Great ELD platform—great customer service reps and support. Had a terrible experience with Keep Truckin—their ELDs admittedly corrupted my trucks and caused them to go I to torque de rate and shut dow... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great ELD platform—great customer service reps and support. Had a terrible experience with Keep Truckin—their ELDs admittedly corrupted my trucks and caused them to go I to torque de rate and shut dow... Ver mais
A empresa respondeu
Kristy is always very response, even with the 3 hour time window between us here on the east coast. Not only responsive, but she brings solutions with her and that is what makes partnership valuable.... Ver mais
A empresa respondeu
Just not impressed with in network fueling,Your organization done it by example stores instead of general states info listing,you have to hunt down ,then try to find.Everything.
A empresa respondeu
Edit: after leaving this review and sending an email to fleet up they took corrective action and contacted me right away apologizing and providing the services needed. They were very helpful and sp... Ver mais
A empresa respondeu
FleetUp makes visibility limitless. Our powerful cloud fleet management software connects every asset, employee, and worksite. We believe that real-time fleet monitoring isn’t only about helping companies cut waste and increase revenue, it’s about making roads safe and the environment green. Our location alerts are the fastest in the fleet industry, dramatically reducing your fuel spending and improving driver efficiency. FleetUp maximizes profitability, reduces costs, improves safety and security, and keeps you compliant with government regulations.
675 N. 1st Street, Suite 1100, 95112, San Jose, Estados Unidos da América
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Despite my initial frustration with the limited reports at my disposal, the customer service person was able to quickly resolve my issue and her attention is much appreciated.
Great experience with the team in handling an escalation for critical client escalation.
Speedy and helpful assistance by Cathy Martin.
The experience was great she was very helpful with what i needed. Staff was professional and understanding.
Which all companies had employee like Kristy.
Kristy was very polite knowledge patient, explaining to us how to navigate the system to find what we were looking for, thanks!
ksuarez WAS VERY NICE AND KNOWLEDGEABLE ABOUT THE PRODUCTS. SHE WALKED ME THROUGH THE DASHBOARD AND WAS PATIENT WITH ME ASKING QUESTIONS.
Cathy was awesome. Took care of my problem and got me all the information I needed very quickly.

Resposta da FleetUp

Resposta da FleetUp
Haven't connected yet, but from what I hear it's pretty legit. Customer service up front with you so NO surprises when it comes to hidden fees; $$$

Resposta da FleetUp

Resposta da FleetUp

Resposta da FleetUp
Just not impressed with in network fueling,Your organization done it by example stores instead of general states info listing,you have to hunt down ,then try to find.Everything.

Resposta da FleetUp
Sending statement that will only allow payment on past due. Total system down asking for me to return at another time. Could not track anything.

Resposta da FleetUp

Resposta da FleetUp
You needed a picture of the number of holes for the hookup of an older truck. I have so much to do with the number of trucks we have that I kept forgetting to go get the picture. (I have to take care of EVERYTHING but half of receivables). Cathy would call me every once in a while to remind me. I don't believe I would have ever gotten that picture if she did not call to remind me. I really do appreciate that.

Resposta da FleetUp
Does exactly as stated. We can can keep up with our vehicles at all times now. Good product

Resposta da FleetUp
The Customer support was terrible. I had phone calls with one person after another that would just pass me off to someone else. No one was very helpful. Finally a young woman named Kristy called to see how things were going for me. I started to lay into her about how bad there customer service was. she asked me about my problems and immediately started to work with me to find solutions and explain why I was having problems. within a short time all of the issues were resolved. Kristy would call me periodically and check in with me to see how things were going. If all of there customer service people were as good as Kristy I would have very little to complain about. My only complaint now is the service is based on cellular reception and it loses service periodically. This was an issue Kristy helped me with.

Resposta da FleetUp
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