Emerald Doors Ltd  Opiniões 

From start to finish, Emerald Windows was very professional and helpful.
Everything was explained properly and they arrived and finished properly on the dates agreed.
All the staff were wonderful, dedicated to their company and worked very hard. The finished job is excellent.
We met 3 Marks, the salesman was good, he didnt keep chasing us up but gave thorough information. The surveyor Mark was helpful and again thorough. The two lads who came out for the installation worked so hard and were really pleasant company. They finished the job quickly with no short cuts. We were very satisfied how they cleared up everything every day.

Excellent. The only door supply firm who answered the telephone promptly. They were helpful, knowledgeable and efficient. Very pleased with the products.

Exceptional after sales support from Wayne, to assist with my defected handles and provide replacements. Kindly appreciated.

There was a small problem with our order but Emerald Doors sorted the issue with minimal fuss and first class customer service. The product itself looks very high quality and we can't wait to get our new door fitted.

Amazing after sales support with Wayne, who rectified something for me in an extremely helpful and timely manor.

Reacted to issues well and sorted quickly

I had a really positive experience with Emerald Doors. The quality of the doors was excellent and exactly as described on the website. Delivery was smooth and everything arrived well packaged and in perfect condition.

Customer service was also very helpful throughout the process. They were quick to respond to my questions and kept me updated with my order. It’s clear they care about both their products and their customers.

I’d definitely recommend Emerald Doors to anyone looking for high-quality internal or fire doors at a good price. Very pleased with the overall service.

as usual, emerald doors are fantastic. the quality is excellent as is the service. i would not buy doors from anywhere else. i'd recommend anyone needing doors to use emerald.

Easy to order and great communication as I had been in touch with them and they answered all my questions with great professionalism and honesty and my delivery came when they said it would be delivered 💯 👍

Ihad personal correspondence with a member of the customer services team, James.
He checked the stock levels before we ordered and tracked the order picking and delivery for us really accurately.
The order was processed tracked and delivered all within the quoted timescales. Great top service!

I have used customer support a few times now and found the service excellent, with parts to rectify the problems arriving very quickly.

The eight doors I ordered have given the block of flats a real quality look and the fire brigade liked them too.

Thank you Emerald Doors.

I highly recommend this company. They are very professional and knowledgeable and my purchase was smooth from start to finish. Prompt delivery and the goods are exactly what I wanted. The customer service was outstanding and I would not hesitate to recommend this company.

I recently had a door installed by this company and I couldn’t be happier with the service. From start to finish, everything was handled professionally. The team was friendly, arrived on time, and kept everything clean and tidy throughout the installation. The quality of the door is excellent and has completely transformed the look of my home. Communication was clear the whole way through, and they answered all my questions without any issues. I would definitely recommend them to anyone looking for reliable and high-quality work.
Thank you guys.

I ordered and paid for 7 doors online. Same day they phoned me to say website should not have shown 6 of the doors as available as they were not available.

I therefore asked for the full order to be cancelled and refunded. I followed this up with an email asking for confirmation that order was cancelled and refund on way. Reply said it was being passed to accounts.

8 days (and no communication) later I chased for the refund and the following day I received an email saying refund would take 3-5 working days.

I think 2 weeks is too long to wait for a refund given they couldn't fulfil the order and shouldn't really have even accepted the order!

Excellent quality doors. Delivered to our house easily and no issues with damage.

Amazing service, very quick delivery on my doors and handles, helpful sales team with good knowledge on the products. I recommend emerald!

The website is great and easy to navigate.
The process of selecting and purchasing the product was seamless. Tracking facility and keeping us uptodate via email was fantastic.
The product arrived on time and it was exactly what we expected.
Thank you.

Efficient customer focused
I ordered my oak doors which arrived efficiently. Unfortunately the doors they were the wrong size. I rang them up. Emerald were very apologetic. The following day they were collected and replaced. So no problem. High quality doors. I would recommend.

Just had my bespoke fire doors delivered, and they look stunning even better then the pictures. Will definitely be buying the rest of the doors for the upstairs very soon.

Ordered a few pocket Doors whilst redoing my house. First of all the prices. The team at Emerald Doors were very diligent in ensuring that they got me the best prices. Special mention to Sarah who helped me in choosing the doors suited to my needs.