I placed my order several days ago, but I still have not received the digital products I purchased. I have contacted customer support several times, but I have received no response or explanation... Ver mais
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Leia as opiniões dos outros
Great selection of presets, easy step-by-step guide, great time saving tool (instead of having to do adjustments manually, with only one click you switch between the options to see which one fits the... Ver mais
A empresa respondeu
I am a small candle business, so having photos that stand out and make an impression are crucial to my success. I purchased the Products photography presets and the Flat Lay presets, and I am so glad... Ver mais
A empresa respondeu
Just started using these presets and I’m really loving them. Even in subtle edits like these, the quality shows beautifully 🤍 especially in my prints. I got two bundles and I’m still exploring my fav... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Flourish Presets: Best-selling top rated presets for Bloggers & Photographers. Save time and energy transforming your everyday photos from mediocre to WOW in 1-click. Guaranteed amazing Instagram Photos. Join thousands of others elevating their brand, social media feed, and professional looking curated grid aesthetics.
Informações de contacto
611 N Brand Blvd, 91203, Glendale, Estados Unidos da América
- 213-548-2106
- support@flourishpresets.com
- flourishpresets.com
3,9
Bom
111 opiniões
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AMAZING customer service
AMAZING customer service. I messaged to get help with choosing presets & honestly wasn’t expecting an answer for some time & they replied so fast. They where more then happy to help overwhelmed me.
10 de agosto de 2022
Opinião espontânea
Resposta da Flourish Presets
We're so happy to hear that our customer service exceeded your expectations! Thank you for sharing your experience.
I LOVE LOVE LOVE THESE
I LOVE LOVE LOVE THESE! Flourish presets are the BEST, i own a restaurant Instagram page, my pictures are instantly beautiful and more professional looking
8 de julho de 2022
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Resposta da Flourish Presets
We love hearing how much you adore our presets! Thank you!
Needed PayPal to get my money back
Careful! Absolutely NOT serious!!
Never received the presets I bought.
They even never answered to the mail I’ve sent to their „support" email you can find on their homepage.
As I said in the title I needed the PayPal Customer service to get my money back.
Would rate no star if that would be possible.
1 de julho de 2022
Opinião espontânea
Resposta da Flourish Presets
Hi Sarah,
Alexa here from Flourish Presets. I hope you are doing well.
I’d just like to assure you that Flourish Presets is a reliable & trustworthy company, and in no way would we collect money without releasing the digital products that our customers paid for.
All digital file downloads are INSTANT. Once payments are made, all our customers receive access to their files IMMEDIATELY after their payments have been posted and their purchases have been completed.
In the rare event that customers don’t receive their presets due to technical difficulties, we make sure to contact them and proceed to resolve the issue. In addition, customers also reach out to us via support@flourishpresets.com during these times and we ALWAYS make sure to attend to their concern immediately (within 24-48 hours).
Right now, we would really like to help you -- as we always do for our customers! However, upon checking all our emails and order list, we couldn’t find any queries and orders made under your name, or received any emails about a similar situation to the one you are describing.
If possible, can you please provide us with your order number/email address, or reach out to us via email at support@flourishpresets.com so we could assist you further? Rest assured, your digital files will be sent to you right away once your order is confirmed, and we will be here to assist you all throughout the process.
We are a small company that always strives for improvement. If you encountered any problems upon using our product or service, rest assured we will devote our time and effort to help you resolve the issue.
Looking forward to hearing more from you!
Best regards,
Alexa
Flourish Presets
Yes, you should buy it
They’re very easy to use. Got my self a couple of them. Really happy how they turn out applying on photos. Would recommend flourish presets to everyone.
24 de junho de 2022
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Resposta da Flourish Presets
We appreciate your support and recommendation. Thank you!
Love flourish presets
I bought 6 different packs. And I love all of them. They were super easy to download and share and save to LR. I will be buying more. And I highly recommend flourish presets.
30 de maio de 2022
Opinião espontânea
Resposta da Flourish Presets
We're so happy to hear you're loving all the packs! Thank you for your kind words and recommendation.
I have to admit I was doubtful...
I have to admit I was doubtful I would like the presets because they were so cheap and on sale, but I'm very impressed and will be getting more! Thank you so much for offering such a great deal on all the presets!
30 de maio de 2022
Opinião espontânea
Resposta da Flourish Presets
Thank you for giving our presets a chance! We're glad to hear they exceeded your expectations. Enjoy editing!
Really good service with the support.
20 de maio de 2022
Opinião espontânea
Resposta da Flourish Presets
We're glad our support team could provide you with excellent service.
Resposta da Flourish Presets
We're happy to hear you enjoyed our presets and customer service! Thank you for your support.
Absolute SCAM and they know it
Absolute SCAM and they know it. Fake consecutive reviews. Can’t believe I fell for it hahah
17 de maio de 2022
Opinião espontânea
Resposta da Flourish Presets
Hi Brooklyn,
Alexa from Flourish Presets here. I hope you are doing well.
First of all, I’d just like to assure you that our product is NOT a scam. Once payments are made, all our customers receive access to their files IMMEDIATELY after their payments have been posted and their purchases have been completed.
Moreover, a lot of our customers have been extremely satisfied with the presets that we offer, and they were more than happy and generous to share their positive experience with us.
I just checked on our all our emails and order list. However, we couldn’t find ANY QUERIES or ANY EXISTING ORDERS under your name.
If possible, can you please provide us with your order number or reach out to us via email at support@flourishpresets.com so we could assist you further?
If in any way, our products are not what you expected them to be, we sincerely apologize for the inconvenience. Please do note that there are factors affecting the outcome of the image while using presets and that includes the use of light, the camera settings, and the type of camera you are using.
We are a small company that always strives for improvement. If you encountered any problems upon using our product, rest assured, we will be here to assist you all throughout the process.
Once again, we would like to offer our sincerest apologies for any inconvenience this may have caused you. We would really like to help you -- as we always do for our customers!
Looking forward to hearing more from you! Feel free to reach out to us at support@flourishpresets.com!
Best regards,
Alexa
Flourish Presets
Awesome presets
If you're looking for great presets that don't break the bank, Flourish is where it's at! The customer service is what impressed me even more and I've already recommended them to friends
13 de maio de 2022
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Resposta da Flourish Presets
We appreciate your feedback and recommendation!
I have taken my photo to the next…
I have taken my photo to the next level, great customer service, thank you to Alexa for your wonderful follow up. Highly recommend it.
28 de abril de 2022
Opinião espontânea
Resposta da Flourish Presets
Thank you for your positive feedback! We're delighted our presets and customer service met your expectations.
These guys are incredible
These guys are incredible. I actually bought the wrong preset and emailed once. They fixed the problem and helped me out within the day and with one email. I couldn't believe. Upright and straightforward company would recommend to anyone
21 de abril de 2022
Opinião espontânea
Resposta da Flourish Presets
Your feedback is greatly appreciated! We're glad we could fix the problem swiftly and provide excellent service. Thank you!
I love the pink wonder preset
I love the pink wonder preset! A perfect match for my brand colors!
20 de abril de 2022
Opinião espontânea
Resposta da Flourish Presets
We're so happy to hear the Pink Wonder preset is a perfect match for your brand! Thank you for your feedback
Worth it!
Wasn’t sure it was worth buying presets but they had a sale and I am not equipped enough to make my own so I went for it. I stupidly ordered the wrong type (mobile over desktop) so reached out the customer service to see if there was anything that could be done and the next business day i as an email from Alexa who has solved my issue that was all my fault. Beautiful presents and great service
20 de abril de 2022
Opinião espontânea
Resposta da Flourish Presets
Thank you for sharing your experience! We're so happy to hear our presets and customer service exceeded your expectations.
I ordered the wrong presets and it was…
I ordered the wrong presets and it was completely my issue. I emailed support to see if there was anything they could do for me. Even though I didnt expect anything. They were very quick with their response and they corrected MY issue at no cost and now I have all 7 packs of my beautiful presets!
THANK YOU!
14 de abril de 2022
Opinião espontânea
Resposta da Flourish Presets
Thank you for your feedback! We're glad our support team could assist you promptly and resolve the issue. Enjoy your presets!
Excellent presets
Excellent presets. very professional customer service! Thank you Alexa.
11 de abril de 2022
Opinião espontânea
Resposta da Flourish Presets
Thank you for your positive review!
AMAZING!!!!!!!
I can't say enough great things about this company. The presets are amazing, I'm truly impressed!!! Alexa, is amazing to work with. Her customer service was unparalleled! I would recommend Flourish to every photographer out there! Thank you, Alexa!
8 de abril de 2022
Opinião espontânea
Resposta da Flourish Presets
We're so happy to know our presets and customer service exceeded your expectations. Thank you for sharing your experience!
Photo editing like a professional made…
Photo editing like a professional made easy. To level up your social media assets in less time use Flourish Presets.
5 de abril de 2022
Opinião espontânea
Resposta da Flourish Presets
Thank you for your kind words! We're glad our presets are making a difference in your social media content.
Busy professional looking to step up…
Busy professional looking to step up your editing skills? Flourish Presets is the destination for professional presets to level up your social media presence in just clicks.
5 de abril de 2022
Opinião espontânea
Resposta da Flourish Presets
Thank you for your support! We're glad our presets are making a difference in leveling up your social media content with ease.
Incredible presets
Incredible presets, great customer service, great company that aims to please all their happy clients.
14 de março de 2022
Opinião espontânea
Resposta da Flourish Presets
Your satisfaction is our top priority! Thank you for your kind words and support.
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