I spoke to Matt today, and he was a very friendly and helpful gentleman from the outset. I would say he's now close to becoming my second favourite Brummie, behind my team leader, who still hold... Ver mais
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Leia as opiniões dos outros
Absolutely seamless experience. Penny was super responsive to messages and did everything to help with my questions with a smile and a professionalism that is lacking in a lot of industry’s. Highly r... Ver mais
A empresa respondeu
Got in touch with floridatix as we needed theme park tickets asap . Booked the holiday last-minute so everything was a rush . Penny was our port of call and she was fantastic. Sorted the tickets immed... Ver mais
A empresa respondeu
Our absolute go to for all ticket bookings. We have used Florida Tix several times now and always find the tickets to be fairly priced and the customer service second to none. Fast, friendly, great co... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FloridaTix are the UK's leading Florida ticket experts! We specialise in Disney tickets, Universal tickets, SeaWorld tickets & top Florida attractions at unbeatable prices. Book your tickets now with deposits from just £20 per person. Trusted by thousands of UK customers. UK-authorised seller of official Orlando Theme Parks
Informações de contacto
First Floor New Oxford House, 16 Waterloo Street, B2 5UG, Birmingham, Reino Unido
- 0330 100 3130
- tickets@floridatix.com
- floridatix.com
4,8
Excelente
569 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 16% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy to book and conformation was…
Very easy to book and conformation was instant. I made some errors whilst booking that was fixed without any fuss
3 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your great review! 😊
We’re so pleased to hear that you found the booking process quick and easy, and that your confirmation came through straight away. It’s also great to know our team could resolve your booking errors quickly and without any hassle.
We really appreciate your feedback and hope to assist you again in the future 🌟
Jennie was absolutely amazing in…
Jennie was absolutely amazing in helping switching my theme park tickets from this year until next. Top class customer service and the reason we keep coming back to Floridatix
1 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your kind review! We’re delighted to hear that Jennie was able to help you switch your theme park tickets so smoothly.
Providing top-class customer service is something we take great pride in, and it’s fantastic to know Jennie made such a positive impact on your experience. We’ll be sure to pass on your lovely feedback to her.
We truly appreciate your continued support and look forward to helping you again for your next trip!
Penny was so helpful even though there…
Penny was so helpful even though there was an issue with my payment going through. She was very patient and helpful!
1 de abril de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your lovely review! We’re really pleased to hear that Penny was able to help, especially while you were experiencing payment issues.
Her patience and willingness to assist are exactly what we strive for, so it’s great to know she made a positive difference to your experience. We’ll be sure to pass your kind feedback on to her.
We truly appreciate your support and hope to assist you again soon!
Penny - Great customer service!
Made a booking today with Penny. She is very friendly and informative and made the experience today seamless and pleasant. Fabulous customer care. Thanks 😊
30 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your wonderful review! We’re so pleased to hear that Penny made your booking experience seamless and enjoyable.
Her friendly and informative approach is exactly what we aim for, so it’s fantastic to know she provided such fabulous customer care. We’ll be sure to share your kind feedback with her.
We really appreciate your support and look forward to helping you again in the future!
Customer service
Penny and Matthew very helpful when booking with them and process made so easy
However after booking I realised I had made an error and was concerned over whether I could change
I phoned and they were so helpful and ensured everything was correct
Customer service excellent
27 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your wonderful review!
We’re so pleased to hear that Penny and Matthew were able to make your booking process easy and stress-free. It’s great to know that when you needed to make a change, our team was there to help and put your mind at ease.
Providing excellent customer service is really important to us, so your feedback means a lot. We truly appreciate your support and hope to assist you again soon!
Fantastic service!!!
Fantastic service from Penny! Extremely knowledgeable about products and super helpful. Would definitely use FloridaTix again. Thank you! :)
27 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your lovely feedback!
We’re delighted to hear that Penny provided such fantastic service and was able to help with her product knowledge. We’ll be sure to pass on your kind words to her—it will mean a lot!
We really appreciate your support and look forward to helping you again in the future. Thanks for choosing FloridaTix! 😊
Very simple and straight forward…
Very simple and straight forward process, easily contactable when you have any queries, used Floridatix the last few years and will continue to use them for all our tickets
20 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your kind review!
We’re really pleased to hear that you found the process simple and straightforward, and that our team has been easy to reach whenever you’ve had questions. It means a lot to us that you’ve chosen to use us over the past few years, and we truly appreciate your continued trust and loyalty.
We look forward to helping you with many more trips in the future!
Absolutely fantastic penny was a…
Absolutely fantastic penny was a delight to help me
26 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your lovely review!
We’re so pleased to hear that Penny made such a great impression — we couldn’t agree more, she’s an absolute delight and a valued member of our team.
We’ll be sure to pass on your kind words to her. Thanks again for choosing us!
Fabulous prices and service
Fabulous service,Penny explained all the details and options, made sure to apply the discount code, saving us over £230!
She processed tickets, payment, sent immediate confirmation and tickets.
Absolutely brilliant experience purchasing from this lady and company, she is a credit to herself and the company.
26 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for such a fantastic review!
We’re absolutely delighted to hear about your experience and that Penny was able to guide you through all the options while making sure you got the best value — saving over £230 is brilliant!
It’s great to know everything from booking to confirmation was smooth and efficient. Penny is touched by your kind words. — we completely agree, she’s a real credit to the team.
Thank you again for choosing us, and we hope you have an amazing time!
Great customer service
Great customer service following a couple of minor issues on booking, Payment failing, incorrect name on ticket. But Jennie helped significantly and made the required changes immediately.
26 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your kind words!
We’re really glad we could help resolve the issues you experienced with your booking. While it’s never ideal when things don’t go perfectly first time, it’s great to hear that Jennie was able to step in and get everything sorted quickly for you.
We’ll be sure to pass on your feedback to her — she’ll be delighted to know she made a positive difference to your experience.
Thanks again for your patience and for taking the time to share your review. We hope you have an amazing time on your trip!
Unfortunately we had to cancel our…
Unfortunately we had to cancel our Disneyland Paris tickets at the last minute due to illness - Sarah was so helpful, quick and understanding. A full refund was issued immediately (unlike the rest of our holiday) - we will definitely be back to book again. Thanks Sarah! Great service!
25 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your kind review!
We’re really sorry to hear you had to cancel your trip due to illness, but we’re so pleased that Sarah was able to assist you quickly and with understanding during a difficult situation. Providing a smooth and supportive experience is very important to us, so it’s great to know this came across.
We truly appreciate your lovely comments and look forward to helping you plan your next trip when the time is right.
Wishing you all the best and a speedy recovery!
Outstanding customer service
Outstanding customer service
Friendly, helpful and very efficient
Thank you jennie x
25 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your lovely feedback!
We’re delighted to hear you found the service friendly, helpful, and efficient — that’s exactly what we strive for. Jennie will be especially pleased to see your kind words, and we’ll be sure to pass your thanks on to her.
We really appreciate you taking the time to share your experience and hope to assist you again soon!
Always a 5* service
I have used Floridatix many times over the years, and I have never had anything less than a 5* experience. This year I spoke with Matthew, I don't think it was possible for him to have been more helpful; we even shared a few chuckles while the computer was processing the order.
24 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your continued support over the years — it really means a lot to us!
We’re delighted to hear you’ve consistently had 5* experiences, and that Matthew was able to make your latest booking both smooth and enjoyable (a few chuckles always help while the system catches up!). We’ll be sure to pass on your kind words to him.
We truly appreciate your loyalty and look forward to helping you again on your next trip! 😊
Excellent service
Jennie, was extremely helpful. I had not added my discount code when I purchased the tickets and she applied it for me retrospectively. I can't thank her enough. Excellent service
23 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your kind review!
We’re delighted to hear that Jennie was able to assist and get your discount applied for you after you had made your booking — she’ll be so pleased to know she made a difference. It’s great to hear you had such a positive experience.
We really appreciate your feedback and hope you have an amazing trip!
Customer service
Emailed florida tix with a query, they responded extremely quickly and resolved my issue straight away. Thank you to jeannie
22 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your great review!
We’re so pleased to hear your query was handled quickly and resolved straight away — that’s exactly the level of service we aim to provide. Jennie will be delighted to know she was able to help!
We really appreciate your feedback and hope to assist you again in the future
Best ticket company
I love booking with FloridaTix. I travel to Florida often and always get my tickets through FloridaTix. The team are always so helpful and quick to respond. I've personally dealt with Jennie a few times who is knowledgeable, very friendly and very helpful. The sales and discount codes are great to save money also!
22 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your lovely review and for choosing FloridaTix time and time again!
We’re delighted to hear that you continue to have such positive experiences with our team, and that our quick responses and helpful service make a difference. Jennie will be especially pleased to know she’s been able to assist you on multiple occasions — we’ll be sure to share your kind feedback with her.
It’s great to hear you’re also making the most of our sales and discount codes — who doesn’t love a saving!
We really appreciate your continued support and look forward to helping you with your next Florida trip
Always Great Service
We have been using Floridatix since 2012 and have never had a bad experience. The team are so friendly and helpful, this time in particular it was Jennie who helped out by sending my Disney tickets through. Thanks so much for your excellent customer service, as always 5*
21 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your amazing review and for your continued loyalty since 2012 — that truly means the world to us!
We’re absolutely delighted to hear you’ve consistently had great experiences with our team over the years. Jennie will be especially pleased to know she could help with your Disney tickets and make the process smooth for you.
Your kind words about our customer service really do mean a lot, and we’re so grateful for your ongoing support.
We hope you have a fantastic trip, and we look forward to helping you again for many more years to come!
Great Service!
We ordered our Universal Theme Park tickets from FloridaTix and couldn’t have asked for a better service. The sales representative Jennie, was extremely knowledgeable, polite and helpful, nothing seemed too much trouble!
I would not hesitate to recommend them, and will definitely use them again in the future.
23 de julho de 2025
Opinião espontânea
Resposta da FloridaTix
Thank you for your wonderful review!
We’re delighted to hear that you had such a positive experience booking your Universal Theme Park tickets with us. Jennie will be so pleased to know her knowledge and helpful approach made everything easy for you — She is a Florida Fanatic! we’ll be sure to pass on your kind words.
It’s fantastic to hear you’d recommend us and plan to use us again in the future — that really means a lot to the whole team.
We hope you have an amazing time at Universal, and we look forward to helping you with your next trip! 😊
Great company and great prices
Great company and great prices. Always helpful staff
13 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you for your kind review!
We’re so pleased to hear you’ve found our prices competitive and our team helpful — that’s exactly what we aim for. Your feedback really means a lot to us.
We look forward to helping you again in the future! 😊
Was helped out by Penny who was able to…
Was helped out by Penny who was able to advise us on the tickets and gave us a great price, have used Florida tix for every trip and will continue to do so
19 de março de 2026
Opinião espontânea
Resposta da FloridaTix
Thank you so much for your continued support and for taking the time to leave such a lovely review!
We’re delighted to hear that Penny was able to help you find the right tickets at a great price — she’ll be thrilled to read your kind words. It’s especially wonderful to know you’ve chosen Florida Tix for every trip, that really means a lot to us.
We truly appreciate your loyalty and look forward to helping you plan many more amazing trips in the future!
Thanks again for recommending us 😊
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