FleetUp Opiniões 

51
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great ELD platform—great customer service reps and support. Had a terrible experience with Keep Truckin—their ELDs admittedly corrupted my trucks and caused them to go I to torque de rate and shut dow... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kristy is always very response, even with the 3 hour time window between us here on the east coast. Not only responsive, but she brings solutions with her and that is what makes partnership valuable.... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Just not impressed with in network fueling,Your organization done it by example stores instead of general states info listing,you have to hunt down ,then try to find.Everything.

A empresa respondeu

Classificada 5 em 5 estrelas

Edit: after leaving this review and sending an email to fleet up they took corrective action and contacted me right away apologizing and providing the services needed. They were very helpful and sp... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de telemática
  2. Serviço de empresa para empresa
  3. Computação em nuvem
  4. Empresa de software
  5. Fornecedor de software

Escrito pela empresa

FleetUp makes visibility limitless. Our powerful cloud fleet management software connects every asset, employee, and worksite. We believe that real-time fleet monitoring isn’t only about helping companies cut waste and increase revenue, it’s about making roads safe and the environment green. Our location alerts are the fastest in the fleet industry, dramatically reducing your fuel spending and improving driver efficiency. FleetUp maximizes profitability, reduces costs, improves safety and security, and keeps you compliant with government regulations.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

51 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(51)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Not fancy but does what's needed

Edit: after leaving this review and sending an email to fleet up they took corrective action and contacted me right away apologizing and providing the services needed. They were very helpful and spent time explaining the services as well as doing a video tutorial walk through and even following up afterwards to make sure I was all set. Changed the 1 star review to a 5 star for the follow up thst they provided.

Original review: Was never able to schedule a demo. Sales rep was overly aggressive. Overall we never had a chance to even try out the hardware and are requesting return shipping labels go return the devices which have never been used.

4 de dezembro de 2022
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Resposta da FleetUp

Thank you for taking the time to write a review. We strive to provide the best products and service, but when we fall short, we want to address it as soon as possible. Someone on our Customer Success team will reach out to you.

Classificada 1 em 5 estrelas

NOT PLEASED AT ALL…

well it says my equipment left the yard. I'm standing next to it been parked in my shop for a week hasn't moved. my wife car says its at the grocery store and it have been home for 4 hours she hasn't been to the store in two days. I get alerts my equipment is leaving the yard in the middle of the night wakes me up while I'm looking says it is entering the yard. I look on cameras nothing has moved. by that time sleep is no more. Right now it says my dump truck is at a corner store I just called and chewed my guys ass for being in my truck at the store at 9:30 at night and he said I stopped there on my way home 4 hours ago. look on cameras and it is in the yard I just got this stuff thinking about sending it back. had a meeting online couldn't go over everything because computer was slow and they thought my equipment was in California and it was in Texas was' supposed to get a email and call back haven't heard a word but the bill comes in on time .

30 de novembro de 2022
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Resposta da FleetUp

Thank you for taking the time to write a review. We strive to provide the best products and service, but when we fall short, we want to address it as soon as possible. Someone on our Customer Success team will reach out to you.

Classificada 4 em 5 estrelas

All good,

All good, happy to do business with you.

28 de novembro de 2022
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Resposta da FleetUp

Thank you for taking the time to provide us feedback. We’re glad to hear that the quality of our product matched your expectations.

Classificada 5 em 5 estrelas

Great start!

A representative was able to answer all of our questions and able to get us set up and running quickly and easily. There was not much need for follow-up questions, because if everything was already taken care of, or answered prior to even receiving our equipment.

8 de novembro de 2022
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Resposta da FleetUp

Thank you for taking the time to provide us feedback. We’re glad to hear that the quality of our product matched your expectations.

Classificada 3 em 5 estrelas

It acts up every now and then but it’s…

It acts up every now and then but it’s an ok eld and they call me to check every month

30 de novembro de 2022
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Resposta da FleetUp

Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.

Classificada 5 em 5 estrelas

They've done everything they said would…

They've done everything they said would and in a very timely maner, had trouble with the camera coming on line and they worked diligently to get to work to no avail so within few day received new cam and works as should.

30 de agosto de 2022
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Resposta da FleetUp

Thank you for taking the time to provide us feedback. We appreciate your 5-star review. We are happy to be part of your operations and success.

Classificada 5 em 5 estrelas

When I need service its there!

The response time during and after working hours.

12 de novembro de 2022
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Resposta da FleetUp

Thank you for taking the time to provide us feedback. We are happy to be part of your operations and success.

Classificada 5 em 5 estrelas

Knokledgeable staff and great product...

The product has done everything we needed it to do. The online resources are easy to navigate. The staff have answered all my questions and addressed any concerns that have come up. Excellent customer service and knowledgeable staff.

30 de junho de 2022
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Resposta da FleetUp

Thank you for taking the time to provide us feedback. We appreciate your 5-star review. We are happy to be part of your operations and success.

Classificada 1 em 5 estrelas

No one answers the phone

No one answers the phone, I only received notification as text messages, the app is useless

27 de novembro de 2022
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Resposta da FleetUp

Thank you for taking the time to provide us feedback. We strive to provide the best products and service, but when we fall short, we want to address it as soon as possible. Someone on our Customer Success team will reach out to you.

Classificada 5 em 5 estrelas

The technical support is great

The technical support is great. The representatives are always helpful and always friendly.

30 de novembro de 2022
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Resposta da FleetUp

Thank you for taking the time to provide us feedback. We’re glad to hear that the quality of our service matched your expectations.

Classificada 2 em 5 estrelas

Eld not working have reached out to…

Eld not working have reached out to customer support/tech team and haven’t got any help with the new eld. Have temped to go back to keep trucking

29 de novembro de 2022
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Resposta da FleetUp

Thank you for taking the time to provide us feedback. We strive to provide the best products and service, but when we fall short, we want to address it as soon as possible. Someone on our Customer Success team will reach out to you.

Classificada 5 em 5 estrelas

Kristy has been great while we get…

Kristy has been great while we get things back in order. I appreciate her willingness to meet with us and discuss our use cases.

29 de novembro de 2022
Opinião espontânea
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Resposta da FleetUp

Thank you for taking the time to provide us with a review. We appreciate the feedback and providing us with a great review.

Classificada 5 em 5 estrelas

Muy servicial

Muy servicial
muy clara su explicacion
excelente disposicion

excelente servicio

29 de novembro de 2022
Opinião espontânea
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Resposta da FleetUp

Gracias por tomarse el tiempo para brindarnos sus comentarios. Agradecemos su revisión.

Classificada 5 em 5 estrelas

Very informative and pleasant to speak…

Very informative and pleasant to speak with. Very user friendly system, as well as the same with customer service.

8 de novembro de 2022
Opinião espontânea
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Resposta da FleetUp

Thank you for taking the time to give us this 5-star review! We are pleased to serve your business and operations

Classificada 5 em 5 estrelas

Kristy has always treated Wisdom as a…

Kristy has always treated Wisdom as a high priority because of what we do and she is awesome during and after hours

21 de setembro de 2022
Opinião espontânea
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Resposta da FleetUp

Thank you for taking the time to provide us feedback. We appreciate your 5-star review. We are happy to be part of your operations and success.

Classificada 5 em 5 estrelas

Best asset investment!!!!! It paid for itself

First and foremost. Thank you Julie for being patient and understanding throughout our process. Your product and service quality is excellent and amazing. This is by far the best investment for our asset tracking. We had one of our combo units, stolen yesterday and without the ability to track it. It would have been in pieces in Mexico. However, with the FleetUp system, we were able to track the unit and fully recover our assets. Thank FleetUp team and Julie thank you for what y’all do. I would recommend this to any fleet owners.

18 de agosto de 2022
Opinião espontânea
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Resposta da FleetUp

Thank you for taking the time to provide us feedback. We are happy to be part of your operations and success.

Classificada 5 em 5 estrelas

Was so nice working with Samantha

Was so nice working with Samantha.
She was so helpful and helped me clear my doubts on the platform. She also sent me useful information I can take a look at when needed.
Thank you, Samantha.

13 de junho de 2022
Opinião espontânea
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Resposta da FleetUp

Thank you for taking the time to provide us feedback. We’re glad to hear that the quality of our service matched your expectations.

Classificada 5 em 5 estrelas

Great ELD platform—great customer…

Great ELD platform—great customer service reps and support. Had a terrible experience with Keep Truckin—their ELDs admittedly corrupted my trucks and caused them to go I to torque de rate and shut down. Now running FleetUp—couldn’t be happier. Best product, price and functionality. Thumbs up and 5 stars to FleetUp.

21 de maio de 2022
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Resposta da FleetUp

Thank you for taking the time to provide us feedback. We’re glad to hear that the quality of our product matched your expectations.

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