I spoke to Matt today, and he was a very friendly and helpful gentleman from the outset. I would say he's now close to becoming my second favourite Brummie, behind my team leader, who still hold... Ver mais
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Absolutely seamless experience. Penny was super responsive to messages and did everything to help with my questions with a smile and a professionalism that is lacking in a lot of industry’s. Highly r... Ver mais
A empresa respondeu
Got in touch with floridatix as we needed theme park tickets asap . Booked the holiday last-minute so everything was a rush . Penny was our port of call and she was fantastic. Sorted the tickets immed... Ver mais
A empresa respondeu
Our absolute go to for all ticket bookings. We have used Florida Tix several times now and always find the tickets to be fairly priced and the customer service second to none. Fast, friendly, great co... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FloridaTix are the UK's leading Florida ticket experts! We specialise in Disney tickets, Universal tickets, SeaWorld tickets & top Florida attractions at unbeatable prices. Book your tickets now with deposits from just £20 per person. Trusted by thousands of UK customers. UK-authorised seller of official Orlando Theme Parks
Informações de contacto
First Floor New Oxford House, 16 Waterloo Street, B2 5UG, Birmingham, Reino Unido
- 0330 100 3130
- tickets@floridatix.com
- floridatix.com
4,8
Excelente
569 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 16% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing service this morning from…
Amazing service this morning from Jennie. Had to make some changes to our booking this morning and Jennie was amazing, with everything changed very quickly. Brilliant customer service.
21 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your fantastic feedback!
We’re delighted to hear that Jennie was able to assist you so quickly with your booking changes and provide such brilliant service. We’ll be sure to pass on your kind words to her—she’ll be thrilled to hear them.
Thanks again for choosing Florida Tix, and we look forward to helping you again in the future!
Kind regards,
The Florida Tix Team
Thank You Sarah
Thank You Sarah. I was very apprehensive and confused with the whole passes and ticket situation for my families holiday to Florida but having spoken with Sarah she fully explained all the options and even gave great advice as to what she had personally experienced. This was so helpful and made the whole process much easier. Sarah even made some changes we needed prior to the start of our holiday and just showed how flexible and committed to us she was. Without doubt I would recommend using Sarah and FloridaTix for any of your holiday needs.
15 de dezembro de 2025
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your thoughtful review!
We’re really pleased to hear that Sarah was able to put you at ease and guide you through the different ticket and pass options. Planning a Florida holiday can feel overwhelming, so it’s great to know her advice and personal insight helped make the process clearer and easier for you.
It’s also wonderful to hear how helpful and flexible she was in making those last-minute changes—Sarah will be delighted to receive your kind feedback.
Thank you for your recommendation, and we hope you and your family have an amazing holiday!
Kind regards,
The Florida Tix Team
Outstanding customer service from Penny!
Customer service has been outstanding! Now, normally I am an incredibly diligent person, but I made a mistake when booking my tickets way back when and I only realised today, when I received my e-tickets and tried to link them to Disney. I emailed straight away and Penny was there responding in a flash. My heart was in my throat as it is a LOT of money! But she was great with her quick responses to my questions and ideas to help resolve the situation. I'm hopeful it has now all been sorted and in a few days, I will be able to relax!
14 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for taking the time to share your experience!
We completely understand how worrying it can feel when something doesn’t look quite right with a booking—especially when it’s such an important part of your trip. We’re so pleased Penny was able to respond quickly and support you through resolving the issue.
Providing reassurance and clear guidance in moments like this is exactly what we aim for, and it’s great to hear Penny was able to help put your mind at ease.
If there’s anything further you need, please don’t hesitate to reach out. We hope everything is now sorted and that you can relax and look forward to your trip!
Kind regards,
The Florida Tix Team
Amazing service with Floridatix
Amazing service with Floridatix
I stupidly made a spelling error when purchasing my tickets a quick phone call with penny soon rectified my error and tickets were sent instantly to the correct email. Thank you penny for all your help and peace of mind.
14 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your kind review!
We’re so pleased to hear that Penny was able to quickly resolve the issue and get everything sorted for you. Mistakes can happen, so it’s great to know she was able to step in and provide fast, reassuring support.
We’ll be sure to pass on your thanks—she’ll really appreciate it!
Thanks again for choosing Florida Tix, and we hope you have an amazing trip.
Kind regards,
The Florida Tix Team
I had tried to purchase multiple times…
I had tried to purchase multiple times on the FloridaTix website but the card payment system was not working. Sarah from customer experience reached out to me and with the help of the IT team managed to resolve the payment portal issues. My review would be 1* if not for Sarah quickly resolving the issue and checking in afterwards to ensure I had managed to link the tickets to my Disney account. Problems happen - how a company deals with that problem to ensure a customer is happy tells me all I need to know. Highly recommend.
12 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your detailed feedback!
We’re really sorry to hear about the issues you experienced with the payment process, but we’re so pleased that Sarah was able to step in quickly and get everything resolved for you. It’s great to know she kept you updated and followed up to make sure everything was working as it should.
You’re absolutely right—while problems can occasionally happen, it’s how we respond that matters most. We’re glad Sarah and our IT team were able to turn your experience around.
Thank you for your recommendation, and we truly appreciate your understanding. We look forward to helping you again in the future!
Kind regards,
The Florida Tix Team
Great value and easy to deal with
11 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your great review!
We’re so pleased to hear you found our tickets to be great value and the process easy to deal with—that’s exactly what we aim for.
We really appreciate your support and look forward to helping you again in the future!
Kind regards,
The Florida Tix Team
Excellent service from Sarah
Excellent service and price match. Sarah has been absolutely amazing, very friendly, extremely helpful & efficient. Always on hand to help regarding our large family booking which has taken the stress out of everything. Thank you :)
11 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your wonderful review!
We’re delighted to hear that you were happy with both our pricing and service, and that Sarah was able to support you throughout your large family booking. Taking the stress out of planning is exactly what we aim for, so it’s fantastic to know she made such a positive difference.
We’ll be sure to pass on your kind words to Sarah—she’ll really appreciate them!
Thank you again for choosing Florida Tix, and we hope you have an amazing trip.
Kind regards,
The Florida Tix Team
Great company to buy from.
Buying tickets was easy and I particularly like the option to pay a deposit and the balance later. Great as there are lots of other costs when planning a trip to Disney.
10 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your great review!
We’re so pleased to hear you found the booking process easy and that the deposit option was helpful when planning your trip. We know there can be lots of costs involved, so offering flexible payment options is something we’re really proud of.
Thanks again for choosing Florida Tix, and we hope you have an amazing time at Disney!
Kind regards,
The Florida Tix Team
So easy to book and arrange trips
So easy to book and arrange trips. I have used this company several times and got good deals.
4 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your lovely review!
We’re so pleased to hear you found the booking process easy and that you’ve been able to take advantage of some great deals with us over the years. Your continued support means a lot.
We look forward to helping you plan your next trip!
Kind regards,
The Florida Tix Team
Very friendly
Very friendly, helpful and supportive staff. Jennie has been a great help regarding our booking which has taken the stress out of everything.
10 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your kind review!
We’re so pleased to hear that you found our team friendly and supportive, and that Jennie was able to help take the stress out of your booking. That’s exactly the experience we aim to provide.
We’ll be sure to pass on your lovely feedback to Jennie—she’ll really appreciate it!
Thanks again for choosing Florida Tix, and we look forward to helping you again in the future.
Kind regards,
The Florida Tix Team
Florida park tickets
I was having a problem booking my tickets online. I contacted Floridatix and Penny helped me with purchasing the best package for us. Penny was very helpful and kept in contact via email. Thank you for all your help Penny
9 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your lovely review! We’re so glad Penny was able to help you with your booking and find the best package for you.
It’s great to hear she kept in touch and made the process smooth and easy. We’ll be sure to pass on your kind words to her—she’ll really appreciate it!
Thanks again for choosing Floridatix 😊
Thanks Matthew
Thanks Matthew, you were very clear and polite and answered all of my queries
9 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your lovely feedback! We’re so pleased to hear that Matthew was able to assist you clearly and politely while answering all of your queries.
We’ll be sure to pass on your kind words to him—it will mean a lot. Thanks again for taking the time to share your experience! 😊
Excellent highly recommend excellent…
Excellent highly recommend excellent customer service penny is a lovely lady helped me so much thank you x
7 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your kind words and recommendation! We’re really glad to hear you had such a positive experience. Penny will be delighted to know she was able to help and make a difference.
We truly appreciate your feedback and support—it means a lot to us! 💙
Penny found me the best price for both…
Penny found me the best price for both my initial full ticket order and then again for my discovery cove tickets which I added on. She was very helpful at advising the best ticket options which gave the best value for money at the best prices. Will definitely use again.
3 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your kind review! 😊
We’re delighted to hear that Penny was able to help you find the best value for both your ticket packages and your Discovery Cove addition. She’ll be thrilled to know her advice made a difference to your trip planning.
We really appreciate your support and look forward to helping you again in the future! 🌟
Thank you Penny for making the booking…
Thank you Penny for making the booking process easy and for being a great help and support and for making it so easy for us we will definitely be using you again and will definitely be recommending you to all our friends and family thanks again
5 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your lovely review! 😊
We’re so pleased to hear that Penny made the booking process easy and provided the support you needed throughout. She’ll be delighted to know she made such a positive impact on your experience.
We really appreciate your recommendation to friends and family—it means a lot to us! We look forward to helping you again in the future ✨
Smooth and quick
Really easy process - the email for tickets came through a lot quicker (same hour). Was a bit concerned as when I received the email confirmation of order after payment, this said I would receive our tickets within 72 hours. We needed them in 24 hours. Tickets came within 15 minutes of online submission. Also customer services came back to me within 20 minutes even though it was after hours.
QR code on tickets for Universal worked perfectly with Universal app.
30 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your great review! 😊
We’re so pleased to hear that the booking process was quick and easy, and that your tickets arrived much faster than expected—especially when you needed them in a short timeframe. It’s also fantastic to know our customer service team were able to respond promptly, even out of hours.
We’re glad everything worked smoothly with your Universal tickets and the QR code too!
We really appreciate your feedback and hope to help you again in the future 🌟
Trustworthy and best price
Always easy to book with and offer competitive prices, but this company had the best offers for halloween horror nights. Although we did have to pay in full, where as another company was reserve the date with a deposit, so possibly better for some people. But we know we have to pay in full every year with florida tix so its not a problem.
24 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your continued support and for sharing your feedback! 😊
We’re really pleased to hear you found our prices competitive and that we had the best offers for Halloween Horror Nights 🎃
We appreciate your comments regarding the payment options. While we do require full payment at the time of booking, we’re glad this worked for you and that you were happy with the value provided.
Thank you again for choosing us each year—we look forward to helping you with your next trip! 🌟
floridatix have been excellent sorting…
floridatix have been excellent sorting out my tickets Penny and the team are a credit to the company
2 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your kind words! 😊
We’re delighted to hear you had an excellent experience and that Penny and the team were able to help with your tickets. They’ll be so pleased to receive your feedback!
We really appreciate your support and hope to assist you again in the future 🌟
Penny found me the best quote and I was…
Penny found me the best quote and I was able to secure with a minimal deposit- very happy and will definitely buy through her again for future orders
3 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your lovely review! 😊
We’re so pleased to hear that Penny was able to find you the best quote and help secure your booking with a minimal deposit. She’ll be delighted to know you’re happy with the service provided.
We really appreciate your support and look forward to helping you again with your future bookings 🌟
fantastic service
Penny from floridatix was very quick to respond and provide me with a quote for seaworld tickets and a full breakdown. She was friendly and got my tickets booked in no time at all . Would highly recommend cannot wait to use my tickets in July! Thanks again, Marisa Forbes
3 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your wonderful review, Marisa! 😊
We’re delighted to hear that Penny was able to assist you quickly with a detailed quote and make the booking process smooth and easy. She’ll be so pleased to know her friendly service made a difference.
We hope you have an amazing time using your tickets in July—how exciting! ☀️🌊
Thank you again for your recommendation, and we look forward to helping you with your next trip 🌟
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