback. However, where commentary becomes personal or includes claims that we know to be inaccurate, we will step back from engaging further and take appropriate action to protect our team.

We wish you all the best.

Classificada 5 em 5 estrelas

Big job. Perfect service. Excellent quality.

Today the home improvement project is finished - on time and on budget. We are extremely grateful to Aquarius Home Improvements and the master installer Dean Slade. He did excellent work on three bathrooms and a cloakroom. Tiles (floor and walls, including very tricky oversized tiles for one ensuite); replacing and relocating all the bathroom fixtures; installing mirrors, cabinets, hooks etc. Everything finished in less than four weeks, with minimal disruptions, in a friendly and polite way, and everything precisely what we wanted. Five plus stars.

27 de fevereiro de 2026
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Resposta da Aquarius Home Improvements

Thank you so much for the kind words! We're really pleased that you're so happy with your installations and we love how they've come out. We hope that you enjoy them for many years to come!

Classificada 5 em 5 estrelas

Very Happy Customer

From the first meeting with this company everything felt good , they were very professional and not pushy and listened to what we wanted and when they gave there advice it made more sense . When the work started there fitter Ashley come on time introduced himself and cracked on with covering the carpets with covers and set about the task of bathroom out and shower toilet cabinet and basin and floor insulation. We couldn’t have asked for better fitter everything Ashley did was done with a professional finish , i wouldn’t hesitate in recommending Aquarius bathrooms , thanks everyone at Aquarius .

27 de janeiro de 2026
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Resposta da Aquarius Home Improvements

Thank you so much for the kind words, Johnie! We hope that you enjoy your bathroom!

Classificada 5 em 5 estrelas

Elena

We’re absolutely delighted with our bathroom renovation by Aquarius Home Improvements. From start to finish, everything ran incredibly smoothly. A special thank you to Darren, who managed the entire week brilliantly with minimal disruption and clear communication throughout.
All the staff who came into our home were knowledgeable, helpful, and genuinely supportive. They showed great respect for our property, which we really appreciated. We are very, very happy with the final outcome and wouldn’t hesitate to recommend them. 10 out of 10!

9 de fevereiro de 2026
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Resposta da Aquarius Home Improvements

Thank you, Elena! We appreciate the kind words and we hope that you enjoy your new bathroom for many years to come!

Classificada 5 em 5 estrelas

Kitchen fitted

Just had the kitchen done and very pleased would highly recommend, all the workmen were polite and lovely, a big shout out to Chris .. Ty all so much Bev n Steve

26 de janeiro de 2026
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Resposta da Aquarius Home Improvements

Thank you for the kind words, Beverley! We hope that you enjoy your installation!

Classificada 5 em 5 estrelas

First class !

We contacted Aquarius in the summer. They came and measured up, talked us through a quote which we accepted.
They carried out a survey and booked us in.
Installation is 1st class, we're surprised at how good it is.
I have no hesitation in recommending Aquarius. Cracking job , great service and amazing prices.
Thank you

29 de janeiro de 2026
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Resposta da Aquarius Home Improvements

Thank you so much for the kind words, David! We're really pleased that you're happy with your installation and we hope that you enjoy it for many years to come!

Classificada 5 em 5 estrelas

Great service from start to finish

Great service from start to finish . Very well organised and all ran really smoothly with no problems . Darren transformed our small guest bathroom and it looks amazing ! Friendly and trustworthy . Left our house tidier than when he arrived ! Highly recommend, thank you !

1 de dezembro de 2025
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Resposta da Aquarius Home Improvements

Thank you for the kind words, Andrea. We're really pleased that you're happy with your installation and we hope that you enjoy it for many years to come!

Classificada 5 em 5 estrelas

Amazing!!

Absolutely blown away!!! Bathroom looks incredible, fitters were very friendly, polite and respectful, no mess left at the end of the day, kept us informed throughout, we now have a beautiful bathroom in time for Christmas, thank you.

19 de dezembro de 2025
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Resposta da Aquarius Home Improvements

Thank you so much for the kind words, Sarah. We're really pleased that you're happy with your new bathroom and we hope that you enjoyed your Christmas!

Classificada 5 em 5 estrelas

My shower room is far better than l…

My shower room is far better than l expected they worked really hard and was very clean and tidy thankyou very much Mr A Dickinson

19 de dezembro de 2025
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Resposta da Aquarius Home Improvements

Thank you so much for the kind words, we're really pleased that you're so happy with your installation and we hope that you enjoy using it!

Classificada 5 em 5 estrelas

Really happy

Really happy with the whole process, it’s been stress free, with professional and knowledge staff and great service. We have been kept informed at all stages from making our initial enquiry to the completed bathroom and everything we were told would happen has happened.

It’s been a pleasure to do business and have already been recommending them to family.

12 de dezembro de 2025
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Resposta da Aquarius Home Improvements

Thank you so much, Roger. We're really pleased that you were so happy with the process and we hope that you enjoy your new bathroom for many years to come!

Classificada 5 em 5 estrelas

I am incredibly pleased I used Aquarius…

I am incredibly pleased I used Aquarius for my shower fitting. Ashley was incredibly professional and did an amazing job, always keeping things tidy and respecting our property. Very pleased with the fit and finish and speed of the work. Thank you for your services. Mark W

8 de dezembro de 2025
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Resposta da Aquarius Home Improvements

Thank you so much, Mark. We're really pleased that you're so happy with service received and we hope that you enjoy your new bathroom!

Classificada 5 em 5 estrelas

Dean was amazing

Dean was amazing. He was professional, friendly and reliable. He cleaned up really well when he had finished.

1 de dezembro de 2025
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Resposta da Aquarius Home Improvements

Thank you so much for the kind words, we're really pleased that you're happy with the installation!

Classificada 5 em 5 estrelas

30 year old bathroom is now modern!

Our new bathroom was finished today and we are really happy with it.
Chris our installer was great, he works really hard and cleans up after every visit.
The bathroom looks bright, fresh and clean. I like the silver trim it complements the grey wall panels.
I would recommend Aquarius.

24 de novembro de 2025
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Resposta da Aquarius Home Improvements

Thank you for the kind words, Jane! We're so pleased that you're happy with your new bathroom!

Classificada 5 em 5 estrelas

Simply the best

Just had the bath out and a walk in shower fitted , I can’t praise this company any higher than permitted - 5 star plus - absolutely brilliantThe fitters were Lewis and Archie and I couldn’t have wished for a nicer crew , they were polite, courteous, knowledgeable and a pleasure to have in my home .The workmanship was / is spot on, they have an eye for detail with regards to the price and materials Aquarius proved to be excellent. I strongly recommend this company.

10 de novembro de 2025
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Resposta da Aquarius Home Improvements

Thank you so much, Mr Clarke! We're really pleased that you're so happy with your new installation, and we appreciate the kind words!

Classificada 5 em 5 estrelas

Was all very easy to organise.From…

Was all very easy to organise.From booking an appointment to the installation.
All work done was excellent and professionally carried out.
Would definitely recommend them to everyone
Thank you

20 de outubro de 2025
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Resposta da Aquarius Home Improvements

Thank you for the kind words, John. We're really pleased that you're so happy with your new installation!

Classificada 5 em 5 estrelas

Excellent service

Aquarius completed a new downstairs bathroom/wc for us last week. All communications before the work was commenced was clear and the team members friendly and knowledgeable. Work was completed ahead of planned date which was great. The work was completed by Dave. He was excellent. It was clear he wanted to do a great job, consulted us at each step of the job, was keen to sort out some tricky areas so that they looked good, was clean and tidy. He was friendly and respectful. The end result was very good and we are pleased. Would recommend and will use again. Thank you Dave and all of the team!

20 de outubro de 2025
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Resposta da Aquarius Home Improvements

Thank you so much, Beth. We're so happy that you're pleased with your new bathroom and we really appreciate the kind words!

Classificada 5 em 5 estrelas

Amazing service with a quality professional finish

From start to finish I cannot fault any of it ..I went for a full bathroom refit, removing bath with a large walk in shower , new basin , toilet , towel rail and all walls covered plus ceiling .
Professional workmanship by one fitter who grafted non stop for over a week.(Darren ) absolutely amazed with the quality , price and professionalism

13 de outubro de 2025
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Resposta da Aquarius Home Improvements

Thank you for the kind words, Miles. We're really pleased that you're so happy with your new bathroom!

Classificada 5 em 5 estrelas

Stunning Bathroom

The whole experience from booking a quote to completion was so easy. My new bathroom looks absolutely stunning and its everything I had hoped it would be. Stuart my installer was brilliant, kept us informed all along the way with where we were at and asked my opinion at relevant stages and he left my house clean and tidy at the end of each day. I did have to wait 6 months for it to be fitted but it was so worth waiting for!

29 de setembro de 2025
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Resposta da Aquarius Home Improvements

Thank you so much, Emma. We're really pleased that you're so happy with your new bathroom!

Classificada 3 em 5 estrelas

new shower room

We had a shower, toilet and wash basin fitted complete with flooring and tiling. It was a big job because we had everything moved around. The lads worked really hard and did a good job, however I felt the last day of the job was rushed in order to get it done and the aesthetics of it were not great, the silicone on the outside of the shower looks messy, I’ve noticed a chipped tile which had been covered with grout and they ran out of white sealant so finished off round part of the flooring with grey. These are things which I wouldn’t expect when paying a large amount of money. I feel if they could have had another day these things wouldn’t have happened.

22 de agosto de 2025
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Resposta da Aquarius Home Improvements

Thank you for taking the time to share your feedback with us. We’re genuinely sorry that our service did not meet your expectations and, if you’ll let us, we’d like to make this right. We left a voicemail with Mr White regarding this on Monday 15th September, as this is the number that we have on record.

We’d really like to rectify these issues for you, if you’re able to give the office a call on 0115 944 1748 we’ll arrange for someone to visit your property ASAP.

Thanks,
Team Aquarius

Classificada 5 em 5 estrelas

Amazing new bathroom

I had a complete bathroom fitted and it looks amazing. Ashley was the fitter, he was very professional, punctual, didn't leave a single bit of mess. The whole experience from the quote to the finished bathroom was great - I highly recommend Aquarius.

11 de agosto de 2025
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Resposta da Aquarius Home Improvements

Thank you for the kind words, Debbie. We're really pleased that you're so happy with your installation!

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