Flight Centre New Zealand - Flight Centre Albany Opiniões 

32
•
TrustScore: 4.5 em 5

4,3

Shop S220, Westfield Shopping Centre, 632 Albany, Auckland North, NZ

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bianca booked our girls trip to Vancouver + Alaska cruise (first time cruisers). She was so friendly and helpful, providing all the information & great recommendations for us to do. Our dates changed... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently got back from my first big overseas trip, where I solo travelled around Europe. To organise my flights I went to Taylor Still from the Albany branch. She made the whole process so easy, I d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It was an easy and straight forward experience booking our flights. Taylor was very helpful and giving practical advise based on our situations. She was understanding and patience with us. It made it... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have recently returned from a trip to China organised by Thaddeus D'souza (Auckland). The trip was very well organised and all the necessary information for the trip was provided by Thaddeus in a t... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • Shop S220, Westfield Shopping Centre, 632, Albany, Auckland North, Nova Zelândia

  • 0800 250 132

4,3

Excelente

TrustScore: 4.5 em 5

32 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(32)

690 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Staff were friendly and super helpful…

Staff were friendly and super helpful in accommodating some unexpected changes to our holiday.

14 de setembro de 2025
logótipo da Flight Centre New Zealand - Flight Centre Albany

Resposta da Flight Centre New Zealand - Flight Centre Albany

Hi Janine Coates, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Classificada 5 em 5 estrelas

Perfect

Excellent service.

14 de setembro de 2025
logótipo da Flight Centre New Zealand - Flight Centre Albany

Resposta da Flight Centre New Zealand - Flight Centre Albany

We love to see this amazing shout out for the team, and how they provided you with such excellent service! Thanks for sharing Gwyn -Bennett 🙂

Classificada 1 em 5 estrelas

My experience with Flight Centre was…

My experience with Flight Centre was terrible. I booked flights to Japan and Thailand, and I was told twice after they checked their system that I did not need a visa to visit Japan. I trusted the information they gave me, but on the day of the flight to Japan, I was not allowed to board the plane.

Even though they admitted it was entirely their mistake and rearranged my flights to Thailand, they refused to refund the full cost of the tickets to Japan. In the end, I paid for a trip I couldn’t take, and they only refunded the cost of the hotels, which was less than a quarter of what I lost.

27 de maio de 2025
Opinião espontânea
logótipo da Flight Centre New Zealand - Flight Centre Albany

Resposta da Flight Centre New Zealand - Flight Centre Albany

Dear Jose,

Thank you for taking the time to give us this feedback. We are sorry to hear that you are unhappy with your recent experience with Flight Centre. We pride ourselves on fantastic service and are disappointed to hear than you feel yours has been anything less. Please feel free to reach out to our customer relations team via this webform; http://travl.to/6261YfJV3

All the best,
The Team at Flight Centre

Classificada 5 em 5 estrelas

Natasha is really very helpful and made…

Natasha is really very helpful and made our travel plans so much less stressful. We were indeed relieved. Also she is very friendly and that made the experience all somuch nicer. Thank you Flight Centre.

7 de maio de 2025
Opinião espontânea
logótipo da Flight Centre New Zealand - Flight Centre Albany

Resposta da Flight Centre New Zealand - Flight Centre Albany

Dear Isa,

We're happy to hear that our team member was able to alleviate stress from your travel planning. We appreciate your kind words and are so glad you had a positive experience.

Classificada 5 em 5 estrelas

Price Heaslip was very helpful during…

Price Heaslip was very helpful during our booking process. Thank you!

5 de agosto de 2024
Opinião espontânea
logótipo da Flight Centre New Zealand - Flight Centre Albany

Resposta da Flight Centre New Zealand - Flight Centre Albany

Hi There!

We are happy to hear that the booking process was helpful. Thank you for sharing your positive experience with us!

Classificada 5 em 5 estrelas

Thad Dsouza was most helpful in booking…

Thad Dsouza was most helpful in booking our trip to Koh Sumui, great service, highly recommended.

7 de junho de 2025
logótipo da Flight Centre New Zealand - Flight Centre Albany

Resposta da Flight Centre New Zealand - Flight Centre Albany

Dear Walden,

We're happy to hear that your booking experience for your Koh Sumui trip was great. We appreciate your recommendation and thank you for your feedback.

Classificada 5 em 5 estrelas

Amazing service

I always book through Jess and she goes above and beyond! I love the security behind using flight centre and they are always so responsive.

23 de maio de 2025
logótipo da Flight Centre New Zealand - Flight Centre Albany

Resposta da Flight Centre New Zealand - Flight Centre Albany

Dear Cindy,

We're so glad to hear that you appreciate the security and responsiveness we offer. Thank you for your kind words about our team; we appreciate your feedback!

Classificada 5 em 5 estrelas

Excellent service by Taylor Still

Excellent service by Taylor Still. Taylor was friendly, helpful and professional. Will definitely use her again.

20 de maio de 2025
logótipo da Flight Centre New Zealand - Flight Centre Albany

Resposta da Flight Centre New Zealand - Flight Centre Albany

Dear Maria,

We're glad you enjoyed your experience. Thank you for your positive feedback and for recognizing the excellent service you received.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Jess even contacted us on her day off and helped us immensely. We could not possibly have asked for anymore.

22 de abril de 2025
logótipo da Flight Centre New Zealand - Flight Centre Albany

Resposta da Flight Centre New Zealand - Flight Centre Albany

Dear Stuart,

We're so happy to hear about your positive experience. We strive to provide excellent customer service, and we're thrilled that Jess went above and beyond to help you. We appreciate your kind words and will share your feedback with our team.

Classificada 5 em 5 estrelas

Amber was a delight to deal with and…

Amber was a delight to deal with and gave us some great advice

29 de março de 2025
logótipo da Flight Centre New Zealand - Flight Centre Albany

Resposta da Flight Centre New Zealand - Flight Centre Albany

Dear Mervyn,

We're thrilled to hear you had a positive experience. We appreciate your kind words about Amber and her helpful advice.

Classificada 5 em 5 estrelas

Andy us great .

11 de março de 2025
logótipo da Flight Centre New Zealand - Flight Centre Albany

Resposta da Flight Centre New Zealand - Flight Centre Albany

Hi Janise,

Thank you for taking the time to leave Andy such a lovely review! We really appreciate it.

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