Flooring Megastore Opiniões 

1621
TrustScore: 3 em 5

3,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Stevie has been amazing! She helped me find an alternative carpet of a similar standard, sent me photos of colours and really has gone above and beyond to help resolve supply issues which are out of... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Really disappointed. Sales guys started off great. Communication was really good until my order was placed, but has rapidly went down hill. You seriously need to find another courier company! Was give... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The representative we spoke to was friendly, professional and very helpful and answered our questions in a clear way. He was also helped us place our order online as we aren't very computer literate.... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

The website has been closed down and asks you to contact them by email. I have emailed but received no response. I have tried the phone number listed on Trust Pilot but this isn't answered. I purchas... Ver mais

Informações sobre a empresa

  1. Loja de pisos
  2. Loja de carpetes
  3. Grossista de tapetes
  4. Loja self-service
  5. Empreiteiro para instalação/reparação de pisos
  6. Loja de bricolage, casa e jardim

Sobre Flooring Megastore

Escrito pela empresa

Shop Carpets Shop Carpet Tiles Shop Laminate Flooring Shop Real Wood Flooring Shop Vinyl Flooring Shop Vinyl Tiles

About FlooringMegastore.co.uk

Our worst nightmare is walking into any High Street flooring store to find the selection of products they offer being only a fraction of what is truly available in the market today. Which is why we have spent 25 years in the flooring and interior design industry perfecting our connections and product portfolio sourced from within the United Kingdom and Europe to provide you with a whole host of different floor coverings you truly will not find anywhere else, especially the High Street. Flooring is not boring; it’s inspiring, and you will believe this whilst shopping with us.


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,1

Todas as opiniões

(1621)

2 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Having placed an order on 03-Jul I…

Having placed an order on 03-Jul I received an automated email confirming order and to say contact will be made once items ready for shipment. No comms whatsoever (apart from Trust Pilot asking for feedback). Called the company who informed me an email was sent on 07-Jul, having checked the inbox, recycle bin and junk files I can confirm no email was received.

Called at 17:15 on 11-Jul and left a voicemail even though closing times state 18:00. Call received back on 12-Jul to be told delivery will be made 17-Jul.

Considering the £34.99 delivery, poor and misaligned automated communications and the fact I have trades waiting for this delivery I would not recommend this company.

2 de julho de 2023
logótipo da Flooring Megastore

Resposta da Flooring Megastore

Thank you for your review, Craig. We are sorry the communication was not better with your order. This is being looked into and addressed. We hope you love your LVT flooring.

Kind regards
Steven Tidy

Classificada 5 em 5 estrelas

Great price

Great price, lots of choice, easy site to navigate. Email to arrange delivery was clear and gave good advice on what to expect, and when I rang customer service I spoke to Martin who was extremely helpful, polite and a pleasure to speak to.

10 de julho de 2023
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Resposta da Flooring Megastore

Thank you for your review, Deb. Martin is always happy to assist and hopes you love your purchase for many years to come.

Kind regards,
James

Classificada 5 em 5 estrelas

Great all round experience.

Great online experience, good quality product and competitively priced. Great customer service from Martin. Delivered on time. Highly recommend this company.

24 de junho de 2023
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Resposta da Flooring Megastore

Thank you for your review, Nicci. Martin was happy to help and hopes you love your purchase.

Kind regards,
James

Classificada 1 em 5 estrelas

Buying off the website.

I ordered a Tarakett indigo vinyl from there website and they sent a Tarakett stone vinyl saying this is what I ordered. Will not admit their mistake. will not exchange or refund, want to sell me another one of correct colour. When you order online your email confirmation will not tell you what you ordered so you have no way to check if it is correct.

4 de julho de 2023
Opinião espontânea
logótipo da Flooring Megastore

Resposta da Flooring Megastore

Thank you for your review. We have looked into your order and we are sorry to say this was not a mistake we made. Whoever placed the order online, selected the wrong Vinyl. I can see our customer services manager has looked into this and offered you a replacement cost to try and help, which was declined. If we can assist you further, please email or call our customer services team.

Kind regards
Steven Tidy

Classificada 5 em 5 estrelas

Excellent customer service.

From the outset, our experience has been highly positive. Easy to order, quality product & good value.
Prompt response to arrange convenient delivery date & time.
Aylesford Couriers delivery service was on schedule, friendly & efficient.
Excellent customer service, would highly recommend to others.

16 de junho de 2023
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Resposta da Flooring Megastore

Thank you for your review, G Cant. We are happy you had a great experience with us and hope you enjoy your purchase for many years to come.

Kind regards,
James

Classificada 5 em 5 estrelas

Flooring megastore carpet delivery

Flooring megastore telephone me to agree on a day to deliver the carpet.I was very glad because I'm not in everyday.
A email recieved to say that would be with me at 8.30 on the morning.
Great so I had the rest of the day to do other things.Y
Carpet was trolled into the garage for me.friendly delivery man.

17 de junho de 2023
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Resposta da Flooring Megastore

Thank you for your review, Miss Mansfield. We are thrilled to hear the carpet was delivered with care and hope you love your new purchase.

Kind regards,
James

Classificada 5 em 5 estrelas

Great quality

Very good quality carpet and great value for money. Arrived quickly and we are very happy with the result. Will definitely buy from them again and have recommended to many others.

5 de junho de 2023
Opinião espontânea
logótipo da Flooring Megastore

Resposta da Flooring Megastore

Thank you for your review, Laura. We hope you enjoy your purchase for many years to come.

Kind regards,
James

Classificada 5 em 5 estrelas

Flooring Megastore have been really…

Flooring Megastore have been really easy to deal with. Extremely helpful when having spoken to them on the phone. Martin in particular in customer services has been first class 👌

Would definitely use them again.

22 de junho de 2023
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Resposta da Flooring Megastore

Thank you for your review, Daniel. Martin was happy to help and hopes you love your order.

Kind regards,
James

Classificada 5 em 5 estrelas

Would Use Flooring Megastore Again!

Easy to order, really helpful advice and great customer service (from Martin) after the order was placed. Took time to keep me up to date with things!

12 de junho de 2023
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Resposta da Flooring Megastore

Thank you for your review, Mark. Martin was happy to help and hopes you love your order.

King regards,
James

Classificada 1 em 5 estrelas

Ordered from their website and made…

Ordered from their website and made payment. Received phone call next day stating the website price was incorrect. Although they said it was due to their mistake they asked for an extra £120. I immediately cancelled and requested a refund. I am a pensioner and considered their treatment unacceptable.

14 de junho de 2023
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Resposta da Flooring Megastore

Thank you for your review, Mr Gordon. Apologies for the website issue which was showing incorrect prices. I appreciate it is far from ideal to request additional payment after it has already been taken. We hope you find the perfect product to suit your needs, even though it isn't through us.

Kind regards,
James

Classificada 5 em 5 estrelas

Excellent service, delivery and price!

Can't fault the delivery and the price. Great contact with Flooring Megastore to arrange delivery, and the flooring was delivered on time and in perfect quality. I would definitely use them again. The pricing was also over £350 below what I'd paid previously via a more well-known retailer.

13 de junho de 2023
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Resposta da Flooring Megastore

Thank you for your review, DCW. We were more than happy to help, and are glad you received the right item at the right price. We hope you enjoy for many years to come.

Kind regards,
James

Classificada 5 em 5 estrelas

Excellent service.

Excellent service and communication.

31 de maio de 2023
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Resposta da Flooring Megastore

Thank you for your review, Cheryl. We hope you enjoy your purchase for many years to come.

Kind regards,
James

Classificada 3 em 5 estrelas

Price and choice was good bout after…

Price and choice was good bout after ordering and told delivery would be in 7-10 days i was phoned it would be a month

27 de maio de 2023
logótipo da Flooring Megastore

Resposta da Flooring Megastore

Thank you for your review, Tony. Apologies for the delay, when we requested your order from the manufacturers, they informed us of the extended timescale for production. Apologies for any inconvenience this may cause, we will be back in contact as soon as we have a further update. We hope, when it arrives that you love your purchase.

Kind regards,
James

Classificada 5 em 5 estrelas

Great service from Martin & Aedan

Great service from Martin & Aedan. Delivered as promised. Great product, recommend flooring megastore highly

23 de maio de 2023
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Resposta da Flooring Megastore

Thank you for your review, Jamie. Both Martin and Aedan were thrilled to assist you and hope you enjoy your purchase for many years to come.

Kind regards,
James

Classificada 5 em 5 estrelas

Couldn't fault the product or the…

Couldn't fault the product or the service I got from Martin and Aaden, both had great product knowledge and were extremely helpful. Very pleased customer.

24 de maio de 2023
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Resposta da Flooring Megastore

Thank you for your review, Iain. Both Martin and Aedan were happy to help and are glad you enjoyed the service.

Kind regards,
James

Classificada 5 em 5 estrelas

Very pleased with purchase

Very pleased with purchase. Great vinyl flooring and a lot cheaper than other suppliers. Good communication and quick delivery. Thank you.

16 de abril de 2023
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Resposta da Flooring Megastore

Thank you for your review, Martin. We're glad to hear you had a great experience with us.

Kind regards,
James

Classificada 5 em 5 estrelas

Good prices and good service

Ordered the exact same carpet from Flooring Megastore that I saw in a well known high street chain and it was half the price !! ( plus that was after the well known store claimed they had knocked off 50% !?) So after ordering carpet and underlay I was actually £700 better off , had an email from Flooring Megastore a day later to arrange delivery and we agreed a date and it all arrived on time and I was kept up to date by them as well Excellent service !! Only negative was the delivery firm Tuffnells who arrived with one driver ! Luckily me and the wife were home so we could help him in with the carpet otherwise god knows what he would of done ? We struggled lifting it with 3 of us !

19 de maio de 2023
logótipo da Flooring Megastore

Resposta da Flooring Megastore

Thank you for your review, Stuart. We are happy to know you received the carpet you desired at the price you wanted. We hope you enjoy it for years to come.

Kind regards,
James

Classificada 5 em 5 estrelas

Martin was really helpful to get…

Martin was really helpful to get samples sent with follow to see what I thought, low pressure, just helpful and friendly!

15 de maio de 2023
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Resposta da Flooring Megastore

Thank you for your review, Alexander. Martin was thrilled to have assisted you and is glad the samples have helped you make an informed decision.

Kind regards,
James

Classificada 5 em 5 estrelas

Great company

Great company , good communication, , excellent price, delivered on time by driver who was cheerful and helpful. No complaints.

9 de maio de 2023
logótipo da Flooring Megastore

Resposta da Flooring Megastore

Thank you for your review, Inglis. We hope you enjoy your new order.

Kind regards,
James

Classificada 5 em 5 estrelas

All good

All good, communication, delivery etc...
Exactly the same carpet nearly half price cheaper than local shop.
Ordered two rolls, first has arrived as scheduled, second two days later.
Pleasure do business with them.

19 de maio de 2023
Opinião espontânea
logótipo da Flooring Megastore

Resposta da Flooring Megastore

Thank you for your review, Adam. We're glad to know you are happy with both the service and carpets. We hope you enjoy them for many years to come.

Kind regards,
James

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