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Floorstore - Wakefield Opiniões 

189
•
TrustScore: 4.5 em 5

4,7

3B Ings Road, Ings Road Retail Park, WF1 1RN Wakefield, West Yorkshire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Paul was excellent in store found us a suitable alternative to a much more expensive carpet we were matching up & gave us a competitive quote against a floor we were quoted for as well. Knowledgeable,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Exceptional service from start to finish. The staff at Floorstore, Cross Gates were very helpful and knowledgable. Rob came out quickly to measure up and give a quote, he was professional and friendly... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent customer service at Floorstore Wakefield! A special thanks to Robert for his outstanding patience, professionalism, and friendly approach. He took the time to answer all my questions without... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Paul was a pleasure to work with sorting out another carpet for our house. He is always polite, friendly and helpful- a credit to the store. Will definitely be back when we do our next room.

A empresa respondeu


Informações sobre a empresa

  1. Loja de pisos
  2. também em
  3. Empreiteiro para instalação/reparação de pisos
  4. Fornecedor de pisos de madeira e laminados
  5. Loja de camas
  6. Loja de carpetes

Escrito pela empresa

Floorstore Wakefield is a 14,000 square foot showroom, split across two levels. We designed it inch by inch to offer a unique customer experience, both visually and physically. Displayed to be logical and inspiring, we hope to give customers the best chance of choosing their perfect floor or bed. With 10,000 square feet devoted to showing their most fantastic range of flooring available to suite all varieties of budgets and tastes. The other 4,000 square feet will display a huge selection of beds, along with other bedding accessories.

We've Got You Covered

Escrito pela empresa

Price Match Promise
Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
Flexible Finance
We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
Measuring & Estimating Service
Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
Fitting Service
We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
Blue Light & Armed Forces Discount
We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.

Informações de contacto

  • 3B Ings Road, Ings Road Retail Park, WF1 1RN, Wakefield, West Yorkshire, Reino Unido

  • 01924362642
Promotion box for Floorstore - Wakefield

Get FREE underlay on any flooring order

Ask in store for details

4,7

Excelente

TrustScore: 4.5 em 5

189 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 85% das suas opiniões negativas

Geralmente responde em 48 horas

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4,7

Todas as opiniões

(189)

874 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service, great floor

Great service - great floor

Basically everything went well from start to finish - from choosing our flooring, to the measuring, to the fitting. I couldn't be more pleased and we are already planning our next floor

28 de março de 2025
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi Jo,

Thanks for the review, glad to hear that everything went well. Let us know if we can help with your next floor!

Regards
Isaac

Classificada 5 em 5 estrelas

Very happy customer

Knowledgeable staff with great customer service and after sales advice. Fitters were well organised, professional, friendly and helpful. Their craftsmanship is excellent. A great service from start to finish.

14 de março de 2025
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi Jenny

Thanks for the review, it's greatly appreciated.

Regards

Liz

Classificada 5 em 5 estrelas

Scott in the Wakefield branch was great…

Scott in the Wakefield branch was great from start to finish. We came in for a comparison quote with the intention to shop around, but loved the fact that prices were really great and Scott didn’t push the sale, just answered all of our questions and made the experience hassle free. I would definitely recommend!
Our filters were great too, JLT Carpet Fitters. So friendly and quick. The job was carpet for 3 bedrooms, stairs & landing, to be fitted over 2 days, but they were in and out over those 2 days, in the space of around 3hrs.
I couldn’t be happier with the finished results.

17 de fevereiro de 2025
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi Laura

Thanks for the review. Glad to hear you had a hassle free experience with Scott and the fitters.

Regards

Liz

Classificada 5 em 5 estrelas

Molly provided excellent customer…

Molly provided excellent customer service and the whole team were very knowledgeable and helpful!

11 de fevereiro de 2025
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Thanks for the review. We pleased to hear Molly gave you excellent customer service.

Regards

Liz

Classificada 5 em 5 estrelas

Lovely experience

The sales assistant Molly was pleasant, knowledgeable and very helpful. The order came on time and was fitted well.

The product itself is of good quality and I am very pleased with it.

1 de fevereiro de 2025
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi Beverley

Thanks for the review. Glad to hear you had a lovely experience with Molly.

Regards

Liz

Classificada 5 em 5 estrelas

10/10 for service

The salesmen are very friendly and not pushy at all for a sale, I was left to have a good look around and make an informed choice of what I wanted. The salesman was very knowledgeable of all the product in the store and gave me the best advice of what to get to go over my underfloor heating systen id already got down within my home he acted in a friendly but professional manner, and not once did he make me feel silly with all the 101 questions I had for him
i was treated with the upmost respect patience and kindness throughout my whole experience many thanks John & Tracy

31 de janeiro de 2025
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logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi Tracy

Thanks for the review, it's greatly appreciated. Glad to hear the team were on hand to help you and give you the advice you needed.

Regards

Liz

Classificada 5 em 5 estrelas

VERY HAPPY!

VERY HAPPY!
From the staff in-store that organised the fitting dates, the stock and everything in between; we are more than happy with the service provided!
The day of the fitting, two gentlemen arrived and promptly uplifted and removed the previous flooring and advised me on the best possible fitting for the area; and what would look best in the space. They got straight to work on installing the laminate purchased, remained very professional throughout and finished the installation very quickly, and to a very very high standard.(so much so that we have now requested the fitters originally provided, for all future jobs)
I have to say, after being quoted much higher prices by other companies, we were hesitant to believe that the extremely low price provided by Floorstore would amount to a similar quality of product and finish in comparison to other traders we have received quotes from; but decided to move ahead due to the overwhelmingly positive feedback provided about Floorstore from other customers.
I am honestly able to say that the entire experience has been amazing and WE WILL be returning as a customer - Our floor looks absolutely amazing, we paid a VERY good price for installation and the materials required; and received a great pair of fitters on the day.

Wishing you all the best for now and the future!
Regards, R + J

28 de janeiro de 2025
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi James

Thanks for the review. Pleased to hear your new laminate looks amazing. I'll share your feedback with the team at Wakefield.

Hope to see you again.

Regards

Liz

Classificada 5 em 5 estrelas

Staff were very helpful and polite in…

Staff were very helpful and polite in store. Knowledgeable about the products. Delivery to store was quicker than expected, and delivery to home was well organised and efficient. Products are of good quality, I have purchased floor covering, carpets and beds from Floorstore and would highly recommend.

31 de dezembro de 2024
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi Sarah

Thanks for the recommendation. Glad to hear you're pleased with your new flooring and beds.

Regards

Liz

Classificada 5 em 5 estrelas

Absolutely brilliant

Absolutely brilliant! Molly was amazing at helping us with the carpets and laminate flooring. Helped us with the measurements and made sure we had everything we needed. Scott was brilliant also, we had a lot of stuff that we didnt end up using and he was happy to help us with refunding these and doing swaps for other items we needed instead. Extremely helpful staff, very friendly and had us laughing the whole time. Great enviroment!

11 de janeiro de 2025
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi Melissa

Thanks for the review. I'll share your feedback with the team at Wakefield. Glad to hear they had you laughing.

Regards

Liz

Classificada 5 em 5 estrelas

Carpet fitter was friendly and professional

Managed to get a carpet in for Christmas. The carpet fitter was experienced and friendly. Fitted it a timely manner.

20 de dezembro de 2024
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi Ann

Thanks for the review.

Glad you got your new carpet fitted before Christmas.

Regards

Liz

Classificada 5 em 5 estrelas

Excellent service

Was really pleased with the service we recieved at Floorstore, Scott was really helpful and very knowledgeable I would definatly go to floorstore when I get carpets for the rest of my house the quality is really good. The carpet fitters were also very good they did a brilliant job of fitting our carpet. Thankyou

12 de dezembro de 2024
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi Lynn

Thanks for the review, glad to hear you're pleased with your new carpet.

I'll share your feedback with Scott.

Regards

Liz

Classificada 5 em 5 estrelas

Not just any Floor store

First and foremost a big thank you to Scott who was helpful, informative and patient as we examined the many options.
The service from the Floorstore was exemplary from planning to installation.

9 de dezembro de 2024
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi David

Thanks for the review. I'll share your feedback with Scott.

Regards

Liz

Classificada 5 em 5 estrelas

Absolutely obsessed with our new…

Absolutely obsessed with our new flooring, thank you Rob for helping us choose the right flooring for our space. Perfect and stress free from start to finish. Thank you

13 de dezembro de 2024
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi Rebecca

Thanks for the review. Glad to hear you're pleased with your new floor. I'll share your feedback with Rob.

Regards

Liz

Classificada 5 em 5 estrelas

Great attention to detail from the in…

Great attention to detail from the in store staff.
The fitters who did the carpets (pretty much full upstairs and staircase) were courteous and tidy in their work
Fully recommended

10 de dezembro de 2024
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Thanks for the recommendation, I'll share your feedback with the team at Wakefield.

Regards

Liz

Classificada 5 em 5 estrelas

Outstanding service from start to…

Outstanding service from start to finish!
From Rob at the shop helping us choose our flooring to the top lads fitting everything for us. I seriously wouldn’t choose anywhere else to go for floor covering! Brilliant! Thanks a million!

25 de novembro de 2024
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi Emma

Thanks for the review. Glad to hear you got outstanding service from the team. I'll share your feedback with Rob.

Regards

Liz

Classificada 5 em 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. Helped us decide what we needed and told us about the different types of flooring. Sent us a guy named Sid to fit and he was also absolutely A1. Helped me with moving sofas as and where, kept us updated with what he was doing and did everything to ensure we was happy with everything. Cannot fault the service from start to finish. Highly recommend.

14 de dezembro de 2024
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi Tokir

Thanks for the recommendation, it's greatly appreciated.

Regards

Liz

Classificada 5 em 5 estrelas

All good

Carpet is lovely - just what we wanted. The fitters were really great too. Very happy.

12 de dezembro de 2024
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi Heather

Thanks for your review. Glad to hear you're happy with your new carpet.

Regards

Liz

Classificada 5 em 5 estrelas

Helpful

Scott was very Polite , friendly , very helpful , knowledgeabl , this is my second carpet from the floor store and I will definitely be going back .

14 de novembro de 2024
Opinião espontânea
logótipo da Floorstore - Wakefield

Resposta da Floorstore - Wakefield

Hi Jackie

Thanks for your review. Glad to hear you're pleased with your new carpet.

Regards

Liz

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