Fjorna Opiniões 159

Absolute scam. Website looks legit dress looks gorgeous, what turned up is nothing short of a rag I’d only clean my house with. I wish o could include images!

Absolutely abysmal company. Chinese rubbish. Dress arrived with no tags even size or washing instructions! No accompanying paperwork at all so you have to work very hard to contact them re a return.
They then ask you to jump through lots of hoops to put you off pursuing your refund.
They tell you you must pay for tracked return to China. I pointed out item was clearly not what I had ordered therefore I was not liable for return postage fee.
All now gone quiet. Will be claiming refund via Apple Pay

Chinese company selling fake items. It’s impossible to get a full refund. You can get what they sell from Temu or SHEIN, a lot cheaper than this. They only offer partial refunds or store credit and the items you receive are very poor quality or fake branded items. If you do want to risk a purchase, always pay with a credit card so you can get your money back. I don’t recommend using this company whatsoever. It’s definitely a scam.

Please do not order from this company. I ordered dress arrive three weeks later nothings like the picture. I would not even use the dress to clean the toilet. Believe me when I say poor quality you cannot describe it contacted customer service. Here's the biggest laugh to send the dress back it will cost me a further £15-£30 because they only use a particular courier. I'm out of pocket don't you be out of pocket? Avoid it all cost biggest scam going how they're allowed to have a website no idea.

DO NOT ORDER FROM THIS COMPANY. THE SEND POOR QUALITY, INCORRECTLY SIZED, OVER CHARGED GOODS. The deliveries take ages, as it comes from China, the sizing.. well it isnt, the actual goods are of no resembelence to the web site. The quality is less than poor. Id left behind nylon shirts, trousers. These were meant to be linen. This company is a sham, set of fraudters. This practice might be acceptable in china but not here in the UK. Be warned fb adverts are all gloss.
Id give a minus rating if I could.

Bought a "cashmere" jumper arrived 100% acrylic . £89.95 absolutely awful . I complained they tried to tell me to keep it and have other things from their website Returned it at a cost of £17.95 to CHINA..... tracked . Never got a refund . Nothing . Total con

It looks like they invested in the website more than in the products itself. Beautifully designed, but what you get is not even close to what is on the pictures. I just binned it all. 3 items that I paid more than £100 for went to the bin. It came from China not Netherland. Items didn't have any tags on it ( no brand nor descriptions of how to look after). And very strong smell of chemicals. Size wasn't correct as well at least 2 sizes down. Absolut disaster.

Awful company . product nothing like the photo . Terrible quality . Don't answer any emails about returns . DO NOT USE THIS COMPANY.

I ordered a linen dress they sent a look a like poor quality polyester dress and nothing like was advertised. When complaining they were sorry I was not satisfied and refused to refund me fully. I’m not sending the dress back as then I loose the proof would love to know how to get a full refund.
My advice AVOID THIS COMPANY AT ALL COSTS THEY ARE CHEAP IMITATIONS WITH NO MORALS.

What ever you do, don't buy off this site they completely F upped my order and ruined my hat, yeah I'm gonna keep the hat and get a partial refund but this lot are no good
1 star rating the hat wasn't even the same design as the picture.50 pound down the drain

Awful, awful, awful - DO NOT BUY FROM THIS WEBSITE

Order took 8 weeks to arrive - when it finally did, they'd sent the wrong colour and the quality of material is clearly cheap.

Archaic returns process - not clearly advertised on the website and you have to pay for your own postage.

item on website nothing like item sent completely different the photo used is from; lyon abbott website not the earrings you sell

I ordered a fleece in March, over 30 days ago and it has not arrived. I have asked for a refund but have been strung along with 'be patient' messages. I believe I am now entitled by consumer law to a refund but have heard nothing. Do not order from this company!

Very happy with quality of earrings , although it was a 3 week delivery

I wish i had seen the reviews. This is a fake site purporting to be scandanavian inspired. Goods come from China, take ages and are poor copies. I paid £34 for a fleece that is cheap rough handle material and no label inside. Avoid this company.

Clothing is terrible quality and to return you have to pay for postage to China (even though their website says their office is in the Netherlands). When you try to return they keep saying you can keep it for a partial refund. Don’t buy from them.

Ordered small jacket! Too small. Emailed customer service. Sam! At Fjorna. Sorted it all for me! Gave my small jacket to a hard up student, who loved it! Ordered large, its delivered now. Okay, it goes round the continents the delivery, but it gets there. Good product, service and communication. Thankyou.

Having read the reviews I was dubious about ordering from this company.

However, I made the choice to order a pair of boots and clicked on the wrong colour, emailed them to asked about changing and they sent the one I had ordered.

I emailed the company and sent pictures, they replied straight away and offered me 3 options, I took the first option which gave me credit to purchase a new pair of boots and I could keep the one I had.

This was a great gesture and the boots fit perfectly.

Overall the service has been great and delivery was on schedule.

Truth to sizes quality hat fitts lovely value for money, delivery and tracking bang onthank you
John

It's been 3 weeks. Shoes finally arrived. No shoe box. Very poor qaulity item. They are shipping items from China. AVOID.