Loved my items as usual with flower eyes. It’s always beautiful and when there was a missing order they replaced it. No questions asked. I appreciate that dedication to service but this order was not... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This gift was absolutely the perfect idea/purchase I made for our daughter’s 18th birthday. She has a vast collection already but she didn’t have this new collection with the “beautiful storage box.... Ver mais
i love the products. ive been shopping here for a couple years and ive loved everything ive bought! the customer service was below average, though. i emailed and sent an inquiry through the website's... Ver mais
Just ordered from them not too long ago. Their shades are beautiful. I almost didn't because I had heard bad things about the color not showing up, but everything was exactly as described. It's clear... Ver mais
A empresa respondeu
4,2
Bom
163 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 92% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amaziiing
Amaziiing! Can’t wait to order more! Most beautiful products I’ve ever had!
3 de abril de 2026
Resposta da Flowerknows
I wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your support means the world to us!
As a token of our appreciation, we've sent you a gift card. We hope you enjoy it!
Thank you once again for being such a valued customer. If you have any questions or need assistance, please feel free to reach out
adorable
I purchased the eyeshadow palette and found it beautiful i wish i had more of it. It definitely lasts and does what it is supposed to do, i would recommend flower knows to everyone! Such cute packaging as well which definitely makes it even better.
17 de abril de 2026
Opinião espontânea
Amazing products
Amazing products! I bought the swan ballet lipstick and it arrived in appropriate timing but also works just how the website said and I thought! Amazing brand. WOULD BUY AGAIN
4 de agosto de 2025
Opinião espontânea
Flower knows flaw/Scam, Fraudulent, deceptive, lying cs team, The worst service of all time
I spent over $104 on a promotion that clearly offered a $60 value Jewelry Box until May 3rd. Now, they are shamelessly lying, claiming it ended on April 7th.This is a classic "Bait and Switch" scam. They bait customers with high-value gifts to drive sales and then refuse to fulfill the promise by blaming "internal records." It is NOT the customer’s job to fix your technical errors or screenshot every banner as if we’re dealing with a fraudulent site.
Update: They officially admitted the promo ran until May 3rd, but they scammed me by sending a cheap makeup remover instead of the promised $60 Jewelry Box and Mirror! Pure fraud!
7 de maio de 2026
Opinião espontânea
Resposta da Flowerknows
Dear Customer,
Thank you for your honest feedback. We’re truly sorry to hear that your experience didn’t meet your expectations.
Your satisfaction is very important to us, and we’d like to understand what went wrong and see how we can make things right. Could you please reach out to us directly at [support@flowerknows.co] or reply to this message? Our team is ready to assist you personally.
We appreciate you taking the time to share your thoughts – it helps us improve.
Kind regards,
I have super sensitive skin that can…
I have super sensitive skin that can develop random allergic reaction and so when I found this brand that my skin tolerated I was super happy. I bought from you multiple times and unfortunately my skin did not tolerate the sweety bear concealer so I asked if I could return it but that process of talking to the ai chat bot and having to explain over and over again and then to finally be told that I could return it but then having to wait weeks for the return papers and now being told after I sent it and got a notification it was delivered to your location that the return has expired? That experience was such a pain and it’s not even resolved yet that I think I would rather go through the trouble of finding another brand that my skin tolerates than to order from you again.
3 de abril de 2026
Resposta da Flowerknows
Dear Customer,
Thank you for taking the time to share your experience, and we sincerely apologize for the frustration you went through with your return.
We completely understand your disappointment. Waiting weeks for return documents, having to repeat yourself, and then being told the return had expired after you had already shipped it back is not the experience we want for any customer — especially a loyal one who has ordered from us multiple times.
We'd like to clarify that a refund for this order has already been processed on our end. If you have not yet seen it, please allow a few business days for it to appear, depending on your bank or payment provider.
That said, we know the refund alone doesn't make up for how difficult this process was. We've shared your feedback with our team so we can improve our return and customer service process going forward.
If there is anything else we can do, please reach out to us at [support@flowerknows.co] and we will make sure you are taken care of directly.
We truly appreciate your past support and are sorry we let you down this time.
Best regards,
Love the products and the packaging
Love the products and the packaging! So so pretty!
4 de março de 2026
Resposta da Flowerknows
I wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your support means the world to us!
As a token of our appreciation, we've sent you a gift card. We hope you enjoy it!
Thank you once again for being such a valued customer. If you have any questions or need assistance, please feel free to reach out
Resposta da Flowerknows
I wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your support means the world to us!
As a token of our appreciation, we've sent you a gift card. We hope you enjoy it!
Thank you once again for being such a valued customer. If you have any questions or need assistance, please feel free to reach out
Beautiful products but POOR QUALITY CONTROL
Products are beautiful and the cosmetics seem to be good quality. However, their quality control is lacking. One of the items that I purchased was a lip balm that is meant to look like a watch with a dangling charm. The packing for that charm looked trampled on with holes on the packaging. The condition is so bad, it wouldn't pass a bargain bin. It was inexcusable! This was meant to be a gift. How can they ship something that obviously damaged? I purchased the additional "worry-free" guarantee, but the rules for a refund or replacement ONLY covers items that are completely unusable. Because the damage was on the packaging and not on the product, it's not covered. So in other words, even if you pay full price for an item that looks trampled on, nothing can be done as long as the item itself is usable. For a company that seems to pride itself on its packaging, this is such a disappointment. The rest of the products are perfectly fine and maybe I was just unlucky, but this shouldn't have happened.
31 de março de 2026
Opinião espontânea
Resposta da Flowerknows
Dear Customer,
Thank you for your honest feedback. We’re truly sorry to hear that your experience didn’t meet your expectations.
Your satisfaction is very important to us, and we’d like to understand what went wrong and see how we can make things right. Could you please reach out to us directly at [support@flowerknows.co] or reply to this message? Our team is ready to assist you personally.
We appreciate you taking the time to share your thoughts – it helps us improve.
Kind regards,
The packaging is ethereally beautiful…
The packaging is ethereally beautiful and the products are good quality. Scents are divine.
4 de janeiro de 2026
Resposta da Flowerknows
I wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your support means the world to us!
As a token of our appreciation, we've sent you a gift card. We hope you enjoy it!
Thank you once again for being such a valued customer. If you have any questions or need assistance, please feel free to reach out
I strongly advise people to think twice…
I strongly advise people to think twice before ordering from Flowerknows. My order arrived very late, and when it finally came, it was missing parts.
Customer service was beyond frustrating. They kept sending me the exact same tracking number over and over again, even though I clearly explained that the package I received was incomplete. It felt like they were ignoring the actual issue.
They demanded photos as proof, which I promptly sent. After I provided everything they asked for, instead of resolving the problem or sending the missing items, they suddenly responded saying they were “on break.” That was the last message I received.
This level of unprofessionalism and lack of accountability is unacceptable. I paid for a full order and did not receive it, and customer service made the situation worse instead of fixing it. Very disappointing experience.
19 de janeiro de 2026
Opinião espontânea
Resposta da Flowerknows
Dear Customer,
Thank you for your honest feedback. We’re truly sorry to hear that your experience didn’t meet your expectations.
Your satisfaction is very important to us, and we’d like to understand what went wrong and see how we can make things right. Could you please reach out to us directly at [support@flowerknows.co] or reply to this message? Our team is ready to assist you personally.
We appreciate you taking the time to share your thoughts – it helps us improve.
Kind regards,
Did not receive the products
Did not receive the products that I ordered, even after contacting the company. So disappointed that I wasted my money.
9 de fevereiro de 2026
Opinião espontânea
Resposta da Flowerknows
Dear Customer,
Thank you for your honest feedback. We’re truly sorry to hear that your experience didn’t meet your expectations.
Your satisfaction is very important to us, and we’d like to understand what went wrong and see how we can make things right. Could you please reach out to us directly at [support@flowerknows.co] or reply to this message? Our team is ready to assist you personally.
We appreciate you taking the time to share your thoughts – it helps us improve.
Kind regards,
Produits de qualité
Livraison rapide !
Produits plus que qualitatifs (les détails des packaging ont des finitions spectaculaires), emballage très soigné (double enballages, papier bulle, carton renforcé, mention fragile), service client très réactif (réponse en 24h).
Les set était en plus à -50% j'en ai fait profité tous mes amis et ma famille aussi !
Je recommande à 100%!
6 de fevereiro de 2026
Opinião espontânea
Good
Not fit for my skin it gives me acne but i use some the products they’re nicr
4 de janeiro de 2026
Resposta da Flowerknows
I wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your support means the world to us!
As a token of our appreciation, we've sent you a gift card. We hope you enjoy it!
Thank you once again for being such a valued customer. If you have any questions or need assistance, please feel free to reach out
Very Beautiful!
Decided to try out their eyeshadow and it became a part of my everyday look! Very cute and nice, bright colors
4 de janeiro de 2026
Resposta da Flowerknows
I wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your support means the world to us!
As a token of our appreciation, we've sent you a gift card. We hope you enjoy it!
Thank you once again for being such a valued customer. If you have any questions or need assistance, please feel free to reach out
Favorite Makeup Brand
I have been purchasing from Flower Knows for about two years now, and I have yet to be disappointed! All of their products are very high quality and the packaging is absolutely beautiful. I look forward to all of their new collection releases. I also enjoy the free gift deals and sales that they have on their products.
4 de janeiro de 2026
Resposta da Flowerknows
I wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your support means the world to us!
As a token of our appreciation, we've sent you a gift card. We hope you enjoy it!
Thank you once again for being such a valued customer. If you have any questions or need assistance, please feel free to reach out
My daughter loves her purchase
My daughter loves her purchase. The aesthetics of the brand is absolutely gorgeous!!
4 de janeiro de 2026
Resposta da Flowerknows
I wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your support means the world to us!
As a token of our appreciation, we've sent you a gift card. We hope you enjoy it!
Thank you once again for being such a valued customer. If you have any questions or need assistance, please feel free to reach out
Very generous!
Amazing freebies and responsive staff, highly recommend purchasing during their sales and anniversaries!
4 de janeiro de 2026
Resposta da Flowerknows
I wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your support means the world to us!
As a token of our appreciation, we've sent you a gift card. We hope you enjoy it!
Thank you once again for being such a valued customer. If you have any questions or need assistance, please feel free to reach out
Resposta da Flowerknows
I wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your support means the world to us!
As a token of our appreciation, we've sent you a gift card. We hope you enjoy it!
Thank you once again for being such a valued customer. If you have any questions or need assistance, please feel free to reach out
Produits vraiment attrayants et…
Produits vraiment attrayants et addictifs. J'ai essayé le fard à paupières bleu électrique. C'était très beau. Le packaging est réellement un rêve.
26 de fevereiro de 2025
Resposta da Flowerknows
I wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your support means the world to us!
As a token of our appreciation, we've sent you a gift card. We hope you enjoy it!
Thank you once again for being such a valued customer. If you have any questions or need assistance, please feel free to reach out
Flower Knows Makeup
I wanted to wait to write this review, to test the products. Flower Knows usually never misses with their products, the blushes are beautiful, the packaging is always so ethereal. They're mainly the only makeup brand I use, sadly the Shell's Jewel collection palette in the shade '01 Moonlight Pearl' isn't as pigmented as I am used to from this company. It's wonderful to build with, but I do think this particular shade could of had more pigment. Other than that everything I own from them is 100% perfect.
3 de setembro de 2025
Resposta da Flowerknows
I wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your support means the world to us!
As a token of our appreciation, we've sent you a gift card. We hope you enjoy it!
Thank you once again for being such a valued customer. If you have any questions or need assistance, please feel free to reach out
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