Fluenceclinic Opiniões 

8
•
TrustScore: 4 em 5

3,9

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Informações sobre a empresa

  1. Psiquiatra
  2. também em
  3. Clínica de saúde mental
  4. Psicólogo
  5. Serviço de saúde mental
  6. Terapeuta

Escrito pela empresa

Fluence Clinic is an Australian neurodevelopmental telehealth psychiatry service providing ADHD and autism assessments and ongoing care. Founded to make assessment more accessible, we’ve supported thousands of patients across Australia.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

8 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as opiniões

(8)

8 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The entire process from start to finish… effective and concise.

The entire process from start to finish was informative and guided throughout in a simple and effective way. Both child and myself highly recommend this amazing service to everyone.

22 de outubro de 2026
Opinião espontânea
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Resposta da Fluenceclinic

Hi Bee,

Thank you so much for taking the time to leave us such a lovely review!

It means a great deal to our whole team to hear that you and your child had such a positive experience with Fluence.

We’ve put so much thought into making the entire process as simple, supportive and stress-free as possible, so hearing that this really made a difference is wonderful.

Thank you again for your kind words and for recommending us to others. We really do appreciate it!

Warmest wishes,

The Fluence Clinic team

Classificada 5 em 5 estrelas

The service was easy to use

The service was easy to use, the online portal is excellent. But most importantly the psych that did my diagnosis was so lovely. I learnt so much about myself in the process and felt seen and affirmed for the first time. The report was extremely detailed and really highlighted my struggles as well as my strengths. It made many things in my life make so much more sense. Highly recommended. Seamless service. Life changing late diagnosis.

19 de outubro de 2026
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Resposta da Fluenceclinic

Hi Janelliebean,

What a beautiful review! Thank you so much for taking the time to share your experience with us.

Hearing that you felt truly seen, understood and affirmed means so much to our team. That’s exactly the experience we hope every patient has with Fluence.

We’re also delighted that you found the portal easy to use and your report so helpful in making sense of your experiences.

Thank you again for your incredibly kind words and for trusting us to be part of your journey. We really do appreciate it!

Warmest wishes,
The Fluence Clinic Team

Classificada 5 em 5 estrelas

The online steps were so easy and made…

The online steps were so easy and made the process such a great experience.

2 de outubro de 2026
Opinião espontânea
logótipo da Fluenceclinic

Resposta da Fluenceclinic

Thank you so much, Lisa, for your lovely feedback! We’re delighted to hear that you found the online process easy and straightforward. Making the journey to an assessment as simple and stress-free as possible is something we care deeply about, so it’s wonderful to know this made a difference to your experience.

Thank you for choosing Fluence Clinic and for taking the time to share your experience.

Warm wishes,
The Fluence Clinic Team

Classificada 5 em 5 estrelas

Amazing experience

Amazing experience from start to finish! The entire process was quick, straightforward and easy to follow. All the information was clearly explained, which made everything feel so much less overwhelming. My psychiatrist was absolutely amazing, professional, understanding and supportive throughout the entire appointment. I genuinely couldn’t be happier with my experience and am so grateful for how smooth the whole process was. Thank you so much!

7 de outubro de 2026
Opinião espontânea
logótipo da Fluenceclinic

Resposta da Fluenceclinic

Thank you so much for such a wonderful review! It means a great deal to our team to hear that you felt supported, understood and comfortable throughout your experience.

We work hard to make every step as clear and straightforward as possible, and we’re especially pleased to hear such lovely feedback about your psychiatrist.

Thank you for placing your trust in Fluence Clinic. We really appreciate you taking the time to share your experience.

Warm wishes,
The Fluence Clinic Team

Classificada 5 em 5 estrelas

Streamline easy procesd …

Very quick process after Fluence received my GP referral. I could choose which psychiatrist i wanted from a long list. Was seen within 7 days. Easy platform to upload supporting documents. Received my report within a few days of interview. Interview via Telehealth very straightforward and streamline.

22 de setembro de 2026
Opinião espontânea
logótipo da Fluenceclinic

Resposta da Fluenceclinic

Thank you so much, Lisa, for taking the time to share such thoughtful feedback!

We’re delighted that you found the process straightforward, from choosing your psychiatrist and uploading your documents through to receiving your report.

Giving patients choice, reducing unnecessary barriers and making the assessment journey as accessible as possible are incredibly important to us.

Thank you for trusting Fluence Clinic with your care. Your lovely feedback means a great deal to our whole team.

Warm wishes,
The Fluence Clinic Team

Classificada 5 em 5 estrelas

Smooth and Simple

Everything was so smooth and easy and I was made to feel comfortable. Very positive experience. Thank you.

21 de julho de 2026
Opinião espontânea
logótipo da Fluenceclinic

Resposta da Fluenceclinic

Thank you so much, Kara, for your kind words!

We’re really pleased to hear that everything felt smooth and easy, and most importantly, that you felt comfortable throughout your experience.

We know that seeking an assessment can sometimes feel overwhelming, so creating a welcoming and supportive experience is something we genuinely care about.

Thank you for choosing Fluence Clinic and for sharing your lovely feedback.

Warm wishes,
The Fluence Clinic Team

Classificada 1 em 5 estrelas

Really bad experiences.

18 de março de 2026
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Resposta da Fluenceclinic

Thank you for your feedback. We take every concern seriously, but we’ve been unable to match this review to any patient of Fluence Clinic. The review contains no detail of any actual service or experience with our clinic, and the account is registered outside Australia, where our service operates.
If you are a genuine patient or family member with a concern, we’d welcome the chance to look into it – please contact our team at hello@fluenceclinic.com and we’ll respond personally. – The Fluence Clinic Team

Classificada 1 em 5 estrelas

ASD assessment that, in my opinion, missed key steps

I am a registered health professional who conducts autism (ASD) assessments in my own practice. This review concerns an ASD assessment Fluence Clinic carried out for my child, based on the clinic's own reports.
Dr Murugesh Nidyananda (psychiatrist) diagnosed my child with Autism Spectrum Disorder Level 2 — a rating denoting substantial support needs — on the basis of a single telehealth appointment and a set of questionnaires. Per the reports: no in-person session was held. No direct standardised observational assessment was used. No cognitive assessment was done — the report states in terms that "formal testing was not conducted." Collateral was taken from my child's mother and maternal grandmother only. As the other parent, with equal shared care under court orders, I was not interviewed before the diagnosis was made.
The National Guideline for the Assessment and Diagnosis of Autism in Australia (updated 2023) addresses this directly. Recommendation 18: telehealth "should not be used as the sole medium throughout the assessment and diagnostic process," and at least one in-person session is important (Good Practice Point 18.2). Recommendation 21 (a Strong Recommendation): practitioners "should consult with all relevant stakeholders," including family members and teachers.
After I supplied further information, Dr Nidyananda issued an amended report. It retained the diagnosis, but recommended "an independent psychiatrist review with collateral from both parents and the school." In other words, the clinician who made the diagnosis went on to recommend that it be reassessed independently, with the input that was missing the first time.
The final report also contained several unfilled template placeholders. It recorded cognition "within normal limits" while confirming no formal testing was conducted — yet assigned a Level 2 severity rating. In my professional opinion, a rating of substantial support needs requires a stated, standardised basis. I could not find one in the report.
In my professional opinion, based on the clinic's own documents, this assessment did not meet the standard I would expect of a comprehensive autism assessment. Parents seeking an ASD assessment should read the National Guideline, and ask how information will be gathered across informants and settings, whether in-person and standardised assessment will be used, and how any diagnosis and severity rating is supported.

6 de junho de 2026
Opinião espontânea
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Resposta da Fluenceclinic

Thank you for your feedback. We take all concerns seriously and review them carefully.

We’ve been unable to match this review to anyone who has been a patient of Fluence Clinic. The author identifies themselves as a third party who has not received our service, and who states they conduct autism assessments themselves.

We also note that this identical review has been posted twice on our profile under two different headings by the same account. For these reasons we’re unable to verify it as a genuine account of care provided by our clinic.

We’d sincerely welcome contact from any real patient or family with a concern – please reach our team at hello@fluenceclinic.com and we’ll respond personally. Fluence Clinic conducts neurodevelopmental assessments in line with Australian best-practice guidelines, and we’re always happy to explain our process. – The Fluence Clinic Team

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