FjordenOpiniões 

Although there were some technical issues with set up, the Fjorden team responded promptly and I was able to be up and running smoothly. One thing that I am puzzled about is the integration of 3rd party apps such as Obscura and ProCam. They seem only to respond to the shutter button but none of the other functions. Before my purchase, I thought I understood that those specific apps would have functionality similar to the Fjorden app.

Fast response, easy to follow instructions, and it worked to reconnect my grip to my phone!

I sent email and asked about Bluetooth pairing issue. I got a suggestion back in less than 30 min and it solved my problem!!! Couldn’t have asked for anything better than this.

Exactly what I was expecting to receive. Though I’ve only had it for a day, I’ve enjoyed using it for what it was designed for.

tres bonne experience
reponse rapide
reception rapide

Looks flimsy and when trying to return, returns portal will not accept returns for what appears to be any reasons and just gives error messages denying opportunity for any refunds. Do not buy.

An amazing Moment iPhone CPL filter I purchased from Fjorden developed a defect. I notified them. They responded quickly, evaluated my warranty claim quickly and shipped a replacement filter quickly, at no charge to me. That's exceptional service from an exceptional company. Kudos the the Fjorden team. I use the filter on my Fjorden Grip - a brilliantly designed product.

My question was answered very quickly and professionally. Furthermore: it was really helpful and solved the connection problem my phone had with the Fjorden Grip.

3 Monate hinhalten, keine Ware, Lieferung anders als abgebildet, also China Ramsch, dann Rücksendung 25 Euro nach China, und noch zusätzlich 10 € Bearbeitungsgebühr für was auch immer, von denen vorher nie die Rede war.

Fjorden have fantastic customer service matching their fantastic product.

The prompt and professional as well as courteous approach to my issue was a great experience. So was the associated process of establishing the possible issue and resolving it!

Thank you to the Team!

After experiencing difficulties with a well-known online retailer sending the incorrect MagSafe case, I contacted Fjorden directly, who were able to resolve the problem by promptly sending the correct item. Great service and much appreciated.

Absolute Ramschware aus China
Die Adresse mit Namen „Berlin“ täuscht einen denn man hat es in Wahrheit mit einem chinesischen Shop zu tun.
Dies bedeutet, dass die Ware auf eigene Kosten nach China zurückgeschickt werden muss.
Die Kommunikation mit dem Shop ist unterirdisch
Nie wieder!!!

Quality and customer service! Excellent!

I’m still testing the system, time after time… So time will tell!

Customer service outstanding to a level rarely seen today... Superb communication, lightning fast resolution... Stunning.. Thank you Fjorden

One of the best choices I've made, very practical to use, intuitive, the construction is simply perfect. The design team truly deserves congratulations for the incredible work. Thank you Fjorden for providing me with a photographic experience I've been searching for for a long time. A big hug to the entire Fjorden team here in Portugal.

A hinge broke on the Fjorden grip for my iPhone. It still worked for photography but could no longer be used as a phone stand which was a real nuisance. I contacted the company to ask if the hinge part could be replaced. Even though the grip was out of warranty, they sent me a complete new replacement at no charge. That is customer service of an over-and-above quality!

I purchased the Ultimate Bundle and I love the grip and accessories. The only issue I had was with the redemption of the Leica Lux app. Your support team was stellar. Christelle and Aurelio walked me through the process and the redemption went through perfectly. Great product and great customer service - you can’t get better than that! Thank you!

Ich habe sehr schlechte Erfahrung.
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