Paul was excellent in store found us a suitable alternative to a much more expensive carpet we were matching up & gave us a competitive quote against a floor we were quoted for as well. Knowledgeable,... Ver mais
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Localização
Alterar localização3B Ings Road, Ings Road Retail Park, WF1 1RN Wakefield, West Yorkshire, GB
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Leia as opiniões dos outros
Excellent customer service at Floorstore Wakefield! A special thanks to Robert for his outstanding patience, professionalism, and friendly approach. He took the time to answer all my questions without... Ver mais
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Paul was a pleasure to work with sorting out another carpet for our house. He is always polite, friendly and helpful- a credit to the store. Will definitely be back when we do our next room.
A empresa respondeu
Exceptional service from start to finish. The staff at Floorstore, Cross Gates were very helpful and knowledgable. Rob came out quickly to measure up and give a quote, he was professional and friendly... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pisos
- também em
- Empreiteiro para instalação/reparação de pisos
- Fornecedor de pisos de madeira e laminados
- Loja de camas
- Loja de carpetes
Escrito pela empresa
Floorstore Wakefield is a 14,000 square foot showroom, split across two levels. We designed it inch by inch to offer a unique customer experience, both visually and physically. Displayed to be logical and inspiring, we hope to give customers the best chance of choosing their perfect floor or bed. With 10,000 square feet devoted to showing their most fantastic range of flooring available to suite all varieties of budgets and tastes. The other 4,000 square feet will display a huge selection of beds, along with other bedding accessories.
We've Got You Covered
Escrito pela empresa
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Informações de contacto
3B Ings Road, Ings Road Retail Park, WF1 1RN, Wakefield, West Yorkshire, Reino Unido
- 01924362642
Get FREE underlay on any flooring order
4,7
Excelente
187 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde em 48 horas
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Thank you Paul
Thank you Paul, great visit. Very knowledgable and helped us by a roll end and all the bits needed.
26 de agosto de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
Thank you for your lovely review! We’re delighted that Paul’s knowledge and helpful advice made your visit a great one, and that he helped you find the right roll end and everything needed to go with it. We’ll be sure to pass on your kind words, and we hope to welcome you back to Floorstore soon!
Great staff at Wakefield
Paul was friendly, helpful and knowledgeable.
26 de agosto de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
Thank you for your kind review! We’re delighted to hear that Paul at our Wakefield store was friendly, helpful and knowledgeable. We’ll be sure to pass on your lovely feedback to him, and we hope to welcome you back to Floorstore soon!
Very well looked after by the staff
Very well looked after by the staff. Everything was explained to us from the costing, to the fitting and what would happen on the day. Highly recommend.
25 de agosto de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
Thank you for your lovely review and recommendation! We’re delighted that our team looked after you and explained everything clearly, from the initial costs through to fitting day. We hope you enjoy your new flooring and look forward to welcoming you back to Floorstore in the future!
Excellent Product Advice and Customer Service
Excellent service, as always, from Paul. He's always spot on with advice, whether that's for carpets or harder to manage areas like kitchen/bathroom. Never disappointed with our choices. This time a great, hardwearing carpet, which Paul squeezed as many rooms as possible out of the piece we bought, making it really economical. Great customer service and attention to detail, even the fitters are fab! Thank you once again for being amazing.
25 de agosto de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
Thank you so much for your wonderful review! We’re delighted that Paul’s advice and attention to detail helped you find the perfect hardwearing carpet while making the most economical use of it across your rooms. We’ll be sure to share your kind words with Paul and our fitting team. Thank you for choosing Floorstore again, we really appreciate your continued support!
Very good service
Very good service. Lovely friendly staff and Colin was very helpful in choosing my laminate floor.
20 de agosto de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
Thank you for your lovely review! We’re delighted you received such friendly and helpful service. We’ll be sure to pass your kind comments on to Colin, and we hope you love your new laminate flooring!
Always a pleasure shopping hear
Always a pleasure shopping here, had a return visit today to purchase flooring for my new home office.
Great store and great flooring, looking forward to the fitting.
Big shout out to Robert at the store who’s looked after us on both occasions.
The fitter Sacko, deserves a shout out also.
Worked hard fitting our hallway in the summer heat last year and will be returning to fit our office flooring.
Sam
16 de agosto de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
Thank you, Sam! It means a lot that you chose to return to us for your new home office. Robert will be delighted to receive your kind words, and we’ll be sure Sacko hears them too, especially after tackling your hallway in last summer’s heat! We hope the office fitting goes brilliantly and that you love the finished room.
Great choice
Paul in store was clear, no grey and mixing his views on the flooring in store and the quality...this helped me when making a decision about what flooring to purchase. They were a wide range in store......so plenty to look at.
Paul and his team helped to get all the boxes in the car - it was a swift transaction, and I was able to use my Blue Light Card to get a good discount.
I would have rated 5 but they were no motion of delivery.
I would recommend taking a look in store.
15 de agosto de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
Paul’s honest guidance clearly helped when comparing the many options available, and it’s good to hear the team made loading everything into your car quick and easy. We’re sorry that delivery was not discussed, as this information should have been made clear during your visit. We appreciate you pointing this out and thank you for recommending the store.
Good experience
Paul was very lovely and helpful. Seen to straight away and helped fold and carry it to my car.
14 de agosto de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
Thank you for your lovely review! We’re delighted Paul was helpful and made everything easy for you. We’ll be sure to pass your kind words on to him.
Resposta da Floorstore - Wakefield
Thank you for the fantastic review! We’re delighted you found our team so friendly and helpful. We really appreciate your recommendation and hope to welcome you back to Floorstore again soon!
I’m really happy with my new floor
I’m really happy with my new floor. I didn’t know anything about lvt before I went into the Wakefield store. Colin was really helpful explained the process and options really well and provided an accurate estimate of costs, advised on the different shades and confirmed the fitting dates. Wayne the fitter was great too a really nice job, good communication throughout and super efficient ⭐️⭐️⭐️⭐️⭐️
27 de julho de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
We’re thrilled that you’re so happy with your new LVT flooring! It’s great to hear that Colin guided you through the options, costs and fitting arrangements so clearly, and that Wayne completed the installation to such a high standard. We’ll be sure to pass your lovely feedback on to them both, thank you for choosing Floorstore Wakefield!
LVT flooring
Paul at the Wakefield store has been really helpful and knowledgeable throughout with assisting us on choosing our LVT flooring. Looking forward to having it fitted in the next few weeks ! There is so much choice and a good range of brands at Floorstore to compare.
5 de agosto de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
Thank you for your lovely review! We’re delighted to hear that Paul at our Wakefield store was so helpful and knowledgeable while you chose your LVT flooring. We’ll be sure to pass on your kind words. We hope you love the finished result once it’s fitted!
Resposta da Floorstore - Wakefield
Thank you for the lovely review! We’re delighted you had a great experience from start to finish. We really appreciate your support!
Great service provided by nice staff…
Great service provided by nice staff who had professional product knowledge and understanding of what I needed
21 de julho de 2026
Resposta da Floorstore - Wakefield
Thank you for your lovely review! We’re delighted that our team provided great service and used their product knowledge to help you find exactly what you needed. We really appreciate your feedback and hope to welcome you back to Floorstore soon!
Paul was great and sorted my floor…
Paul was great and sorted my floor fitting booking with no fuss! Quick wait time and good price.
18 de julho de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
Thank you for your great review! We’re delighted Paul made arranging your floor fitting quick and hassle-free, and that you were happy with the price and waiting time. We’ll be sure to pass your kind comments on to him.
Great customer experience
I met your sale’s quality manager Paul today who explained the type of product available. I was looking to replace my kitchen floor with a more hard wearing surface. Paul sorted me a a product I was happy with and very efficient in arranging for the job to be completed within a 3 week timescale.
17 de julho de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
Thank you for your wonderful review! We’re delighted Paul helped you find the right hard-wearing flooring for your kitchen and arranged everything so efficiently. We’ll be sure to pass your kind comments on to him, and we look forward to completing your new floor.
Quality flooring at a competitive price with knowledgeable staff
I went into the Floorstore a few weeks ago to look at Lvt. When I walked in the store I was greeted with a friendly smile and asked if I needed any help. I explained that I had brought samples of everything I was getting in the bathroom and was looking for Lvt to blend in with them. Colin quickly pointed out where the types of flooring was and where to look for click flooring. He then held my samples and walked around with me and we discussed what I wanted it to look like. He then gave me his thoughts on what would go well with my samples. After comparing different colours and styles and talking things through, I loved one of his suggestions. So today, I returned to buy the flooring and he remembered me. He looked after me throughout the whole process. Colin was friendly professional and smiling, he helped me work out how much I would need and he checked stock levels to ensure it was in stock. If you’re looking to buy quality flooring at a very competitive price and you want fantastic service from someone who knows all about flooring, then go to the Floorstore in Wakefield and see Colin. Highly recommended.
15 de junho de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
Hi
Thanks for the review. Glad to hear Colin was able to help you find your new floor.
Regards
Liz
Lino flooring
Really helpfull staff and good price on the product
15 de junho de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
Hi Luke
Thanks for the review.
Regards
Liz
Staff go above and beyond
Molly went above and beyond when I changed my mind about the tiles I had ordered. She kept me informed constantly and efficiently cancelled my old order and put in my new one.One very happy customer.
5 de junho de 2026
Opinião espontânea
Resposta da Floorstore - Wakefield
Hi Janet,
Thank you for your wonderful review! We’re so pleased to hear Molly went above and beyond to help when you changed your mind about your order.
It’s great to know she kept you informed throughout and made the process as smooth and efficient as possible. We’ll be sure to pass on your kind words to her.
We really appreciate your feedback and are delighted to hear you’re one very happy customer!
Resposta da Floorstore - Wakefield
Hi Wendy,
Thank you for your lovely review! We’re so pleased to hear you received excellent service once again.
We really appreciate your continued support and look forward to seeing you again soon!
Very professional approach
Very professional approach, listened to my requirements and came up with first class service and solutions.
Staff were very helpful and arranged delivery requirement as needed.
Will definitely use the Floorstore for future requirements.
19 de março de 2026
Resposta da Floorstore - Wakefield
First class service and solutions. We'll take that, Steve. Really glad the team took the time to listen and get the delivery sorted exactly as you needed. We'll look forward to seeing you again next time. Thanks for the kind words!
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