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Fitzgibbon Interiors Opiniões 

54
•
TrustScore: 3.5 em 5

3,7

Loja de móveis
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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

We were very pleased with the quality and price of the small furniture item we bought but the service could have been a lot better. We purchased the item online, received an email confirming our purc... Ver mais

Classificada 5 em 5 estrelas

I love my new living room / dining room combo, thank you soo much Vlad for helping me choose everything as I had no idea where to even begin. The room turned out better than I ever imagined. You are e... Ver mais

Classificada 2 em 5 estrelas

Lovely shop, Lovely staff but totally let down on delivery service. Paid for a stove and delivery 50 euro fee to Listowel ..not miles away! Purchased the 24th Jan and despite contact by phone...still... Ver mais

Classificada 5 em 5 estrelas

Highly recommend, items arrived super quick & great quality. Spoke to Carol who went out of her way to send me some photos of an item I enquired about and answered any questions I had. 5 star service... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Fitzgibbon Interiors is Munster's largest showroom with an extensive range of stunning Spanish and Italian tiles along with a huge selection of living room furniture, dining room furniture, bedroom furniture, stoves, fireplaces and bathroom suites.

Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

54 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,7

Todas as opiniões

(54)

5 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Extremely disappointing customer service

Extremely disappointing customer service having bought a vanity unit that a plumber said was dangerous to fit as he felt it did not have adequate support.
Over 2 days looking for answers and not getting one phone call back I ended up having to drive to the warehouse a 2 hour return drive just to get them to open a box and check if I was missing parts.
This could have been dealt with so much more professionally. I have lost all faith in this retailer.

30 de maio de 2023
Opinião espontânea
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Resposta da Fitzgibbon Interiors

Hi Marie,
Thank you for your feedback, all feedback is invaluable to us.
I am sorry to hear you were disappointed with our store & service.
All of our products meet the essential EU requirements for health and safety and we have full confidence in their quality.
We aim to respond to all queries within 12 working hours as we value the importance of excellent customer service.
It is unfortunate you were unable to wait within these time frames as we could have saved you an un necessary site visit.
However I am satisfied that your visit confirmed, that your purchase was correct and as it should be without any missing parts.
I am more than happy to assist you further if there is anything else you need. Please feel free to contact the store directly.
Thank you

Classificada 5 em 5 estrelas

Highly recommend

Highly recommend, items arrived super quick & great quality. Spoke to Carol who went out of her way to send me some photos of an item I enquired about and answered any questions I had. 5 star service and will definitely purchase again.

13 de maio de 2023
Classificada 1 em 5 estrelas

Purchased 2 chairs and got email to…

Purchased 2 chairs and got email to collect in Curraheen on Saturday Went there for 9am and no chairs The lady I rang on Friday also confirmed they would be there Was then told to collect at the shop in Manor at 11 am as they had to be collected from another warehouse Had driven from Killarney and went home and back again for 11 when I picked them up I had driven 130 km to collect 2 chairs
The worst service ever

24 de junho de 2022
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Resposta da Fitzgibbon Interiors

Thank you Karina for your review, your feedback is important to us. It is clear that your Fitzgibbon Interiors experience was not what both of us would have wanted. We have recently moved some stock to another warehouse and unfortunately there was an administrative error that lead our team member to believe the stock was available for you. We sincerely apologise for this error and will use your feedback to continue to improve.

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