On a strong recommendation from our friends, we chose to seek Tina's assistance with planning our holiday. Tina provided us with friendly, efficient service. Our experience has been a most positive... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoShop 24 The Pines S/C, 13 - 31 Guineas Creek Rd, 4221 Elanora, QLD, AU
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Robert @ Flight centre, The Pines was excellent. Very helpful, knowledgeable and friendly. He also provided some very good tips, which will make for a positively better travel experience.
A empresa respondeu
Amy the manager understood my travel requirements and researched the best product whilst I was with her. She has also asked for my feedback on certain areas like accomodation, activities, as these... Ver mais
A empresa respondeu
Previously I booked with Amy Mudge( left the company) she was excellent and the lovely Tina is just as fantastic Both understood my needs and were a enormous help Definitely a Flight Centre customer f... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Flight Centre Australia - Flight Centre The Pines Elanora
Escrito pela empresa
Escrito pela empresa
Informações de contacto
Shop 24 The Pines S/C, 13 - 31 Guineas Creek Rd, 4221, Elanora, QLD, Austrália
- (07) 5534 1414
4,0
Bom
8 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊
Thank you Tina
Previously I booked with Amy Mudge( left the company) she was excellent and the lovely Tina is just as fantastic Both understood my needs and were a enormous help Definitely a Flight Centre customer for me always
27 de março de 2026
Resposta da Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊
Robert @ Flight centre - Highly Recommended
Robert @ Flight centre, The Pines was excellent. Very helpful, knowledgeable and friendly. He also provided some very good tips, which will make for a positively better travel experience.
9 de fevereiro de 2026
Resposta da Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!
Disappointed @ Flight Centre store at The Pines Elanora QLD
I visited the Flight Centre store in Elanora recently and was extremely disappointed with the level of customer service. Despite there being a travel consultant available with no customers at the time, we were completely ignored. There was no acknowledgement, no greeting, and no attempt to offer assistance.
It gave the impression that the consultant had no interest in helping us and couldn’t have cared less that potential customers were standing right in front of them. This experience fell well below the standard I expect from Flight Centre and certainly below what I’ve experienced at other locations.
I hope this feedback is taken seriously, as first impressions matter, and this interaction has made me reconsider using this store for future travel arrangements.
20 de janeiro de 2026
Opinião espontânea
Resposta da Flight Centre Australia - Flight Centre The Pines Elanora
We're sorry to hear about your experience JC. Our team always strives to provide prompt assistance to all our customers. Occasionally, we face challenges managing immediate requests due to the virtual queue, which includes customers waiting for appointments, post-appointment follow-ups, scheduling maintenance, and handling email inquiries. Regardless, we are sorry you feel this way.
If you can make an appointment, we'd highly recommend this, so you can have a dedicated sit down with a consultant to help take care of your trip.
Resposta da Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂
Friendly and excellent service
On a strong recommendation from our friends, we chose to seek Tina's assistance with planning our holiday.
Tina provided us with friendly, efficient service.
Our experience has been a most positive one, thank you Tina! We shall certainly reach out to you for assistance with our future getaways.
17 de outubro de 2025
Resposta da Flight Centre Australia - Flight Centre The Pines Elanora
Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Amy the manager understood my travel…
Amy the manager understood my travel requirements and researched the best product whilst I was with her.
She has also asked for my feedback on certain areas like accomodation, activities, as these were new products introduced to Flight Centre
22 de fevereiro de 2025
Resposta da Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this excellent review for the team, and how they helped make your booking process easy and pain-free! Thanks so much for sharing, Helen :)
We were made to feel every thing we…
We were made to feel every thing we wanted to do was not a problem .All went very well and we are very happy with the service. All our holiday needs were met .
22 de fevereiro de 2025
Resposta da Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this glowing review for the team, and how they made your booking problem-free and easy! Thanks so much for sharing, Craig :)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.