I spoke to Matt today, and he was a very friendly and helpful gentleman from the outset. I would say he's now close to becoming my second favourite Brummie, behind my team leader, who still hold... Ver mais
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Absolutely seamless experience. Penny was super responsive to messages and did everything to help with my questions with a smile and a professionalism that is lacking in a lot of industry’s. Highly r... Ver mais
A empresa respondeu
Got in touch with floridatix as we needed theme park tickets asap . Booked the holiday last-minute so everything was a rush . Penny was our port of call and she was fantastic. Sorted the tickets immed... Ver mais
A empresa respondeu
Our absolute go to for all ticket bookings. We have used Florida Tix several times now and always find the tickets to be fairly priced and the customer service second to none. Fast, friendly, great co... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FloridaTix are the UK's leading Florida ticket experts! We specialise in Disney tickets, Universal tickets, SeaWorld tickets & top Florida attractions at unbeatable prices. Book your tickets now with deposits from just £20 per person. Trusted by thousands of UK customers. UK-authorised seller of official Orlando Theme Parks
Informações de contacto
First Floor New Oxford House, 16 Waterloo Street, B2 5UG, Birmingham, Reino Unido
- 0330 100 3130
- tickets@floridatix.com
- floridatix.com
4,8
Excelente
569 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 16% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jennie was extremely helpful
Jennie was extremely helpful. Resolved my issue quickly. Excellent customer service.
28 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your kind feedback! We're really pleased to hear that Jennie was able to resolve your issue quickly and provide a smooth experience.
We’ll be sure to pass on your lovely comments to her — she’ll be delighted to hear them. Thanks again for taking the time to share your experience!
Good service
Had a bit of confusion with the weekend automated message but vanessa sorted straight away. Quick and easy
27 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your review!
We’re sorry for any initial confusion with the weekend automated message, but we’re really pleased to hear that Vanessa was able to resolve everything quickly for you.
It’s great to know you still found the overall experience quick and easy. We appreciate your feedback and hope you have a fantastic trip!
Is to use website and easy booking
Is to use website and easy booking. Great price
26 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your review!
We’re really pleased to hear you found the website easy to use and the booking process straightforward, as well as getting a great price—that’s exactly what we aim to deliver.
We appreciate your feedback and hope you have a fantastic trip!
Very good …
It was straightforward and cheaper than anyone else.
21 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your review!
We’re really pleased to hear you found the process straightforward and that we were able to offer great value compared to others—that’s exactly what we aim for.
We appreciate your feedback and hope you have a fantastic trip!
Great service
Jennie was so helpful. Was able to get me lots of different options & prices for Orlando theme parks.
Quick to send the tickets once purchased. Great service.
27 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your fantastic review!
We’re so pleased to hear that Jennie was able to provide you with a range of options and prices to suit your plans. It’s great to know the tickets were sent through quickly and that you had a smooth experience from start to finish.
We’ll be sure to pass your kind feedback on to her. Thanks again, and we hope you have an amazing time in Orlando!
Have purchased on a few occasions and…
Have purchased on a few occasions and been happy with the service. Had additional questions and Sarah responded quickly and professionally. Her knowledge around validity and use of tickets and how we needed it to work for our needs was exactly what we needed.
27 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your continued support and for taking the time to leave such a lovely review!
We’re really pleased to hear you’ve been happy with our service on multiple occasions, and that Sarah was able to assist you so effectively. It’s great to know her knowledge and quick response helped ensure everything worked perfectly for your plans—that’s exactly the level of service we aim to provide.
We’ll be sure to pass your kind feedback on to her. Thanks again, and we hope you have an amazing trip!
Resposta da FloridaTix
Thank you for your review!
We’re really pleased to hear you found the booking process simple and easy to understand—that’s exactly what we aim for.
We appreciate your feedback and hope you have a fantastic trip!
Easily booked - Hassle free
easily booked, hassle free and very quick. fingers crossed the delivery of them via email 15 days pryor to flying is just as good as the booking was
24 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your review!
We’re really pleased to hear your booking experience was quick, easy, and hassle-free. That’s exactly what we aim for.
Rest assured, your tickets will be delivered via email as planned, and our team is here if you need anything at all in the meantime. We’re confident the rest of your experience will be just as smooth!
Have an amazing trip ✨
Confirmation of Booking
Easy to book & excellent response from customer service when I thought I had booked incorrectly.
25 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your kind review!
We’re really glad to hear you found the booking process easy, and that our customer service team was able to quickly put your mind at ease. That’s exactly what we’re here for.
We appreciate your feedback and hope you have a fantastic trip!
Great site!
The website was very easy to use. The Universal tickets were a great price and arrived by email within 5 minutes of me ordering. I could then see them straight after on Universal’s app. Highly recommended
24 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your fantastic review!
We’re so pleased to hear you found the website easy to use and that you were happy with the price of your Universal tickets. It’s great to know everything arrived quickly and linked straight into the app—that’s exactly the seamless experience we aim to provide.
We really appreciate your recommendation and hope you have an amazing time!
Nice and easy again,
Nice and easy again,, it's nice when things are just kept simple not over complicated took less than 5 minutes to find what I was after and get it booked.
22 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your great review!
We’re really pleased to hear you found the process nice and simple—that’s exactly what we aim for. Being able to find what you need and get it booked quickly makes all the difference.
We appreciate your continued support and hope you have an amazing trip!
Fantastic service
I placed an order yesterday for my Florida tickets and managed to type my email address wrong.
I called up today and got through instantly to Matthew.
Matthew was so friendly polite and helpful changed my email address and put my mind at ease that I’d booked what i wanted to book. Matthew was excited about my trip and offered really useful suggestions whilst sorting out my mistake
Some of the best service I have had in years!
22 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for taking the time to share your experience!
We’re really pleased to hear that Matthew was able to help so quickly and put your mind at ease. It’s great to know he not only resolved the issue with your email address but also shared in your excitement and offered helpful tips for your trip—that’s exactly the kind of service we aim to provide.
We’ll be sure to pass your kind words on to him. Wishing you an amazing time in Florida—we’re sure you’re going to have a fantastic trip!
Great customer service
Great customer service, very helpful and knowledgeable. Booked our 2026 tickets in the Black Friday sale
25 de novembro de 2025
Opinião espontânea
Resposta da FloridaTix
Thank you for your kind feedback!
We’re so pleased to hear you found the team helpful and knowledgeable when booking your 2026 tickets—especially during the busy Black Friday period. It’s great to know you had a positive experience with FloridaTix.
We really appreciate your support and hope you have an amazing trip!
FloridaTix are Reliable, Trustworthy and efficient
This will be our second time using FloridaTix, the first time being in 2019 for myself and my wife, and this year for myself, my wife, my sister in law and her two children, and as expected the service has been phenomenal, even after i made a mistake with the tickets, janie from FloridaTix sorted it out swiftly and without question. very pleased with their service and will certainly be using again.
21 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your continued support!
We’re delighted to hear that you chose FloridaTix again for your trip, and that the experience lived up to expectations for you and your family. It’s especially great to know that Jennie was able to step in and quickly resolve the ticket issue for you—these things happen, so it’s good to hear it was sorted smoothly.
We really appreciate your kind words and loyalty, and we look forward to helping you plan your next trip!
Jennie was extremely helpful
Jennie was extremely helpful. Changed over our tickets and it also worked out cheaper for us. I have used floridatix many times before and will continue to do so. Highly recommend.
20 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thanks for your lovely feedback!
We’re so pleased to hear that FloridaTix Jennie was able to help switch your tickets and even save you some money—that’s always a great result. We’ll be sure to pass on your kind comments to her.
It’s fantastic to know you’ve booked with us multiple times and continue to choose us for your plans. Your recommendation really means a lot to the team.
We look forward to helping you again in the future!
Jennie was so helpful
Jennie was so helpful. I had bought some tickets and wanted to change them but wasn’t sure if I would be able to. I sent an email last on a Saturday night and didn’t expect a response until at least Monday. Early on Sunday I received a response and numerous replies from Jennie and the tickets were amended. Jennie was so efficient and communicated so clearly. I have always used a different company for tickets but will be using Florida Tix now in future
19 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your kind words!
We’re delighted to hear about your positive experience and that Jennie was able to assist you so quickly—even over the weekend. Providing clear communication and efficient support is something we truly value, so it’s fantastic to know Jennie delivered just that.
We really appreciate you choosing us, and it means a lot to hear you’ll be using Florida Tix again in the future. We look forward to helping you with your next trip!
Kind regards,
The Florida Tix Team
Lovely helpful staff
Spoke to Penny who was incredibly helpful and she helped me purchase everything required. She even extended our payment terms to help with the last minute booking of our holiday. Couldn't ask for a nicer service - thank you.
16 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your wonderful feedback!
We’re so pleased to hear that Penny was able to support you with your booking and make the process as smooth as possible—especially with a last-minute holiday. It’s great to know her flexibility and helpful approach made a difference.
We’ll be sure to pass along your kind words to Penny. Thanks again for choosing Florida Tix, and we hope you have an amazing trip!
Kind regards,
The Florida Tix Team
Bought the tickets early hoping it…
Bought the tickets early hoping it would be the cheapest.
A week later the tickets were cheaper.
Contacted them and spoke to a very rude lady who didn’t care and didn’t want to discuss it.
20 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your feedback.
We’re sorry to hear about your experience and that you were disappointed with both the price change and the service you received. This is certainly not the level of customer care we aim to provide.
As ticket prices can fluctuate based on supplier pricing and availability, we’re unfortunately not always able to match or refund the difference after purchase. However, we completely understand how frustrating this can be, and we’re especially concerned to hear about the interaction you described.
We would really appreciate the opportunity to look into this further. Please contact our team at tickets@floridatix.com for the attention of Vanessa with your booking details so I can review what happened and address your concerns properly.
Great service as always used a few…
Great service as always used a few times over the years. Paid for the £50 cancellation insurance and as we couldn’t attend the Clearwater trip we used this and the money was refunded back into my bank account within a few days.
1 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your continued support and for taking the time to leave such a great review!
We’re delighted to hear that you’ve had consistently positive experiences with us over the years. It’s also great to know that the cancellation protection worked smoothly for you and that your refund was processed quickly.
We really appreciate your loyalty and look forward to helping you again in the future!
Kind regards,
The Florida Tix Team
really pleased cheap price sorted fast…
really pleased cheap price sorted fast prnny was great
15 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your lovely feedback!
We’re so pleased to hear you were happy with the price and the quick service. Penny will be delighted to know she made such a positive impression—she’ll really appreciate your kind words.
Thanks again for choosing Florida Tix, and we hope to help you again soon!
Kind regards,
The Florida Tix Team
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